Delivery Package Handler Job Description [Updated for 2025]

In the era of rapid e-commerce growth, the role of delivery package handlers is increasingly critical.

As our reliance on online shopping continues to grow, so does the demand for efficient, reliable individuals who can manage, sort, and deliver our packages safely and promptly.

But let’s dive deeper: What is actually expected from a delivery package handler?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the nuts and bolts of package handling,

You’ve come to the right place.

Today, we present a customizable delivery package handler job description template, crafted for easy posting on job boards or career sites.

Let’s get started.

Delivery Package Handler Duties and Responsibilities

Delivery Package Handlers play a crucial role in ensuring that goods reach their intended destinations in a timely and efficient manner.

They are responsible for handling packages during various stages of the delivery process, which may include sorting, loading, unloading, and transportation of packages.

The duties and responsibilities of a Delivery Package Handler include:

• Sorting packages based on delivery routes and priority levels
• Loading and unloading packages from delivery vehicles
• Checking packages for damage or tampering
• Scanning and recording incoming and outgoing packages
• Ensuring all packages are correctly labelled and that shipping information is accurate
• Driving delivery vehicles to various locations for pickups and deliveries
• Assisting with the assembly of delivery containers and packaging materials
• Maintaining a clean and safe work environment by following organization standards
• Adhering to delivery schedules and ensuring timely delivery of packages
• Handling customer queries and complaints about delivery issues
• Managing and maintaining records of deliveries and pickup details

 

Delivery Package Handler Job Description Template

Job Brief

We are seeking a diligent and dependable Delivery Package Handler to join our logistics team.

The role involves sorting, handling, and delivering packages quickly and efficiently.

Delivery Package Handler responsibilities include verifying incoming shipments, maintaining accurate records of all packages received and shipped, and ensuring all packages are properly packaged and labeled for delivery.

Our ideal candidate is someone who has excellent physical strength, organizational skills, and the ability to work in fast-paced environments.

Ultimately, the role of the Delivery Package Handler is to ensure that every package they handle reaches its final destination in a timely and safe manner.

 

Responsibilities

• Sort, scan, stack, and load packages for delivery
• Maintain accurate records of all packages received and shipped
• Ensure all packages are properly packaged and labeled for delivery
• Assist in unloading delivery trucks and storing packages in the warehouse
• Operate equipment and machines, such as forklifts and conveyor belts, safely and efficiently
• Adhere to safety and hygiene regulations at all times
• Communicate effectively with team members and supervisors
• Provide excellent customer service during delivery pickups and drop-offs
• Maintain a clean and organized work area

 

Qualifications

• Previous experience as a package handler, warehouse worker, or in a similar role
• Strong physical stamina and ability to lift heavy packages
• Ability to use equipment and machinery safely and efficiently
• Basic mathematical skills for inventory and record keeping
• Excellent organizational skills and attention to detail
• Good communication and interpersonal skills
• High school diploma or equivalent
• Valid driver’s license may be required

 

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Paid time off
• Employee discount programs

 

Additional Information

• Job Title: Delivery Package Handler
• Work Environment: Warehouse setting. This role is physically demanding, and involves lifting heavy packages and standing for extended periods of time.
• Reporting Structure: Reports to the Warehouse Supervisor or Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $25,000 minimum to $45,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Delivery Package Handler Do?

A Delivery Package Handler works primarily in the logistics, courier, or e-commerce industry.

Their role is critical in ensuring smooth operations in the supply chain, particularly in the handling and delivery of packages to customers.

Delivery Package Handlers are responsible for loading and unloading packages in warehouses, distribution centers, or delivery vehicles.

This includes tasks such as sorting packages based on delivery routes, ensuring the accurate scanning and labeling of packages, and maintaining an organized and efficient package handling system.

These individuals also ensure that packages are safely handled to prevent damage during transit.

They adhere to safety and handling protocols to safeguard goods.

In some cases, Delivery Package Handlers may also be involved in delivering packages to customers.

This involves driving delivery vehicles to designated locations, verifying delivery details, and ensuring the correct and safe delivery of packages to their recipients.

Their job also involves maintaining records of shipments, including information on the weight, charges, and any discrepancies.

They are often required to work collaboratively with other handlers, drivers, and warehouse staff to ensure optimal workflow and customer satisfaction.

 

Delivery Package Handler Qualifications and Skills

A competent Delivery Package Handler should possess a range of skills and qualifications to efficiently perform their job duties, such as:

• Physical stamina and strength to lift and handle heavy packages throughout the shift.
• Keen attention to detail to ensure accurate sorting and delivery of packages based on addresses and delivery instructions.
• Time management skills to organize deliveries in a manner that maximizes efficiency and meets delivery deadlines.
• Basic mathematical skills for accurate counting and recording of packages.
• Good interpersonal skills to interact positively with clients, couriers, and team members.
• Ability to operate delivery equipment such as hand trucks, forklifts and scanners efficiently and safely.
• Problem-solving skills to tackle unexpected situations such as incorrect delivery addresses or missing packages.
• Basic knowledge of safety procedures and regulations to ensure a safe working environment.

 

Delivery Package Handler Experience Requirements

Delivery Package Handlers are usually required to have prior experience in a warehouse setting or in a similar role.

Entry-level positions may accept candidates with no previous experience, however, some experience in performing manual labor tasks could be advantageous.

Individuals with 1 to 2 years of experience are likely to have a good understanding of package handling protocols, safety procedures, and efficiency tactics.

Their experience might have been gained through part-time roles or internships in logistics, warehouses, or related fields.

Candidates with more than 3 years of experience would have developed strong physical stamina and would be highly skilled in handling, moving, and sorting packages accurately and swiftly.

They might also have experience in using warehouse machinery and equipment.

Those with more than 5 years of experience in the field, may have team-lead or supervisory experience, making them apt for managerial roles within the warehouse.

They would be expected to have a thorough understanding of inventory management, supply chain logistics, and regulatory compliance.

 

Delivery Package Handler Education and Training Requirements

Delivery Package Handlers generally need a high school diploma or equivalent education for entry-level positions.

They must have the physical strength to lift heavy packages and the ability to work in a fast-paced environment.

Some employers also require a valid driver’s license, particularly if the role involves driving a delivery vehicle.

While most training is done on-the-job, some larger delivery companies offer formal training programs.

These programs may cover safety procedures, company policies, and the use of handheld scanner devices.

In addition to the basic requirements, some employers may prefer candidates who have previous experience in warehouse or delivery roles.

Although not mandatory, obtaining a certification in logistics or supply chain management can provide an added advantage and demonstrate a commitment to the profession.

Good customer service skills, attention to detail, and the ability to work independently are also important for success in this role.

 

Delivery Package Handler Salary Expectations

A Delivery Package Handler earns an average salary of $33,000 (USD) per year.

The actual earnings may differ based on factors such as work experience, location, and the specific company one is working for.

 

Delivery Package Handler Job Description FAQs

What skills does a Delivery Package Handler need?

Delivery Package Handlers should possess physical strength and stamina to lift and move heavy packages.

They should also have good organizational skills to keep track of incoming and outgoing packages.

Attention to detail is important to accurately label, record, and sort packages.

They should also have good interpersonal skills to interact with customers and other team members.

 

Do Delivery Package Handlers need a degree?

No, a Delivery Package Handler does not require a degree.

However, they must have a high school diploma or equivalent.

On-the-job training is usually provided, so previous experience is not necessarily required.

Some positions may require a valid driver’s license, especially if the role involves driving a delivery vehicle.

 

What should you look for in a Delivery Package Handler resume?

When reviewing a resume, look for previous experience in a similar role or any job that required physical labor.

Skills such as attention to detail, time management, and the ability to lift heavy items are beneficial.

Also, check if they have a valid driver’s license if the role involves driving.

 

What qualities make a good Delivery Package Handler?

A good Delivery Package Handler is reliable, efficient, and attentive to detail.

They should be physically fit to handle heavy lifting and have the stamina to stand or walk for extended periods.

Good Package Handlers are also punctual, as they must adhere to delivery schedules.

They should also possess good customer service skills, as they might have to interact with customers during deliveries.

 

What are the daily duties of a Delivery Package Handler?

A Delivery Package Handler’s daily duties include loading and unloading delivery vehicles, sorting and organizing packages for delivery, scanning and recording incoming and outgoing packages, and ensuring the packages reach their correct destinations.

They may also be responsible for maintaining the cleanliness and organization of the delivery vehicle and warehouse.

In some cases, they might also need to interact with customers during package delivery.

 

Conclusion

And there we have it.

Today, we’ve unpacked the essential details of what it means to be a delivery package handler.

Guess what?

It’s not just about moving boxes.

It’s about being a crucial cog in the wheel of global logistics, one package at a time.

With our comprehensive delivery package handler job description template and real-world examples, you’re all ready to take the next step.

But why stop there?

Dig deeper with our job description generator. It’s your next step to creating precise job listings or refining your resume to sheer perfection.

Remember:

Every package handled is part of a larger logistics network.

Let’s deliver the future. Together.

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