Dental Billing Coordinator Job Description [Updated for 2025]

In the world of healthcare, the emphasis on dental billing coordinators is ever-increasing.

As healthcare procedures and policies become more complex, the demand for individuals who can navigate, manage and ensure the accuracy of our dental billing ecosystem grows stronger.

But let’s delve deeper: What’s truly expected from a dental billing coordinator?

Whether you are:

• A job seeker trying to understand the intricacies of this role,
• A hiring manager outlining the perfect candidate,
• Or simply interested in the behind-the-scenes of dental billing coordination,

You’re in the right place.

Today, we present a customizable dental billing coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Dental Billing Coordinator Duties and Responsibilities

Dental Billing Coordinators manage all aspects of patient billing and insurance claims for dental offices.

They ensure accurate and timely processing of invoices and insurance claims and also deal with any patient queries regarding billing.

Their duties and responsibilities include:

• Prepare and submit dental insurance claims on behalf of patients
• Handle billing procedures for dental services
• Ensure all codes for procedures and diagnosis are correct
• Follow-up on unpaid insurance claims and denials
• Review patient accounts and determine accurate charges
• Communicate with patients regarding their billing and insurance issues
• Coordinate with dental office staff and insurance companies to ensure all information is accurate and up-to-date
• Keep track of any changes in dental insurance regulations and policies
• Manage patient payment plans and collections
• Provide excellent customer service to patients regarding billing questions and concerns

 

Dental Billing Coordinator Job Description Template

Job Brief

We are in search of a detail-oriented Dental Billing Coordinator to manage our dental office’s billing process.

The responsibilities of a Dental Billing Coordinator include submitting and following up on claims with health insurance companies, managing accounts receivable, and coordinating with patients regarding their billing concerns.

Our ideal candidate has strong communication skills, a keen eye for detail, and a profound understanding of billing procedures.

The aim is to ensure that the financial aspects of our dental office run smoothly and effectively to support our dedicated health care professionals.

 

Responsibilities

• Prepare and submit billing data and medical claims to insurance companies.
• Ensure the patient’s medical information is accurate and up to date.
• Prepare bills and invoices, and document amounts due for medical procedures and services.
• Collect and review referrals and pre-authorizations.
• Monitor and record late payments.
• Follow-up on missed payments and resolve financial discrepancies.
• Examine patient’s insurance coverage, deductibles, possible insurance carrier payments, and remaining balances to patients.
• Inform patients of their financial responsibilities.
• Provide patient payment plans and work with collections agencies.
• Maintain strict confidentiality of patient’s medical records.

 

Qualifications

• Proven work experience as a Dental Billing Coordinator or similar role.
• Familiarity with medical and insurance legislation.
• Excellent data entry skills.
• Proficient in medical coding (ICD-10, CPT) and basic medical terminology.
• Excellent communication and customer service skills, with strong attention to detail.
• Good organizational and multitasking abilities.
• Degree in relevant field; certification in medical coding is a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Dental Billing Coordinator
• Work Environment: Dental clinic setting with standard business hours. Some overtime may be required during end-of-month billing cycles.
• Reporting Structure: Reports to the Office Manager or Billing Department Supervisor.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Dental Billing Coordinator Do?

Dental Billing Coordinators are crucial members of a dental practice’s administrative team, often working behind the scenes to ensure the smooth running of the office.

Their primary responsibility is to manage and oversee the dental office’s billing processes.

This includes generating invoices for dental procedures and services, sending them to patients, and ensuring timely payment.

They also handle insurance claims and work closely with insurance companies to confirm coverage and process claims.

Dental Billing Coordinators are responsible for managing patient accounts and keeping them up-to-date.

They often maintain a line of communication with patients regarding outstanding balances, payment plans, and any billing-related inquiries.

Additionally, they may also perform various administrative duties such as scheduling appointments, maintaining patient records, and assisting with financial planning for patients.

Their role is crucial in the financial sustainability of the dental practice, as they work to minimize unpaid accounts and optimize revenue collection.

In many cases, Dental Billing Coordinators also work closely with dentists and other dental staff to ensure all services are accurately recorded and billed.

 

Dental Billing Coordinator Qualifications and Skills

A competent Dental Billing Coordinator should possess a combination of technical skills, interpersonal abilities and comprehensive knowledge about the dental industry, including:

• Deep understanding of dental billing procedures and insurance claims to ensure smooth operation of dental practices.
• Exceptional organizational skills to manage patient billing records, maintain accuracy and ensure timely submission of insurance claims.
• Strong communication skills to interact with insurance companies, patients, and dental staff, resolving billing issues and explaining insurance benefits and costs to patients.
• Problem-solving skills to identify and rectify any discrepancies in the billing system, ensuring that all payments and claims are processed correctly.
• Proficiency in using dental billing software and other office software such as Microsoft Office to manage and process data effectively.
• Detail-oriented nature to meticulously handle coding of dental procedures, patient record management and invoicing.
• Understanding of medical laws and ethics, especially related to patient confidentiality and billing practices.
• Customer service skills to provide quality experience to patients, addressing their concerns about dental procedures costs and insurance coverage.

 

Dental Billing Coordinator Experience Requirements

Entry-level Dental Billing Coordinators may need at least 1 to 2 years of experience in dental billing or dental office administration.

This experience can be gained through internships, part-time roles, or even through on-the-job training in a dental office.

They should have basic knowledge of dental billing processes, dental coding systems, and insurance claim procedures.

Candidates with more than 3 years of experience usually have a solid understanding of dental procedures and codes, insurance processing, and patient billing practices.

These professionals often start their careers in entry-level dental office administration or dental billing roles, gradually acquiring the necessary skills for a more specialized Dental Billing Coordinator position.

Dental Billing Coordinators with more than 5 years of experience are likely to have leadership experience in their background.

They may have coordinated a team of billing staff, managed complex billing situations, or even implemented billing protocols in a dental practice.

These professionals are often ready for roles with more responsibility, such as Dental Billing Manager or Dental Office Manager.

In addition to practical experience, a Dental Billing Coordinator may also need to have completed a relevant certification program, like the Certified Dental Billing Specialist (CDBS) certification, which can further enhance their skills and employability.

 

Dental Billing Coordinator Education and Training Requirements

A Dental Billing Coordinator typically requires a high school diploma or equivalent.

They need to have prior experience in a dental office or a medical office with billing experience.

Knowledge in dental coding and insurance processes is essential.

Many employers prefer candidates who have completed a dental billing certification program or a related associate degree.

These programs cover topics like dental terminology, coding, insurance claims, patient billing, and office administration.

Some Dental Billing Coordinators may further their education by pursuing a bachelor’s degree in healthcare administration or a related field.

Continuing education is encouraged in this role, to stay updated with the changes in dental billing procedures and insurance practices.

Being certified in dental coding or dental billing, such as Certified Dental Coder (CDC) or Certified Dental Billing Specialist (CDBS), can add value to a candidate’s profile.

Strong computer skills, especially in dental office software like Dentrix or Eaglesoft, are also required.

Proficiency in Microsoft Office Suite, particularly Excel, is also beneficial.

 

Dental Billing Coordinator Salary Expectations

A Dental Billing Coordinator can expect to earn an average salary of $40,755 (USD) per year.

However, this can vary significantly based on experience, certifications, the size and location of the dental practice, and other factors.

 

Dental Billing Coordinator Job Description FAQs

What skills does a Dental Billing Coordinator need?

Dental Billing Coordinators need to have strong organizational and administrative skills, as they are responsible for managing all aspects of patient billing.

They should have excellent attention to detail and accuracy to ensure correct billing and insurance claim submissions.

Good communication skills are also important, as Dental Billing Coordinators often interact with patients, dental staff, and insurance companies.

 

Do Dental Billing Coordinators need specific qualifications or certification?

While a Dental Billing Coordinator doesn’t necessarily need a specific degree, a background in medical billing, medical coding, or health administration can be beneficial.

Some states require certification to work in dental billing.

Further, being familiar with dental management software and having a good understanding of dental insurance policies can be a big plus.

 

What should you look for in a Dental Billing Coordinator resume?

A Dental Billing Coordinator’s resume should highlight their experience in dental or medical billing, as well as their knowledge of insurance claim processing and coding.

Proficiency in billing software and familiarity with dental procedures and terminology would be an added advantage.

Also, look for solid administrative skills, customer service experience, and any relevant certifications.

 

What qualities make a good Dental Billing Coordinator?

A good Dental Billing Coordinator is meticulous and detail-oriented, ensuring all billing information is accurate and up-to-date.

They are excellent communicators, capable of interacting professionally with patients and insurance providers alike.

They should also be able to handle multiple tasks simultaneously and work well under pressure, considering the need to meet billing deadlines.

 

Is it difficult to hire a Dental Billing Coordinator?

Finding a qualified Dental Billing Coordinator can sometimes be challenging due to the specific skill set and experience required.

Offering a competitive salary, continuous training, and a positive work environment can attract high-quality candidates.

Additionally, the hiring process can be made easier by seeking candidates with certification in dental billing or a background in health administration.

 

Conclusion

So there you have it.

Today, we’ve unraveled the intricacies of what it really means to be a Dental Billing Coordinator.

Guess what?

It’s not just about processing invoices.

It’s about ensuring a smooth financial workflow in a dental practice, one bill at a time.

Armed with our comprehensive Dental Billing Coordinator job description template and real-world examples, you’re ready to take your next career step.

But why stop there?

Dive deeper with our job description generator. It’s your indispensable tool for creating precise job listings or for refining your resume to perfection.

Remember:

Every processed bill contributes to the overall efficiency of a dental practice.

Let’s enhance that efficiency. Together.

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