EMS Supervisor Job Description [Updated for 2025]

In a world that values health and safety, the role of an EMS Supervisor is undeniably crucial.

As society progresses, the demand for skilled professionals who can coordinate, lead, and improve our emergency medical services heightens.

But let’s delve deeper: What’s truly expected from an EMS Supervisor?

Whether you are:

• A job seeker trying to decode the essence of this role,
• A hiring manager drafting the ideal candidate profile,
• Or simply interested in the behind-the-scenes operations of emergency medical services,

You’re in the right place.

Today, we present a customizable EMS Supervisor job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

EMS Supervisor Duties and Responsibilities

EMS Supervisors oversee the activities of emergency medical staff, ensure the quality of emergency medical care, and ensure compliance with regulations and standards.

Their duties and responsibilities include:

• Supervising and coordinating the daily activities of Emergency Medical Services (EMS) personnel
• Ensuring compliance with federal, state, and local EMS regulations and guidelines
• Assessing the performance of EMS personnel and providing feedback and training as needed
• Developing, implementing, and evaluating EMS programs and protocols
• Coordinating with other healthcare professionals and agencies to ensure continuity of patient care
• Maintaining accurate records and preparing reports on EMS operations and activities
• Responding to complex or critical emergency calls as necessary
• Managing the maintenance and inventory of emergency vehicles, equipment, and supplies
• Participating in the recruitment, hiring, and training of EMS personnel

 

EMS Supervisor Job Description Template

Job Brief

We are seeking a dedicated and experienced EMS Supervisor to oversee our Emergency Medical Services team.

The EMS Supervisor’s responsibilities include managing the daily operations of the team, coordinating with other medical professionals, and ensuring that the highest standards of medical care are provided to patients.

The ideal candidate should be well-versed in emergency medical procedures, possess excellent leadership skills, and have a strong commitment to patient care.

 

Responsibilities

• Oversee and manage the daily operations of the EMS team.
• Ensure that all EMS personnel are trained to the highest standards.
• Coordinate with other healthcare professionals to provide optimal patient care.
• Respond to emergency calls and provide on-site medical assistance as needed.
• Ensure that all equipment and vehicles are properly maintained and stocked.
• Develop and implement emergency response plans and protocols.
• Conduct regular evaluations of EMS personnel performance and provide constructive feedback.
• Maintain accurate records and prepare detailed incident reports.
• Stay up-to-date with advancements in emergency medical procedures and technology.
• Ensure compliance with local, state, and federal regulations pertaining to EMS operations.

 

Qualifications

• Proven experience as an EMS Supervisor or similar role.
• Current certification as a Paramedic or Advanced EMT.
• Excellent knowledge of emergency medical procedures and protocols.
• Strong leadership and team management skills.
• Ability to remain calm and make decisions under pressure.
• Good physical condition and stamina.
• Excellent communication and interpersonal skills.
• High school diploma; Degree in emergency medical services or relevant field is preferred.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: EMS Supervisor
• Work Environment: This role is primarily field-based and may involve working in high-stress and emergency situations. Some administrative work in an office setting may also be required.
• Reporting Structure: Reports to the EMS Director or Hospital Administrator.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $68,000 minimum to $105,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an EMS Supervisor Do?

EMS Supervisors, or Emergency Medical Services Supervisors, typically work in various healthcare settings such as hospitals, clinics, or are part of emergency response teams.

Their primary role is to oversee and manage the activities of the Emergency Medical Services personnel.

They are responsible for scheduling, training, and managing EMS staff including paramedics and EMTs (Emergency Medical Technicians).

They ensure that all staff members are up to date with the latest emergency care protocols and procedures.

EMS Supervisors also handle the coordination of emergency response efforts.

This includes being in charge of dispatching units, managing communication between different teams, and ensuring adequate resources are available during an emergency situation.

They monitor patient care to ensure it is delivered effectively and in accordance with established guidelines.

If there is a significant event or issue, the EMS Supervisor conducts investigations and makes necessary adjustments to improve services or address problems.

EMS Supervisors also play a crucial role in community education.

They might organize and conduct public education programs on topics like CPR, first aid, and emergency preparedness.

Lastly, they are also responsible for maintaining records, compiling reports, and ensuring compliance with state and federal regulations related to EMS services.

 

EMS Supervisor Qualifications and Skills

An EMS Supervisor should have the skills and qualifications that align with your job description, such as:

• Leadership skills to guide and manage a team of emergency medical technicians (EMTs) and paramedics.
• Strong knowledge of medical procedures, terminology, and emergency management systems.
• Ability to make quick, life-saving decisions under high-pressure situations.
• Excellent communication skills to clearly convey information to medical staff, patients, and their families.
• Strong interpersonal skills to build and maintain effective working relationships with staff and other healthcare professionals.
• Problem-solving skills to effectively and efficiently handle unexpected or emergency situations.
• Physical endurance to handle long shifts and potentially physically demanding situations.
• Good organizational skills to manage personnel, resources, and schedules efficiently.
• Proficiency in using medical equipment and technology.

 

EMS Supervisor Experience Requirements

EMS Supervisors, also known as Emergency Medical Services Supervisors, are typically required to have significant experience in emergency medical care, often having served as Emergency Medical Technicians (EMTs) or Paramedics for several years.

An entry-level EMS Supervisor position might require between 3 to 5 years of experience in an emergency medical service role.

This experience should include patient care, driving an ambulance, and making critical care decisions under pressure.

Prior to becoming an EMS Supervisor, candidates should have demonstrated their ability to lead and manage teams during stressful and unpredictable situations.

Many EMS Supervisors have also served as Field Training Officers or Shift Leaders, providing them with essential leadership and management experience.

Those seeking higher-level or more specialized EMS Supervisor roles may need additional experience, often totaling 7 to 10 years.

This experience could include directing large-scale emergency response efforts, overseeing EMS educational programs, or managing the budget and resources of an EMS department.

In addition to practical experience, potential EMS Supervisors should have a strong understanding of local, state, and federal EMS regulations and standards.

This typically comes from years of working in the field, as well as ongoing professional development and training.

 

EMS Supervisor Education and Training Requirements

EMS Supervisors typically need a high school diploma or equivalent, but many have a postsecondary degree in emergency medical technology.

They must complete a state-approved emergency medical technician (EMT) course that could last up to a year, followed by a two-year paramedic associate degree program.

Licensure is mandatory in all states.

To earn this, EMS Supervisors must pass the National Registry of Emergency Medical Technicians (NREMT) exam, which has both written and practical components.

EMS Supervisors must also have several years of work experience in emergency medical services.

Some employers require supervisors to have experience in an ambulance setting.

There are advanced certifications available for those who want to specialize in areas such as pediatric or cardiac care.

Furthermore, since this role involves supervisory responsibilities, some experience or training in management could be beneficial.

Continuing education is important in this role to keep up with advances in medical technology and changes in treatment protocols.

It is also essential for EMS Supervisors to maintain their physical fitness and emotional resilience due to the demanding nature of their work.

 

EMS Supervisor Salary Expectations

An EMS Supervisor earns an average salary of $64,505 (USD) per year.

The actual earnings may differ based on experience, level of education, region of employment, and the specific organization.

 

EMS Supervisor Job Description FAQs

What skills does an EMS Supervisor need?

EMS Supervisors should have a deep understanding of medical procedures and emergency management protocols.

They need excellent communication, decision-making, and problem-solving skills to coordinate and manage emergency response teams.

Leadership and managerial skills are crucial, as they often oversee a team of EMTs and paramedics.

 

Do EMS Supervisors need a specific degree?

EMS Supervisors typically hold a degree in emergency medical services or a related field.

They also need to be a licensed Paramedic or Emergency Medical Technician (EMT) and should have several years of experience in emergency services.

Some positions may also require certifications such as Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS).

 

What should you look for in an EMS Supervisor resume?

A good EMS Supervisor resume should highlight their experience in emergency services, especially in leadership roles.

They should have evidence of their ability to train and supervise staff, manage resources and coordinate emergency response.

Certifications and licenses are a must, so ensure they are clearly stated on the resume.

 

What qualities make a good EMS Supervisor?

A good EMS Supervisor is a strong leader who can take control during high-stress situations and inspire their team to perform efficiently.

They should have excellent critical thinking skills and be able to make quick decisions under pressure.

Empathy is also vital, as they deal with patients and their families during emergencies.

They need to be resilient and possess good physical stamina, as the job can be physically demanding.

 

What are the challenges in hiring an EMS Supervisor?

Hiring an EMS Supervisor can be challenging due to the high level of experience and qualifications required for the role.

Additionally, this role demands a unique combination of technical expertise, leadership qualities, and the ability to handle high-stress situations.

Therefore, finding a candidate who possesses all these attributes can be a difficult task.

 

Conclusion

There you have it.

Today, we’ve delved into the essentials of what it truly means to be an EMS Supervisor.

And guess what?

It’s not just about managing emergency services.

It’s about safeguarding lives and health, one decision at a time.

With our handy EMS Supervisor job description template and real-world examples, you’re ready to take the next step.

But why stop there?

Dig deeper with our job description generator. It’s your ticket to crafting precise job listings or refining your resume to perfection.

Remember:

Every decision made in emergency management services is a part of a larger lifesaving mission.

Let’s save lives. Together.

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