Enterprise Systems Manager Job Description [Updated for 2025]

enterprise systems manager job description

In the ever-evolving technological landscape, the role of an Enterprise Systems Manager has become increasingly pivotal.

As technology continues to advance, the demand for proficient individuals who can manage, streamline, and secure our enterprise systems escalates.

But what exactly does an Enterprise Systems Manager do?

Whether you are:

  • A job seeker trying to understand the core responsibilities of this role,
  • A hiring manager crafting the perfect job specification,
  • Or simply curious about the intricacies of managing enterprise systems,

You’ve come to the right place.

Today, we present a versatile Enterprise Systems Manager job description template, created for effortless posting on job boards or career sites.

Let’s dive right in.

Enterprise Systems Manager Duties and Responsibilities

Enterprise Systems Managers play a critical role in maintaining, updating, and integrating enterprise-wide systems and processes.

They use their expertise in system architecture and management to ensure seamless operation and support of business functions.

Their key duties and responsibilities include:

  • Overseeing the design, development, and implementation of enterprise systems
  • Ensuring the integration of all enterprise systems and facilitating communication between diverse IT systems and technologies
  • Conducting regular system audits to ensure optimal performance and compliance with security standards
  • Developing and implementing strategies for systems maintenance and upgrades
  • Collaborating with various teams to understand and translate business needs into system requirements
  • Managing enterprise systems resources including hardware, software, and human resources
  • Coordinating with vendors and external stakeholders for system-related issues and enhancements
  • Developing training materials and conducting user training sessions on new system features and updates
  • Establishing and enforcing policies and procedures for enterprise system usage
  • Resolving system issues and ensuring minimal disruption to users and operations

 

Enterprise Systems Manager Job Description Template

Job Brief

We are seeking an experienced and dedicated Enterprise Systems Manager to oversee, maintain, and improve our company’s enterprise systems.

This includes tasks such as managing and improving the performance of systems, ensuring security and usability, and integrating new technologies.

The ideal candidate will have a strong understanding of enterprise resource planning systems, information management systems, and related software.

They should be capable of managing a team and making informed decisions about systems architecture and operations.

 

Responsibilities

  • Manage and maintain enterprise systems to ensure optimal performance
  • Lead system upgrades and improvements to increase efficiency
  • Ensure the security of enterprise information by implementing advanced security measures
  • Monitor system performance and troubleshoot issues
  • Develop and implement IT strategies to improve business processes
  • Manage a team of IT professionals
  • Collaborate with vendors and other IT personnel for problem resolution
  • Provide user training and support
  • Stay up-to-date with the latest technologies and industry trends

 

Qualifications

  • Proven experience as an Enterprise Systems Manager or similar role
  • Strong knowledge of system management and IT principles
  • Excellent knowledge of IT infrastructure and operations
  • Experience with enterprise software applications and outsourced systems
  • Strong leadership and project management skills
  • Ability to troubleshoot complex software and hardware issues
  • BSc/BA in Computer Science, IT or relevant field; MSc/MA will be a plus

 

Benefits

  • 401(k)
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

 

Additional Information

  • Job Title: Enterprise Systems Manager
  • Work Environment: This role typically requires working in an office setting, with the option for remote work. Occasional travel may be required for meetings or system implementations.
  • Reporting Structure: The Enterprise Systems Manager reports directly to the Chief Information Officer (CIO) or other senior IT leadership.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $95,000 minimum to $130,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Enterprise Systems Manager Do?

Enterprise Systems Managers are critical components of a company’s IT department and are usually employed by large corporations or IT service providers.

Their primary role involves overseeing and managing the operations of an organization’s enterprise systems, which include hardware, software, and networks.

They are responsible for ensuring the seamless integration of these systems to maximize efficiency and productivity within the organization.

Enterprise Systems Managers also design and implement new systems or upgrades, often coordinating with other IT professionals such as software engineers, network administrators, and cybersecurity analysts.

They are responsible for troubleshooting any issues that arise, and maintaining system performance and security.

In addition to technical tasks, they often have managerial responsibilities, which can include leading teams, developing and enforcing IT policies, and coordinating with other departments to understand their technology needs.

Furthermore, they play a crucial role in strategic planning by aligning the company’s IT strategy with its business objectives.

This involves regular evaluation of the current systems, identifying areas for improvement, and proposing cost-effective solutions.

Overall, the Enterprise Systems Manager ensures that the organization’s IT infrastructure supports and enhances its operations and strategic goals.

 

Enterprise Systems Manager Qualifications and Skills

Enterprise Systems Managers use a combination of technical and managerial skills to oversee and optimize a company’s enterprise systems, including:

  • Strong knowledge of enterprise systems such as ERP, CRM, and SCM to manage, coordinate and supervise all activities related to the organization’s information systems.
  • Excellent analytical abilities to evaluate the company’s systems and infrastructure, identify issues, and develop improvement strategies.
  • Effective leadership skills to lead and manage a team of IT professionals, ensuring they meet their objectives and deliver quality work on time.
  • Outstanding problem-solving skills to troubleshoot and address system errors, performance issues, and other related problems promptly and efficiently.
  • Exceptional communication skills to convey complex technical information to non-technical staff, stakeholders, and executives.
  • Strong project management skills to oversee the implementation and upgrade of enterprise systems, ensuring projects are completed within the set timeline and budget.
  • Knowledge of information security protocols and disaster recovery planning to ensure the safety and integrity of the organization’s data.
  • Understanding of business processes and IT’s role in supporting these processes, to help align the company’s technology initiatives with its business goals.

 

Enterprise Systems Manager Experience Requirements

Enterprise Systems Managers typically require a minimum of 5 years’ experience in information technology or related fields.

This is a senior role, and as such, candidates should have substantial experience working with enterprise systems.

Candidates often start with entry-level roles in IT, including Systems Analyst, IT Project Manager, or Database Administrator.

These positions provide the opportunity to gain experience in managing enterprise systems, working with various software and hardware, and developing an understanding of business processes.

Candidates with 3 to 5 years of experience often have more advanced roles such as Senior Systems Analyst or IT Consultant.

These roles involve more responsibility in managing enterprise systems and may require leading a team of IT professionals.

Experience in project management is highly valued for this role, as Enterprise Systems Managers are often responsible for managing large-scale IT projects.

They should have experience in planning, coordinating, and executing these projects, with a proven track record of successful project completion.

Those with more than 5 years of experience in managing enterprise systems are prime candidates for an Enterprise Systems Manager role.

These individuals will likely have in-depth knowledge of systems architecture, database management, and network security, along with a strong understanding of business strategy and process improvement.

Candidates with additional experience in strategic planning, budgeting, and personnel management are often more attractive to employers.

These skills are crucial for the Enterprise Systems Manager, as they are responsible for overseeing the entire IT department, including budget and staff management.

Finally, obtaining certifications in areas such as ITIL, PMP, or specific enterprise systems can also be a beneficial addition to a candidate’s experience and skills.

 

Enterprise Systems Manager Education and Training Requirements

Enterprise Systems Managers typically have a bachelor’s degree in computer science, information systems, business management, or a related field.

They need a strong background in computer systems, software development, and information systems.

Familiarity with languages such as Java, C++, and SQL is beneficial.

Some positions, particularly those in larger organizations or with more complex systems, may require Enterprise Systems Managers to have a master’s degree in business administration (MBA), information systems, or a similar discipline.

Certifications in project management, such as PMP (Project Management Professional), and specific enterprise systems, such as SAP or Oracle, can also be beneficial.

Many successful Enterprise Systems Managers combine their technical skills with strong business acumen, making additional training in areas such as finance, marketing, and management highly valuable.

Continuing professional development is crucial in this role, as technology and business processes continually evolve.

As such, a commitment to ongoing learning and ability to stay current with industry trends are important attributes for an Enterprise Systems Manager.

 

Enterprise Systems Manager Salary Expectations

The average salary for an Enterprise Systems Manager is $123,182 (USD) per year.

The actual salary can vary based on factors such as years of experience, qualifications, location, and the size of the company they are employed with.

 

Enterprise Systems Manager Job Description FAQs

What skills does an Enterprise Systems Manager need?

Enterprise Systems Managers should possess strong leadership and project management skills to oversee system deployments, upgrades, and troubleshooting.

They need to have a deep understanding of enterprise software, system architecture, and database management.

Besides, they should have excellent communication skills for liaising with various stakeholders and explaining technical concepts to non-technical team members.

 

Does an Enterprise Systems Manager need a specific degree?

An Enterprise Systems Manager typically needs a bachelor’s degree in a field such as computer science, information technology, or business management.

Some roles may require an advanced degree or certification in a specific enterprise system.

However, substantial work experience in managing enterprise systems can sometimes be considered instead of formal education.

 

What should you look for in an Enterprise Systems Manager’s resume?

A strong resume for an Enterprise Systems Manager should highlight proven experience in managing and implementing enterprise systems.

Look for an understanding of the latest enterprise software, evidence of successful project management, and experience liaising between technical and non-technical teams.

Certifications in specific enterprise systems or project management methodologies can also be a plus.

 

What qualities make a good Enterprise Systems Manager?

A good Enterprise Systems Manager should have strong technical skills, including an understanding of enterprise software and database management.

They should also have excellent leadership and project management skills, as they will often oversee teams and manage system deployments.

Excellent problem-solving skills and the ability to work under pressure are also important.

 

What are the daily duties of an Enterprise Systems Manager?

On a typical day, an Enterprise Systems Manager might meet with department heads to discuss their software needs, oversee system updates or troubleshooting, and coordinate with IT teams to ensure system stability.

They might also be involved in long-term planning for system upgrades, or in training staff on new software features.

In addition, they will often prepare reports on system performance and usage for senior management.

 

Is it difficult to hire an Enterprise Systems Manager?

Recruiting an Enterprise Systems Manager can be challenging due to the unique combination of skills required.

The ideal candidate needs to have deep technical knowledge, strong leadership skills, and a strategic mindset.

To attract top talent, you may need to offer competitive salaries, ongoing professional development opportunities, and a clear career progression path.

 

Conclusion

And there you have it.

Today, we’ve unravelled the intricacies of what it means to be an Enterprise Systems Manager.

Surprising, isn’t it?

It’s not just about managing systems.

It’s about orchestrating the symphony of operations that powers a corporation, one system at a time.

With our reliable Enterprise Systems Manager job description template and real-world examples, you’re ready to stride ahead.

But why halt your progress?

Delve deeper with our job description generator. It’s your ultimate tool for creating meticulously detailed listings or enhancing your resume to perfection.

Keep in mind:

Every system managed is a cog in the larger enterprise machine.

Let’s drive that future. Together.

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