Executive Housekeeper Job Description [Updated for 2025]

In the world of hospitality, the role of an executive housekeeper is more crucial than ever.

As standards of cleanliness and hygiene soar, the demand for skilled professionals who can manage, maintain, and elevate the quality of our living spaces continues to grow.

But let’s delve deeper: What’s truly expected from an executive housekeeper?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager defining the perfect candidate,
• Or simply interested in the inner workings of hotel housekeeping,

You’re in the right place.

Today, we present a customizable executive housekeeper job description template, devised for effortless posting on job boards or career sites.

Let’s get started.

Executive Housekeeper Duties and Responsibilities

Executive Housekeepers manage the operations of housekeeping departments within hotels, hospitals, and other establishments, ensuring they provide excellent cleanliness and customer service.

They have the following duties and responsibilities:

• Oversee and manage the housekeeping department and relevant staff members
• Develop and implement housekeeping systems and procedures
• Prepare budgets and reports for the housekeeping department
• Establish standards and procedures for work of housekeeping staff
• Plan work schedules and room assignments for staff
• Train and support housekeeping staff to deliver consistent service
• Ensure compliance with safety and sanitary standards
• Handle guest complaints and requests promptly and with courtesy
• Inspect the cleaning and servicing of guest rooms and public areas
• Order and control housekeeping supplies and equipment
• Interact with vendors and maintain good professional relationships
• Conduct performance evaluations of housekeeping staff and manage any necessary disciplinary actions

 

Executive Housekeeper Job Description Template

Job Brief

We are looking for an experienced and dedicated Executive Housekeeper to join our team.

The Executive Housekeeper will be responsible for maintaining the cleanliness and overall appearance of our hotel rooms and public areas, managing housekeeping staff, and ensuring that the housekeeping department meets high standards of cleanliness, sanitation, and aesthetic upkeep.

The ideal candidate for this position is detail-oriented, flexible, and willing to take on non-routine cleaning and special projects as the need arises.

 

Responsibilities

• Oversee and manage the daily operations of the housekeeping department.
• Recruit, train, and supervise housekeeping staff.
• Ensure all rooms and public areas meet health and safety standards.
• Maintain inventory of cleaning supplies and equipment.
• Conduct regular inspections of rooms and public areas for cleanliness and maintenance.
• Ensure proper maintenance of all housekeeping equipment and tools.
• Manage and resolve any guest complaints or issues regarding housekeeping service.
• Prepare and manage the housekeeping budget.
• Coordinate with other departments to ensure efficient operations.

 

Qualifications

• Proven experience as an executive housekeeper or similar role in hospitality.
• Knowledge of housekeeping practices and procedures.
• Excellent organizational and leadership skills.
• Ability to manage a team and promote a positive work environment.
• Familiarity with safety and sanitation standards and procedures.
• Strong attention to detail.
• Ability to handle multiple tasks and priorities simultaneously.
• A degree in hospitality management or a related field is preferred.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Executive Housekeeper
• Work Environment: Hotel setting with a lot of physical activities involved. The role requires working on weekends and holidays.
• Reporting Structure: Reports to the General Manager of the hotel.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Executive Housekeeper Do?

An Executive Housekeeper, typically employed in large hotels or resorts, holds a key position in the maintenance and cleanliness of the establishment.

They are responsible for managing the housekeeping department, supervising staff members and ensuring they perform their duties effectively.

This includes tasks such as cleaning rooms, laundering linens, and maintaining common areas.

Executive Housekeepers are also in charge of scheduling cleaning routines, ensuring each room is serviced regularly and to the establishment’s standards.

They manage the inventory of cleaning supplies and linens, ordering more when necessary.

In addition, they handle the recruitment and training of housekeeping staff, ensuring they are fully capable and knowledgeable in their roles.

They often interact with guests to ensure their stay is satisfactory and address any concerns or issues they may have regarding cleanliness or housekeeping services.

The Executive Housekeeper also ensures compliance with safety and hygiene regulations, creating a comfortable, clean, and safe environment for both guests and employees.

They may also be responsible for budget management within the housekeeping department, ensuring operations are carried out effectively within the allocated financial resources.

 

Executive Housekeeper Qualifications and Skills

An executive housekeeper should possess a combination of practical skills, managerial capabilities, and an eye for detail.

These qualifications and skills may include:

• Extensive knowledge and experience in housekeeping procedures and best practices to ensure high standards of cleanliness and hygiene are maintained.
• Leadership skills to manage and motivate a team of housekeeping staff effectively, promoting a productive work environment.
• Detail-oriented to pay attention to the smallest of details, ensuring guests’ satisfaction and meeting the organization’s housekeeping standards.
• Organizational skills to effectively manage housekeeping schedules, inventory, and staff assignments.
• Problem-solving skills to handle any housekeeping-related issues or complaints, delivering effective solutions.
• Communication skills to coordinate with other departments, staff, and guests, ensuring efficient operations and resolving any misunderstandings or conflicts.
• Physical stamina and agility for tasks that require bending, lifting, and standing for extended periods.
• Knowledge of safety and sanitation regulations to ensure a safe and healthy environment for guests and staff alike.
• Ability to work in a fast-paced, high-pressure environment, managing multiple tasks simultaneously and meeting deadlines.

 

Executive Housekeeper Experience Requirements

Entry-level candidates for an Executive Housekeeper position often have a minimum of 2 to 3 years of experience in hospitality, ideally in a housekeeping department.

This experience can be gained through full-time, part-time, or internship roles.

Candidates should possess knowledge in areas like room cleaning procedures, laundry operations, and staff management.

Experience in these areas can be gained in roles such as Housekeeping Attendant, Laundry Assistant, or Housekeeping Supervisor.

Candidates with more than 5 years of experience may have developed extensive technical skills and knowledge in all aspects of housekeeping operations, including personnel management, budgeting, and inventory control.

They are typically well-versed in maintaining high sanitation and cleanliness standards.

Those with more than 7 years of experience often have leadership experience in their background, as they may have worked as a Housekeeping Supervisor or Assistant Housekeeping Manager.

They are expected to have mastered the art of effective communication and problem-solving skills, and are ready to take up the role of an Executive Housekeeper.

Executive housekeepers may also be required to hold a certification from a recognized hospitality institution, which provides additional theoretical and practical training in housekeeping management.

These candidates should be able to demonstrate proficiency in areas such as staff training, budget management, procurement, and the implementation of housekeeping standards and procedures.

 

Executive Housekeeper Education and Training Requirements

An Executive Housekeeper typically has a high school diploma or equivalent.

Some employers, especially high-end hotels or resorts, may prefer candidates with an associate’s or bachelor’s degree in hospitality management, business administration, or a related field.

In addition to a formal education, an Executive Housekeeper needs extensive experience in housekeeping, usually starting in lower-level positions and working their way up.

This practical experience allows them to gain a thorough understanding of cleaning procedures, staff management, inventory control, and customer service.

Certification is not typically required, but some Executive Housekeepers may pursue professional certifications to demonstrate their commitment to the profession and to enhance their skills.

Certifications such as the Certified Executive Housekeeper (CEH) or Registered Executive Housekeeper (REH), offered by the International Executive Housekeepers Association, can provide an edge in a competitive job market.

Continuing education and training in the form of seminars and workshops are crucial for staying updated with the latest industry trends, technologies, and best practices.

This can include training in areas such as safety procedures, resource management, or customer service.

Leadership and communication skills are also essential for an Executive Housekeeper, as they must lead a team and coordinate with other departments within the organization.

 

Executive Housekeeper Salary Expectations

An Executive Housekeeper earns an average salary of $37,500 (USD) per year.

However, the actual earnings can vary based on factors such as the level of experience, the size and prestige of the employer, and the geographical location.

 

Executive Housekeeper Job Description FAQs

What skills does an Executive Housekeeper need?

An Executive Housekeeper needs strong organizational and leadership skills to manage the housekeeping staff.

They should also have a keen eye for detail to ensure that high standards of cleanliness and maintenance are met.

Other important skills include problem-solving, communication, customer service skills, and the ability to work under pressure.

 

Do Executive Housekeepers need a degree?

An Executive Housekeeper doesn’t necessarily need a degree, but a diploma or certification in hotel management or a related field can be beneficial.

Practical experience in housekeeping or facility management is often considered more important.

Some higher-end establishments may require a degree in hospitality management.

 

What should you look for in an Executive Housekeeper resume?

In an Executive Housekeeper’s resume, look for a proven track record in housekeeping or hospitality management.

They should also have experience in staff management and training, budgeting, and inventory control.

Certifications in related fields and familiarity with safety and sanitation regulations are also valuable.

 

What qualities make a good Executive Housekeeper?

A good Executive Housekeeper is highly organized and efficient, with a strong work ethic and attention to detail.

They should also have excellent leadership and interpersonal skills, the ability to solve problems quickly and effectively, and a commitment to providing top-notch customer service.

 

What are the daily duties of an Executive Housekeeper?

An Executive Housekeeper’s daily duties may include overseeing the cleaning and maintenance of rooms and public areas, managing housekeeping staff, handling guest complaints, maintaining inventory of cleaning supplies, planning work schedules, and ensuring adherence to health and safety regulations.

They may also be involved in hiring and training new staff.

 

Is it difficult to hire an Executive Housekeeper?

Finding a suitable candidate for the position of Executive Housekeeper might be challenging because it requires an individual with a specific set of skills, including leadership, attention to detail, and excellent customer service.

Experience in the hospitality industry is also crucial.

Therefore, finding a candidate who meets all these requirements can be a difficult task.

 

Conclusion

And there you have it.

Today, we’ve demystified what being an executive housekeeper truly entails.

Surprised?

It’s not just about cleaning and organizing.

It’s about creating an environment that exudes elegance and comfort, one room at a time.

Armed with our comprehensive executive housekeeper job description template and real-world examples, you’re ready to embark on this journey.

But why stop there?

Delve further with our job description generator. This is your next step towards creating top-notch job listings or refining your resume to perfection.

Remember:

Every task performed is a crucial piece in the larger puzzle of maintaining a pristine and welcoming environment.

Let’s create that world. Together.

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