Field Service Satellite Technician Job Description [Updated for 2025]

In the era of advanced technology, the role of field service satellite technicians is more crucial than ever.

As we continue to rely heavily on satellite technology, there’s a growing demand for skilled technicians who can install, repair, and maintain our satellite systems.

So, what exactly is expected from a field service satellite technician?

Whether you are:

• A job seeker trying to understand the intricacies of this role,
• A hiring manager detailing the perfect candidate,
• Or simply curious about the dynamics of satellite technology,

You’ve come to the right place.

Today, we’re sharing a customizable field service satellite technician job description template, designed for easy posting on job boards or career websites.

Let’s dive right into it.

Field Service Satellite Technician Duties and Responsibilities

Field Service Satellite Technicians are professionals who provide onsite installation, maintenance, and repair services for satellite systems.

Their work often entails working at customer premises to install or troubleshoot satellite equipment, ensuring optimal performance and customer satisfaction.

Their duties and responsibilities include:

• Installing and troubleshooting satellite TV and internet services at customer locations
• Performing tests to locate and diagnose system faults and recommend solutions
• Ensuring the satellite dish is properly aligned for optimal signal reception
• Explaining features and functionality to customers
• Maintaining accurate records of completed and pending installations or service requests
• Inspecting installation sites and studying work orders, building layouts, and cable inventories to plan installations
• Repairing or replacing damaged or faulty equipment
• Adhering to safety practices and procedures, including the proper use of safety equipment
• Keeping inventory of equipment and tools, and reordering supplies when needed

 

Field Service Satellite Technician Job Description Template

Job Brief

We are looking for a skilled Field Service Satellite Technician to install, maintain and repair satellite systems for our clients.

The technician will be responsible for troubleshooting problems, replacing defective parts, and ensuring the systems function effectively.

Successful candidates will have a strong understanding of satellite technology, excellent problem-solving skills and the ability to provide high-quality customer service.

They should also be comfortable working outside and at heights.

 

Responsibilities

• Install satellite dishes and related equipment, ensuring they are correctly aligned for optimal performance
• Troubleshoot and repair any issues with the satellite system
• Perform regular maintenance checks and upgrades on installed systems
• Provide technical support and advice to customers
• Document service and installation actions by completing forms, reports, and inspection checklists
• Manage inventory and ensure all required tools and spare parts are available
• Comply with all safety regulations and procedures
• Stay updated on the latest satellite technology trends and developments

 

Qualifications

• Proven work experience as a satellite technician or similar role
• Technical understanding of satellite systems and related technology
• Ability to work at heights and under different weather conditions
• Excellent troubleshooting and problem-solving skills
• Good communication and customer service skills
• Ability to manage and prioritize tasks effectively
• High school diploma or equivalent; further technical training is a plus
• Valid driver’s license

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training opportunities

 

Additional Information

• Job Title: Field Service Satellite Technician
• Work Environment: This is a field-based role, requiring regular travel to customer locations. Work may involve exposure to different weather conditions and working at heights.
• Reporting Structure: Reports to the Field Service Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $40,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Field Service Satellite Technician Do?

Field Service Satellite Technicians are highly specialized technical professionals who work primarily in the telecommunications industry.

They are crucial to the installation, maintenance, and repair of satellite systems.

Their work involves setting up and installing satellite dishes and related equipment at customers’ homes or business locations.

They must ensure that the dishes are properly aligned to receive signals from the appropriate satellite.

They work with complex electronic equipment, so a strong understanding of electronics and the ability to troubleshoot are important aspects of the job.

They also routinely test installed systems to ensure they are functioning optimally.

They are responsible for diagnosing and fixing any issues, which can involve repairing or replacing components, adjusting settings, and even updating software.

Field Service Satellite Technicians also often interface directly with customers.

They need to explain the operation of the satellite system, troubleshoot any issues the customer is experiencing, and answer any questions they might have.

They may also be required to conduct regular maintenance checks and produce reports on the status of the installed systems.

As such, strong communication skills, attention to detail, and customer service orientation are essential for this role.

 

Field Service Satellite Technician Qualifications and Skills

A skilled Field Service Satellite Technician should have the following qualifications and abilities relevant to your job description:

• Technical skills and knowledge of satellite systems, associated equipment, and their installation, maintenance, and repair.
• Physical abilities that allow them to climb ladders, work in confined spaces, lift heavy objects, and work outdoors in various weather conditions.
• Strong problem-solving skills to efficiently diagnose and resolve issues with satellite systems and related equipment.
• Excellent communication skills to explain complex technical information to customers in an understandable way, as well as to coordinate effectively with team members and superiors.
• Superior customer service skills to meet the needs of clients, ensuring their satisfaction and maintaining long-term relationships.
• Time management skills, as they often have to handle multiple service calls in a single day and need to complete tasks efficiently.
• Proficiency in using various types of tools and technical equipment necessary for the job.
• Good driving record as the role often includes travelling to different locations for field work.
• Ability to work independently and take initiative, as they often work alone or with minimal supervision.

 

Field Service Satellite Technician Experience Requirements

Entry-level Field Service Satellite Technicians may have 1 to 2 years of experience, typically obtained through vocational or technical training in electronics, satellite installation, or a related field.

Gaining practical experience through internships or part-time roles in relevant positions is also beneficial.

Candidates with more than 3 years of experience often have hands-on expertise in roles such as Junior Satellite Technician, Cable Installation Technician, or Telecommunication Technician.

They develop their technical skills and knowledge in areas such as troubleshooting, repairing, and maintaining satellite systems.

Those with more than 5 years of experience in the field are usually proficient in complex installations and repairs.

They might have leadership experience and are generally capable of training and supervising junior technicians.

This level of experience may qualify them for higher positions such as Senior Field Service Satellite Technician or Team Leader.

Additional qualifications such as a Certified Satellite Installer certification from the Satellite Broadcasting and Communications Association (SBCA) or similar organizations may also be required, especially for more advanced roles.

 

Field Service Satellite Technician Education and Training Requirements

Field Service Satellite Technicians usually require an associate’s degree or a post-secondary award in electronics, telecommunications, or a related field.

These programs provide students with theoretical knowledge and hands-on experience in the installation, repair, and maintenance of satellite systems.

While not always required, many employers prefer candidates with a bachelor’s degree in electronics engineering or a related field.

Certification is another important aspect.

Technicians can obtain certification through organizations like the Electronics Technicians Association (ETA) or the International Society of Certified Electronics Technicians (ISCET).

Work experience is also crucial.

Most employers require a few years of experience working with satellite or telecommunications systems.

Continuing education is important in this field due to the constant technological advancements.

Technicians are expected to stay current with the latest technologies and techniques, which can often be accomplished through on-the-job training, workshops, and seminars.

In addition to formal education and training, Field Service Satellite Technicians need to have strong problem-solving skills, attention to detail, and the ability to work in various weather conditions and heights.

 

Field Service Satellite Technician Salary Expectations

A Field Service Satellite Technician earns an average salary of $52,271 (USD) per year.

However, the actual earnings can be different based on factors such as experience, certifications, the employing organization, and the geographical location.

 

Field Service Satellite Technician Job Description FAQs

What skills does a Field Service Satellite Technician need?

A Field Service Satellite Technician should have excellent technical abilities to install, maintain, and repair satellite systems.

They should be skilled in problem-solving to diagnose issues and implement appropriate solutions.

As they interact with clients, they should possess strong communication skills to explain complex technical information in an understandable way.

Manual dexterity and physical fitness are also essential as the job often involves manual labor and climbing on roofs or ladders.

 

Do Field Service Satellite Technicians need a degree?

While a degree isn’t mandatory, many employers prefer candidates with an associate’s degree or a certificate in electronics, telecommunications, or a related field.

However, many technicians gain their skills through on-the-job training or apprenticeships.

Certification, such as the Electronics Technicians Association, International (ETA) certification, can also be advantageous.

 

What should you look for in a Field Service Satellite Technician resume?

Look for a strong technical background with experience in satellite or telecommunications systems.

Experience in customer service can also be beneficial.

Certifications in electronics or related fields show a commitment to the profession.

Be sure to check for a valid driver’s license as travel is often a significant part of the job.

 

What qualities make a good Field Service Satellite Technician?

A good Field Service Satellite Technician is detail-oriented and has a strong understanding of satellite systems and related technology.

They are excellent problem-solvers, able to diagnose and fix issues efficiently.

They should be comfortable working independently and in different locations, often outdoors and at heights.

Excellent customer service skills are also vital, as they’ll often interact directly with customers.

 

What are the typical working conditions for a Field Service Satellite Technician?

A Field Service Satellite Technician often works outdoors, regardless of the weather, and at heights.

The job can be physically demanding, involving lifting heavy equipment and climbing ladders or poles.

They often travel extensively, which may include irregular hours and overtime.

Some technicians may also be on call to handle emergencies.

 

Conclusion

And there we have it.

Today, we’ve journeyed into the core of what being a field service satellite technician truly encompasses.

Surprised?

It’s not just about installing and maintaining satellite systems.

It’s about pioneering the future of communication, one satellite at a time.

Armed with our detailed field service satellite technician job description template and real-world examples, you’re ready to take the leap.

But why halt your journey here?

Explore further with our job description generator. It’s your essential tool for creating flawless job listings or refining your resume to perfection.

Remember:

Every satellite installation is a part of a larger network.

Let’s connect that future. Together.

How to Become a Field Service Satellite Technician (Complete Guide)

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