Freight Coordinator Job Description [Updated for 2025]

In the fast-paced world of logistics, the role of freight coordinators has become increasingly critical.

As global trade expands and supply chains become more complex, the demand for skilled professionals who can efficiently manage and coordinate freight operations grows.

But what exactly does a freight coordinator do?

Whether you are:

• A job seeker aiming to understand the core responsibilities of this role,
• A hiring manager outlining the ideal profile,
• Or simply curious about the intricacies of freight coordination,

You’ve come to the right place.

Today, we present a versatile freight coordinator job description template, designed for straightforward posting on job boards or career sites.

Let’s delve into it right away.

Freight Coordinator Duties and Responsibilities

Freight Coordinators are crucial in the logistics and supply chain sector, ensuring the smooth and efficient transportation of goods.

They need to coordinate and oversee a variety of shipping and receiving tasks, and often need to deal directly with clients and shipping agents.

The Freight Coordinator’s duties and responsibilities include:

• Planning and coordinating freight deliveries and pick-ups
• Tracking shipments and updating status of goods
• Communicating with clients, shipping agents and freight carriers
• Ensuring compliance with shipping regulations and handling any customs-related issues
• Resolving any freight delivery issues such as delays or mishandlings
• Preparing and managing documentation related to freight transport including shipping labels, bills of lading, and transport manifests
• Ensuring accurate freight charges and billing
• Coordinating with warehouse staff to ensure proper storage and handling of goods
• Developing strategies to improve service levels, increase operational efficiency, and reduce costs

 

Freight Coordinator Job Description Template

Job Brief

We are seeking a detail-oriented and organized Freight Coordinator to manage our shipping and receiving operations.

The Freight Coordinator will be responsible for scheduling truck deliveries and pick ups, coordinating with vendors and suppliers, ensuring all paperwork is complete and accurate, and monitoring inventory levels.

Our ideal candidate has a thorough understanding of supply chain management and experience in freight and logistics.

The role requires excellent communication, problem-solving skills and the ability to perform under pressure.

 

Responsibilities

• Coordinate and monitor supply chain operations
• Ensure premises, assets and communication ways are used effectively
• Utilize logistics IT to optimize procedures
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Communicate with suppliers, retailers and customers to achieve profitable deals and mutual satisfaction
• Prepare accurate reports for upper management
• Plan and track the shipment of final products according to customer requirements
• Communicate and negotiate with suppliers, manufacturers, retailers and consumers

 

Qualifications

• Proven experience as a Freight Coordinator
• Experience in customer service
• Ability to work with little supervision and track multiple processes
• Outstanding organizational and coordination abilities
• Excellent communication and interpersonal skills
• Knowledge of laws, regulations and ISO requirements
• Computer-savvy with a working knowledge of logistics software (ERP)
• High school diploma or equivalent; BSc/BA in business administration, supply chain management or relevant field will be considered a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Freight Coordinator
• Work Environment: Office setting with occasional field visit. Some travel may be required for vendor or client meetings.
• Reporting Structure: Reports to the Logistics Manager or Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Freight Coordinator Do?

Freight Coordinators play a crucial role in the logistics industry, often working for shipping, transportation, or warehousing companies.

Their primary responsibility is to coordinate and oversee the shipment of goods.

This involves scheduling pickups and deliveries, tracking the movement of goods, and ensuring that all shipments are correctly documented and comply with customs regulations.

They work closely with other logistics personnel, clients, and freight carriers to plan and execute transportation strategies.

This includes selecting the most cost-effective and efficient means of transporting goods, whether by sea, air, rail, or road.

Freight Coordinators also liaise with clients to provide updates on shipment statuses and address any concerns or issues that arise.

They have to manage any delays or problems in the shipping process swiftly to minimize disruption and maintain client satisfaction.

They often use logistics software to track shipments, organize schedules, and manage documentation.

They are also responsible for ensuring the accuracy of freight bills and auditing shipping invoices to verify charges.

Moreover, Freight Coordinators must adhere to safety procedures and regulations, ensuring that all shipments are properly packaged, labeled, and handled to prevent damage or loss.

 

Freight Coordinator Qualifications and Skills

A competent Freight Coordinator requires various skills and qualifications that will help in the smooth facilitation of cargo movement, such as:

• Excellent organizational skills to manage and coordinate all aspects of the freight process, including documentation, scheduling, and tracking.
• Strong knowledge of freight operations and international shipping regulations to ensure cargo is shipped and received in compliance with laws and regulations.
• Exceptional interpersonal skills to communicate effectively with clients, team members, and shipping companies, and to build strong relationships with key stakeholders.
• Problem-solving skills to promptly address any issues that may occur during shipping, such as delayed shipments, damaged goods, or incorrect documentation.
• Numerical competence to calculate freight rates, prepare invoices, and manage budgets.
• Proficient use of logistics software and systems for tracking shipments, inventory management, and communicating with other parties involved in the freight process.
• Ability to work under pressure and meet deadlines, ensuring that all freight is dispatched and delivered on time.
• Attention to detail in order to avoid costly mistakes, such as incorrect shipping labels or documentation errors.

 

Freight Coordinator Experience Requirements

Freight Coordinators are typically expected to have 1 to 2 years of experience in a logistics or supply chain role.

This might include working in a warehouse, on a loading dock, or in a shipping and receiving department.

They may also gain experience through internships or part-time roles in logistics or transportation companies.

Some candidates may acquire their initial experience through an educational program, such as a certificate or associate degree in logistics or supply chain management.

Individuals with more than 3 years of experience often have worked in roles such as Logistics Coordinator, Warehouse Supervisor, or Shipping Clerk, where they have developed their knowledge of freight operations and transportation regulations.

Those with more than 5 years of experience in the field may have additional responsibilities such as managing teams, optimizing logistics processes, negotiating with carriers, and may be considered for more senior roles such as Freight Manager or Logistics Manager.

In addition to work experience, Freight Coordinators should have strong organizational skills, the ability to multitask, and knowledge of relevant software and technology used in the freight and shipping industry.

 

Freight Coordinator Education and Training Requirements

Freight Coordinators typically have a high school diploma or equivalent education.

However, many employers prefer candidates with a bachelor’s degree in business administration, logistics, or a related field.

They need to have a solid understanding of various shipping methods, packaging techniques, and inventory management.

Some practical experience in the shipping industry, either in an internship or entry-level position, is often a requirement.

Strong skills in coordination, communication, and customer service are also essential.

Proficiency in using logistics software systems and tools, such as Transportation Management Systems (TMS) or Freight Management Systems (FMS), is also vital.

Certification programs, such as Certified in Logistics, Transportation, and Distribution (CLTD) by APICS or Certified Transportation Broker (CTB) by Transportation Intermediaries Association (TIA), can give candidates an edge.

Although not required, many Freight Coordinators pursue advanced courses or attend industry-related seminars to keep abreast of the latest logistics and freight forwarding trends and regulations.

Having a bachelor’s degree and/or certification may also indicate a candidate’s commitment to the field and readiness to take on greater responsibilities.

 

Freight Coordinator Salary Expectations

A Freight Coordinator earns an average salary of $42,063 (USD) per year.

The salary may vary depending on experience, geographical location, the size and type of the freight company, and the complexity and volume of the freight operations.

 

Freight Coordinator Job Description FAQs

What skills does a Freight Coordinator need?

A Freight Coordinator should possess strong organizational and logistical skills.

They need to be detail-oriented to manage and track cargo accurately.

Good communication skills are important as they’ll be dealing with various stakeholders, including shippers, receivers, and transport companies.

Time-management and problem-solving skills are also key to handle any shipping issues or delays effectively.

 

Do Freight Coordinators need a degree?

A degree is not always necessary for a Freight Coordinator position, but some companies prefer candidates with a degree in business, logistics, supply chain management, or a related field.

However, hands-on experience in freight coordination, shipping, or logistics can also be valuable.

 

What should you look for in a Freight Coordinator resume?

When reviewing a Freight Coordinator’s resume, look for experience in logistics or shipping.

Familiarity with freight-related software or tracking systems is also a plus.

It’s important to note any certifications related to logistics or supply chain management.

Evidence of strong organizational, problem-solving, and communication skills should also be present.

 

What qualities make a good Freight Coordinator?

A good Freight Coordinator is highly organized and able to manage multiple shipments simultaneously.

They’re problem solvers, able to react quickly and effectively to any issues that may arise.

They also have strong communication skills, as they’ll need to coordinate between several different parties to ensure shipments arrive on time.

In addition, they’re detail-oriented, ensuring all shipping information is accurate and up-to-date.

 

Is it difficult to hire a Freight Coordinator?

Finding a qualified Freight Coordinator can be challenging, as it requires a unique blend of skills, including logistics expertise, strong organization, problem-solving abilities, and excellent communication skills.

Offering competitive salaries, opportunities for growth, and a positive work environment can attract top candidates.

 

Conclusion

So, there you have it.

Today, we’ve unraveled the intricate tapestry of what it really means to be a Freight Coordinator.

And guess what?

It’s not just about managing goods and shipments.

It’s about orchestrating the flow of commerce, one shipment at a time.

With our reliable Freight Coordinator job description template and real-world examples, you’re fully equipped to make your next step.

But why stop there?

Delve further with our job description generator. It’s your ladder to creating meticulous job listings or refining your resume to the finest detail.

Remember:

Every shipment is a link in the global supply chain.

Let’s navigate this journey. Together.

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