Furniture Sales Consultant Job Description [Updated for 2025]

In the world of interior design, the role of furniture sales consultants has never been more essential.

As tastes evolve and trends emerge, the demand for knowledgeable professionals who can guide, inspire, and facilitate our furniture choices grows stronger.

But let’s dissect the role: What’s truly expected from a furniture sales consultant?

Whether you are:

• A job seeker trying to understand the intricacies of this role,
• A hiring manager defining the perfect candidate,
• Or simply curious about the world of furniture sales,

You’ve come to the right place.

Today, we present a customizable furniture sales consultant job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Furniture Sales Consultant Duties and Responsibilities

Furniture Sales Consultants assist customers in making furniture purchase decisions by understanding their needs, showcasing appropriate items, and offering insightful advice.

They are experts in furniture features, trends, and styles, and are also proficient in the principles of interior design.

Their typical duties and responsibilities include:

• Assess the needs and preferences of the customer
• Present various furniture options that align with customer’s style, space, and budget
• Explain the features, benefits, and differences of various pieces of furniture
• Offer advice on color, material selection, and room layout to meet customer’s interior design preferences
• Arrange furniture displays in the showroom to attract customers’ attention
• Process customer orders and arrange delivery, installation, or pick-up
• Handle customer complaints or concerns and provide appropriate solutions
• Build a rapport with customers for future sales and referrals
• Stay updated on the latest trends in furniture design and materials
• Maintain a clean and organized sales floor

 

Furniture Sales Consultant Job Description Template

Job Brief

We are seeking an enthusiastic Furniture Sales Consultant to join our team.

The role involves assisting customers in the selection and purchase of furniture and decor items, providing product knowledge, and creating an exceptional shopping experience.

The ideal candidate should have a passion for home design, excellent communication skills and a customer-focused approach.

 

Responsibilities

• Guide customers through the furniture selection and purchase process
• Provide information about furniture specifications, manufacturing processes, and care and maintenance
• Understand and effectively communicate style trends and the aesthetic of different furniture pieces
• Develop and maintain long-term customer relationships
• Assist in maintaining the showroom’s appearance, including setting up displays and promotional materials
• Resolve customer complaints in a professional manner
• Work closely with the sales team to meet sales targets
• Process sales transactions and handle customer payments

 

Qualifications

• Previous experience in sales, preferably in a furniture retail setting
• Knowledge of furniture products and design trends
• Strong interpersonal and communication skills
• Ability to work well in a team environment
• Excellent customer service skills
• Ability to work flexible hours, including weekends and holidays
• High school diploma or equivalent

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Employee discount

 

Additional Information

• Job Title: Furniture Sales Consultant
• Work Environment: Retail showroom. Weekend and holiday work is typically required in retail settings.
• Reporting Structure: Reports to the Store Manager or Sales Manager.
• Salary: Salary is often based on commission. Base pay plus commission may be available depending on store policy.
• Pay Range: $30,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time or Part-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Furniture Sales Consultant Do?

Furniture Sales Consultants are often employed by furniture stores, department stores, or businesses that offer furniture as part of their product line.

They may also work independently or for a furniture wholesaler.

Their primary role is to assist customers in selecting the right furniture pieces that fit their space, style, and budget.

They have a deep knowledge of various furniture styles, materials, and manufacturers, which they use to guide customers in making informed choices.

Furniture Sales Consultants communicate with customers to understand their needs and preferences.

They then recommend suitable furniture options, explaining the features, benefits, and costs of each item.

They also handle customer inquiries and complaints, ensuring a high level of customer satisfaction.

They may be involved in arranging delivery of the purchased furniture and coordinating with other teams for installation, if required.

In addition to sales, they may also be responsible for maintaining the showroom, arranging furniture displays, and ensuring that all items are correctly priced and labeled.

Furniture Sales Consultants are expected to stay updated on the latest furniture trends and products, and they often work towards sales targets.

In some roles, they may also be tasked with generating new business by reaching out to potential customers or through marketing activities.

 

Furniture Sales Consultant Qualifications and Skills

A proficient Furniture Sales Consultant should have the skills and qualifications that align with the role requirements, such as:

• Strong knowledge of different furniture styles, materials, and manufacturing processes to provide accurate information and recommendations to customers.
• Excellent communication skills to understand customer needs and convey product information effectively.
• Impressive interpersonal skills to build relationships with customers, fostering trust and loyalty.
• High-level of customer service skills to ensure a positive shopping experience and resolve any customer complaints professionally.
• Good negotiation skills to close sales while maintaining profitability.
• Comfortable with technology to use point-of-sale systems, manage inventory, and stay updated on current furniture trends.
• Physical stamina to stand for extended periods and assist with furniture demonstrations or rearrangements.
• Attention to detail to ensure accuracy in order processing, delivery scheduling, and maintaining store appearance.

 

Furniture Sales Consultant Experience Requirements

Furniture Sales Consultants typically start their career with a high school diploma and on-the-job training in customer service or retail sales.

Some employers might prefer candidates with an associate’s or bachelor’s degree in marketing, business, or related fields.

Entry-level candidates may have at least 1 to 2 years of experience in a sales role, ideally in a retail environment.

They may have gained their experience through part-time jobs, internships, or in positions like Customer Service Representative or Retail Sales Associate.

Candidates with more than 3 years of experience usually have developed a solid foundation in sales techniques and customer service.

They often have hands-on experience in a furniture showroom, understanding the different types of furniture styles and materials, and may have experience in visual merchandising.

Those with over 5 years of experience in the field may have additional skills, such as inventory management, team coordination, or even store management.

They might be ready for a leadership role in sales or may have the necessary experience to provide training and supervision to new sales consultants.

 

Furniture Sales Consultant Education and Training Requirements

Furniture Sales Consultants typically require a high school diploma or equivalent education.

Post-secondary education is not necessarily required but a degree or courses in marketing, business, or a related field can be advantageous.

In addition to education, furniture sales consultants need to have a comprehensive knowledge about different types of furniture, their materials, durability, and care.

This could be gained through on-the-job training or through courses offered by furniture manufacturers and trade associations.

Excellent customer service skills are a must in this role.

These can be developed through previous retail or sales experience, or through customer service training programs.

Some employers may prefer candidates with a certification in sales or customer service, which can be obtained through various professional organizations.

Continuing education is also important in this role, as trends in furniture design and materials constantly change.

Therefore, ongoing learning and staying up-to-date with the latest trends and products in the furniture industry is crucial for success.

 

Furniture Sales Consultant Salary Expectations

The average wage for a Furniture Sales Consultant is $14.42 (USD) per hour.

However, the actual income can fluctuate based on factors such as years of experience in the field, geographic location, and the size and reputation of the employing company.

 

Furniture Sales Consultant Job Description FAQs

What skills does a Furniture Sales Consultant need?

Furniture Sales Consultants need excellent communication and customer service skills to understand and cater to their clients’ needs.

They should have a good eye for design and an understanding of space planning.

They should also have strong sales skills to persuade customers and close deals.

Knowledge of different types of furniture materials and designs is also crucial.

 

Do Furniture Sales Consultants need a degree?

While there are no specific educational requirements, a degree in interior design, business, marketing, or a related field can be beneficial.

Moreover, a background or certification in interior design can provide a competitive edge.

Most importantly, Furniture Sales Consultants need to have a good understanding of sales principles and customer service practices.

 

What should you look for in a Furniture Sales Consultant resume?

A Furniture Sales Consultant resume should highlight the candidate’s experience in sales, particularly in furniture or related industries.

Look for evidence of strong sales performance, customer service skills, and knowledge of furniture products.

Familiarity with design software and point-of-sale systems can also be an advantage.

 

What qualities make a good Furniture Sales Consultant?

A good Furniture Sales Consultant should have excellent interpersonal skills, as they interact with customers and help them make purchasing decisions.

They should also be patient, persuasive, and able to handle rejection.

Strong attention to detail is important, as they need to understand and explain the features of various furniture pieces.

Lastly, they should be passionate about interior design and furniture.

 

Is it difficult to hire Furniture Sales Consultants?

The difficulty of hiring Furniture Sales Consultants largely depends on the specific requirements of the position and the local job market.

While there may be many individuals with sales experience, finding candidates with a strong understanding of furniture and design principles might be more challenging.

Offering competitive compensation, opportunities for career growth, and an enjoyable work environment can help attract qualified candidates.

 

Conclusion

And there we have it.

Today, we’ve uncovered the true essence of being a furniture sales consultant.

Surprised?

It’s not just about selling furniture.

It’s about shaping the heart of homes, one piece of furniture at a time.

Armed with our comprehensive furniture sales consultant job description template and real-world examples, you’re ready to take the next step.

But why not go further?

Explore more with our job description generator. It’s your ultimate tool for crafting precise job listings or fine-tuning your resume to perfection.

Remember:

Every piece of furniture is part of a bigger, cozier picture.

Let’s shape that comfort. Together.

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