Ground Support Equipment Manager Job Description [Updated for 2025]

In the aviation industry, the role of the Ground Support Equipment Manager has never been more crucial.
As technology and machinery evolve, the demand for skilled individuals who can maintain, manage, and ensure the efficiency of our ground support systems increases.
But let’s delve deeper: What’s truly expected from a Ground Support Equipment Manager?
Whether you are:
- A job seeker trying to understand the core of this role,
- A hiring manager outlining the ideal candidate,
- Or simply fascinated by the mechanics of ground support operations,
You’re in the right place.
Today, we present a customizable Ground Support Equipment Manager job description template, crafted for easy posting on job boards or career sites.
Let’s get started.
Ground Support Equipment Manager Duties and Responsibilities
A Ground Support Equipment Manager is responsible for overseeing the various equipment and vehicles that service aircraft between flights.
Their duties involve handling maintenance, repairs, inspection, and operation of ground support equipment.
Here are their main duties and responsibilities:
- Managing the day-to-day operation of the ground support equipment department
- Overseeing the maintenance, repair, and inspection of all ground support equipment to ensure they meet the required standards
- Conducting regular inspections of equipment to guarantee optimal operation and compliance with safety regulations
- Coordinating and supervising ground support staff, providing training as necessary
- Implementing preventative maintenance programs to minimize downtime and maintain operational efficiency
- Ensuring adequate supply of parts and materials for equipment repair and maintenance
- Maintaining records of all ground support equipment, including their maintenance history, repairs, and inspections
- Establishing, documenting, and enforcing ground support equipment operational procedures
- Coordinating with other departments or teams to ensure seamless ground operations
- Monitoring and controlling the budget of the ground support equipment department
- Staying informed about the latest trends and advancements in ground support equipment
Ground Support Equipment Manager Job Description Template
Job Brief
We are looking for a meticulous and experienced Ground Support Equipment Manager to oversee, maintain, and manage our ground support equipment operations.
In this role, you will be responsible for ensuring that all ground support equipment is in excellent working condition, managing maintenance schedules, coordinating with suppliers and vendors, and overseeing repair tasks.
Our ideal candidate has a strong understanding of aviation ground support equipment, excellent managerial abilities, and a commitment to safety standards.
Responsibilities
- Oversee daily operations of ground support equipment and maintenance teams.
- Develop and implement maintenance schedules for all ground support equipment.
- Coordinate with suppliers and vendors for equipment procurement and maintenance.
- Ensure compliance with safety standards and regulations.
- Maintain detailed records of equipment maintenance and repairs.
- Manage and lead a team of ground support equipment personnel.
- Conduct regular equipment inspections and audits.
- Identify training needs and arrange for staff training.
- Develop strategies for improving operational efficiency.
Qualifications
- Proven experience as a Ground Support Equipment Manager or similar role.
- Knowledge of ground support equipment operations and maintenance.
- Excellent understanding of safety regulations and procedures.
- Strong managerial and leadership abilities.
- Ability to troubleshoot and resolve equipment malfunctions.
- Excellent organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Bachelor’s degree in a relevant field.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Ground Support Equipment Manager
- Work Environment: The role requires work in an airport setting. It may involve working in varying weather conditions and necessitate irregular work hours.
- Reporting Structure: Reports to the Ground Operations Manager.
- Salary: Salary is based on candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $90,000 minimum to $150,000 maximum
- Location: [City, State] (specify the location)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Ground Support Equipment Manager Do?
Ground Support Equipment Managers are typically employed in the aviation industry, at airports or aircraft manufacturing companies.
They are responsible for the management of all ground support equipment (GSE) used to service aircraft between flights.
Their main duty is to ensure that all GSE, including tow tractors, aircraft tugs, cargo loaders, belt loaders, ground power units, and air start units, are regularly maintained and in good working condition.
They develop and implement maintenance programs to maximize the efficiency and life span of the equipment.
Ground Support Equipment Managers also manage the inventory of parts and supplies necessary for GSE maintenance and repairs.
They liaise with suppliers and vendors to ensure timely delivery of required parts.
They are also responsible for ensuring that all safety regulations and procedures are followed when using the equipment.
They provide training to ground crew on the proper operation of the equipment and conduct regular safety inspections.
Their role involves coordinating with different airport departments to ensure smooth operations and minimal disruption to aircraft schedules due to GSE-related issues.
In the event of equipment breakdown, they are responsible for arranging quick repairs or replacements to avoid flight delays.
In addition, Ground Support Equipment Managers keep track of the latest advancements in GSE technology and make recommendations for equipment upgrades when necessary.
They also manage the budget for equipment purchases, maintenance, and repairs.
Ground Support Equipment Manager Qualifications and Skills
Ground Support Equipment Managers require a blend of technical knowledge, managerial skills, and industry experience to oversee equipment used to service aircraft on the ground.
These may include:
- Technical understanding of ground support equipment, systems, and operations to ensure functionality and efficiency
- Strong leadership and management skills to oversee the maintenance team, ensure their productivity and coordinate operations
- Exceptional problem-solving skills to troubleshoot issues and unexpected breakdowns, minimizing downtime and ensuring quick resolution
- Knowledge of safety procedures and regulations within the aviation industry, ensuring all operations comply with established guidelines
- Excellent communication skills to liaise with various stakeholders, from ground crew to upper management and vendors
- Ability to work under pressure, managing multiple tasks and ensuring all equipment is operational and ready as needed
- Experience with inventory management, ensuring availability of necessary parts and equipment
- Attention to detail to ensure all equipment and systems are maintained to the highest standards and comply with regulatory requirements
Ground Support Equipment Manager Experience Requirements
Ground Support Equipment Managers typically have a minimum of 3 to 5 years of experience in the aviation industry.
This experience can be gained from various roles such as Ground Support Technician, Aircraft Maintenance Technician, or other related roles.
Candidates for this position should also have relevant experience in managing teams or working in a supervisory role.
This helps in developing key leadership skills which are crucial for managing ground support operations.
In addition to this, hands-on experience with various ground support equipment such as tugs, belt loaders, deicing vehicles, and other specialized equipment is also highly desirable.
Familiarity with aviation safety regulations and procedures is also an essential part of the experience requirements.
Those with more than 7 to 10 years of experience in the field may have advanced knowledge of ground support operations and equipment maintenance.
This could potentially qualify them for senior management or directorial roles in the ground support department.
Continued professional development and training, such as equipment operation certifications, safety training, and management courses can also supplement the experience and increase the chances of promotion within this role.
Ground Support Equipment Manager Education and Training Requirements
Ground Support Equipment Managers typically need a high school diploma or equivalent as a basic requirement, although some employers may prefer candidates with an associate’s or bachelor’s degree in fields such as aviation management, logistics, or a related field.
In-depth knowledge of ground support equipment operations, maintenance and repair is crucial for this role.
This knowledge can be acquired through a combination of formal education, on-the-job training, or experience working in ground support roles.
They also need to have knowledge of health and safety regulations, as well as FAA regulations related to ground operations.
These regulations can be learned through specific training courses and certifications.
Furthermore, Ground Support Equipment Managers should have a solid background in personnel management and team leadership, as they are often responsible for coordinating and overseeing a team of ground support staff.
Leadership and management skills can be acquired through practical experience or formal education in business management.
Proficiency in computer software programs, such as Microsoft Office Suite, is also often required, as these tools are often used to manage schedules, track equipment maintenance, and compile reports.
Some Ground Support Equipment Managers may pursue further certification, such as the Certified Manager (CM) credential offered by the Institute of Certified Professional Managers, to demonstrate a higher level of competency and commitment to the role.
Finally, due to the safety-critical nature of the role, some employers may require Ground Support Equipment Managers to undergo a background check and drug screening.
Ground Support Equipment Manager Salary Expectations
A Ground Support Equipment Manager can expect to earn an average salary of $75,000 (USD) per year.
The actual earnings may fluctuate depending on factors such as industry experience, geographical location, and the specific organization they work for.
Ground Support Equipment Manager Job Description FAQs
What skills does a Ground Support Equipment Manager need?
Ground Support Equipment Managers need excellent organizational and leadership skills to manage a team and ensure efficient operations.
They should have a deep understanding of the principles of equipment maintenance and repair, with strong technical skills to understand and troubleshoot equipment problems.
Attention to detail is critical for safety compliance, while communication skills are essential for coordinating with team members, airlines, and other stakeholders.
Do Ground Support Equipment Managers need a degree?
Typically, Ground Support Equipment Managers should have a degree in aviation management, mechanical engineering, or a related field.
However, extensive experience in the field of aviation ground support, particularly in equipment maintenance and operations, can sometimes substitute for formal education.
Additionally, they need to be familiar with safety and regulatory standards in the aviation industry.
What should you look for in a Ground Support Equipment Manager’s resume?
On a resume, look for a combination of formal education in a relevant field and practical experience with ground support equipment.
A good candidate should have experience managing teams, ensuring safety compliance, and coordinating with airlines and other service providers.
Certifications in equipment maintenance, safety, or aviation management can be a significant plus.
What qualities make a good Ground Support Equipment Manager?
A good Ground Support Equipment Manager is a strong leader who can manage a team effectively.
They should be meticulous and safety-oriented, ensuring all equipment meets regulatory standards and is well-maintained.
Good problem-solving skills are crucial for troubleshooting equipment issues.
Additionally, they should have the ability to communicate clearly and work well under pressure, given the fast-paced nature of the aviation environment.
Is it challenging to hire Ground Support Equipment Managers?
It can be challenging to hire Ground Support Equipment Managers due to the specific skills and experience required for the role.
It’s essential to find a candidate who not only has the technical knowledge but also the management skills to lead a team and maintain high safety standards.
Therefore, a comprehensive recruitment process, including in-depth interviews and reference checks, is crucial when hiring for this role.
Conclusion
And there you have it.
We’ve just unpacked the realities of being a Ground Support Equipment Manager.
Surprised?
It’s not just about coordinating equipment.
It’s about orchestrating the symphony of ground operations, one piece of equipment at a time.
With our comprehensive Ground Support Equipment Manager job description template and authentic examples, you’re ready to take the next step.
But why stop there?
Delve deeper with our job description generator. It’s your stepping stone to impeccably tailored job listings or honing your resume to perfection.
Remember:
Every piece of equipment is part of the bigger operational picture.
Let’s orchestrate that future. Together.
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