Health Services Coordinator Job Description [Updated for 2025]

In an era of ever-increasing focus on health and wellness, the role of a Health Services Coordinator is more crucial than ever.

As healthcare advancements continue to evolve, the demand for skilled professionals adept in managing, coordinating, and improving our health services systems is on the rise.

But let’s dig deeper: What are the actual expectations of a Health Services Coordinator?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager attempting to outline the perfect candidate,
• Or simply curious about the intricacies of health services coordination,

You’ve come to the right place.

Today, we present a customizable Health Services Coordinator job description template, crafted for easy posting on job boards or career sites.

Let’s dive right in.

Health Services Coordinator Duties and Responsibilities

Health Services Coordinators work within healthcare facilities to ensure smooth operations and high-quality patient care.

They coordinate the provision of a range of health services while ensuring compliance with legal, regulatory, and clinical standards and protocols.

Their key duties and responsibilities include:

• Coordinating and overseeing health services within a healthcare facility
• Ensuring that all services are delivered in accordance with established standards and regulations
• Collaborating with healthcare professionals to develop and implement patient care plans
• Providing administrative support such as scheduling appointments, processing patient admissions, and managing patient records
• Organizing and facilitating communication between patients, their families, and healthcare providers
• Assessing patient needs and ensuring they receive appropriate services
• Monitoring the quality of care provided and implementing improvements when necessary
• Training and supervising staff to ensure adherence to quality standards
• Maintaining and updating knowledge of healthcare regulations and best practices
• Ensuring compliance with health and safety regulations, including infection control procedures

 

Health Services Coordinator Job Description Template

Job Brief

We are in search of a dedicated Health Services Coordinator to manage and implement health services plans.

As a Health Services Coordinator, your responsibilities include developing and coordinating health service programs, managing healthcare staff, and ensuring compliance with healthcare laws and regulations.

Our ideal candidate has a deep understanding of the healthcare system, possesses excellent organizational skills, and demonstrates a passion for improving patient care.

 

Responsibilities

• Design and implement health service programs
• Coordinate with healthcare staff to ensure optimal patient care
• Manage patient scheduling, billing, and insurance verification
• Ensure compliance with healthcare laws and regulations
• Handle patient concerns and inquiries
• Oversee staff training and performance evaluations
• Prepare and present reports on health service activities
• Collaborate with healthcare professionals and stakeholders
• Monitor budgets and ensure cost-effectiveness

 

Qualifications

• Proven work experience as a Health Services Coordinator or similar role
• Knowledge of healthcare laws and medical terminologies
• Strong leadership and organizational skills
• Proficiency in MS Office and healthcare management systems
• Excellent communication and interpersonal skills
• BSc degree in Healthcare Administration, Business Administration or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Health Services Coordinator
• Work Environment: Office setting in a healthcare facility. Some travel may be required for meetings or inspections.
• Reporting Structure: Reports to the Health Services Director or Healthcare Administrator.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $55,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Health Services Coordinator Do?

Health Services Coordinators work in various healthcare settings, such as hospitals, clinics, nursing homes, and even insurance companies.

Their primary role is to ensure efficient and effective delivery of health services to patients.

They are responsible for coordinating different aspects of healthcare, such as medical services, nursing, therapy, and medical records.

They often serve as the point of contact between patients and healthcare providers.

They work closely with doctors, nurses, and other healthcare professionals to ensure that patients receive the right care at the right time.

Health Services Coordinators are also responsible for managing patient schedules, organizing medical records, and ensuring compliance with healthcare regulations and standards.

In some settings, they may also be involved in health promotion activities, patient education, and community outreach.

Their job requires excellent communication and organizational skills, as they often have to handle multiple tasks and coordinate with various departments simultaneously.

Finally, Health Services Coordinators also play a crucial role in problem-solving.

They address patient concerns, resolve administrative issues, and work towards improving patient satisfaction.

 

Health Services Coordinator Qualifications and Skills

A qualified Health Services Coordinator should possess a combination of relevant clinical knowledge, administrative skills, and interpersonal abilities, such as:

• Understanding of healthcare systems, procedures, and protocols to ensure efficient coordination of health services
• Strong administrative skills to manage patient records, schedule appointments, and coordinate healthcare services effectively
• Exceptional communication skills to liaise between patients, healthcare professionals, and insurance providers
• Problem-solving abilities to address issues that might arise in the coordination of health services
• Empathy and strong interpersonal skills to interact with patients and their families in a sensitive and supportive manner
• Attention to detail to ensure accurate record-keeping and adherence to healthcare regulations
• Ability to work in a fast-paced environment and manage multiple tasks efficiently
• Knowledge of medical terminologies, health insurance policies and patient rights

 

Health Services Coordinator Experience Requirements

Entry-level Health Services Coordinators typically require a minimum of 1 to 2 years of experience in healthcare coordination or a related field, often gained through internships or part-time roles within healthcare organizations.

Experience can also be garnered in roles such as Nursing Assistant, Medical Office Assistant, or Health Services Assistant, where they gain substantial exposure to healthcare procedures, patient services, and administrative tasks.

Candidates with 3 to 5 years of experience are likely to have honed their skills in healthcare coordination, patient services, and medical management.

These professionals often have a deeper understanding of healthcare systems, medical billing and coding, and healthcare laws and regulations.

Those with more than 5 years of experience are typically proficient in managing healthcare services and may have leadership experience.

They might be ready for roles requiring strategic planning, management of healthcare staff, and coordination of complex healthcare services.

This could include positions such as Health Services Manager or Director of Health Services.

All Health Services Coordinators should have a strong foundation in medical terminology, health information systems, and patient care coordination.

Continuing education and specialization in areas like health informatics, healthcare management, or public health can also be beneficial for career progression.

 

Health Services Coordinator Education and Training Requirements

Health Services Coordinators typically require a bachelor’s degree in health administration, public health, nursing, or a related field.

They also need a solid understanding of healthcare systems, medical terminology, and health insurance policies.

Many employers prefer candidates with a master’s degree in health administration or a related discipline, which typically provides more comprehensive training in healthcare management and policy.

A license or certification, such as a Certified Medical Manager (CMM) or Certified Medical Practice Executive (CMPE), though not always required, can enhance career prospects.

Additionally, some positions may require Health Services Coordinators to have a few years of experience in a healthcare setting.

Furthermore, Health Services Coordinators must have strong organizational, communication, and leadership skills, as they often serve as a liaison between patients, healthcare providers, and insurance companies.

Continuing education is also important in this role, as it allows coordinators to stay up-to-date with the latest trends, regulations, and technologies in the healthcare industry.

 

Health Services Coordinator Salary Expectations

A Health Services Coordinator earns an average salary of $54,876 (USD) per year.

However, this salary can vary depending on the individual’s level of experience, their educational qualifications, the size and type of their employer, and the geographical location of their workplace.

 

Health Services Coordinator Job Description FAQs

What skills does a Health Services Coordinator need?

Health Services Coordinators need strong communication skills to interact effectively with healthcare professionals, patients, and their families.

They should also have excellent organizational skills, as they often oversee administrative tasks such as scheduling, patient intake, and record-keeping.

Other essential skills include problem-solving abilities, attention to detail, and knowledge of healthcare laws and regulations.

 

Do Health Services Coordinators need a degree?

Yes, most Health Services Coordinators need at least a bachelor’s degree in health administration, health management, nursing, public health, or a related field.

Some roles may require a master’s degree or professional experience in the healthcare sector.

Additionally, specific certifications might be required depending on the nature of the healthcare facility.

 

What should you look for in a Health Services Coordinator resume?

A strong Health Services Coordinator resume should show a solid background in healthcare along with administrative skills.

Look for experience in managing health services, coordinating patient care, knowledge of healthcare regulations, and technical skills such as electronic health record systems.

Any additional certifications or specialized training related to healthcare coordination can also be beneficial.

 

What qualities make a good Health Services Coordinator?

A good Health Services Coordinator is compassionate, understanding, and patient to handle sensitive health-related issues.

They are detail-oriented to ensure accurate record-keeping and compliance with healthcare laws and regulations.

They should also be good problem solvers, capable of handling scheduling conflicts, patient complaints, and other challenges that may arise.

 

What are the daily duties of a Health Services Coordinator?

On a typical day, a Health Services Coordinator might check and respond to messages from healthcare professionals and patients.

They might coordinate appointments, manage patient intake, and oversee patient records.

They will also liaise between patients and healthcare providers to ensure smooth service delivery.

They may also be involved in staff meetings, administrative tasks, and ensuring compliance with healthcare regulations.

 

Conclusion

And there you have it.

Today, we’ve unraveled the intricate tapestry that outlines the role of a Health Services Coordinator.

Guess what?

It’s not just about managing healthcare operations.

It’s about building healthier communities, one health service at a time.

With our essential Health Services Coordinator job description template and authentic examples, you’re ready to embark on this exciting journey.

But why limit yourself?

Dive deeper with our job description generator. It’s your key to crafting concise job listings or refining your resume to perfection.

Remember:

Every health service coordinated contributes to the larger healthcare landscape.

Let’s shape healthier futures. Together.

How to Become a Health Services Coordinator (Complete Guide)

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