Housing Specialist Job Description [Updated for 2025]

In today’s ever-evolving real estate industry, the role of housing specialists has become increasingly significant.
As housing needs continue to change and grow, so does the demand for skilled professionals capable of navigating, enhancing, and safeguarding our housing systems.
But let’s delve deeper: What’s truly expected from a housing specialist?
Whether you are:
- A job seeker trying to understand the core of this role,
- A hiring manager outlining the ideal candidate,
- Or simply interested in the dynamics of housing specialization,
You’re in the right place.
Today, we introduce a customizable housing specialist job description template, designed for effortless posting on job boards or career sites.
Let’s dive right into it.
Housing Specialist Duties and Responsibilities
Housing Specialists perform a range of tasks related to managing, allocating, and providing housing assistance to eligible individuals and families.
They work to ensure that affordable housing options are available to those who need them, often serving as liaisons between housing applicants, landlords, and housing authorities.
Housing Specialists are primarily responsible for managing housing programs and services, with daily duties and responsibilities including:
- Interviewing and screening potential housing applicants
- Evaluating client eligibility for housing assistance based on established guidelines
- Maintaining and updating client records and housing applications
- Conducting home inspections to ensure compliance with health and safety standards
- Providing assistance to clients in completing housing applications and understanding housing contracts
- Working with landlords to address client issues, concerns, and housing violations
- Developing and maintaining strong relationships with community agencies, landlords, and housing authorities
- Providing information and referrals to clients about additional community resources
- Keeping up-to-date with current housing laws, regulations, and trends
Housing Specialist Job Description Template
Job Brief
We are searching for a dedicated Housing Specialist to assist clients in securing affordable and suitable housing.
As a Housing Specialist, your responsibilities will include assessing client needs, developing individual housing plans, and coordinating with landlords and real estate agencies to find suitable housing options.
The ideal candidate is knowledgeable about local housing markets, subsidized housing programs, and fair housing laws.
Their ultimate goal will be to ensure that our clients secure housing that suits their needs and financial capabilities.
Responsibilities
- Assess the housing needs and financial capabilities of clients.
- Develop and implement individualized housing plans for clients.
- Coordinate with landlords, property managers, and real estate agents to secure suitable housing options.
- Assist clients in completing housing applications and understanding lease agreements.
- Connect clients with resources for home repairs, furniture, and other necessities.
- Stay informed about local housing markets and subsidized housing programs.
- Advocate for clients facing eviction or other housing issues.
- Ensure compliance with fair housing laws and regulations.
- Keep accurate records of client interactions and housing placements.
Qualifications
- Proven experience as a Housing Specialist or in a similar role.
- Knowledge of local housing markets, subsidized housing programs, and fair housing laws.
- Excellent communication and negotiation skills.
- Ability to empathize with and advocate for clients.
- Strong organizational and record-keeping skills.
- Ability to handle stressful situations with professionalism and patience.
- Bachelor’s degree in social work, human services, or a related field is preferred.
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Housing Specialist
- Work Environment: Office setting with occasional travel for client meetings and property viewings.
- Reporting Structure: Reports to the Housing Services Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $45,000 minimum to $60,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Housing Specialist Do?
Housing Specialists typically work for public housing authorities, nonprofit organizations, or real estate companies.
Their role is often associated with assisting individuals or families in finding suitable and affordable housing.
They are responsible for determining the eligibility of applicants based on their income and family size, and ensuring compliance with housing program requirements.
This involves interviewing applicants, verifying income and references, and performing necessary background checks.
Housing Specialists also negotiate rental agreements with landlords and ensure that the properties meet health and safety standards.
They conduct home inspections and coordinate necessary repairs or maintenance with property managers.
They often work closely with social workers, case managers and other related professionals to ensure the welfare of the clients.
In addition, Housing Specialists may also provide assistance with issues relating to tenancy rights and responsibilities, lease agreements, eviction notices, and housing subsidies.
They play a crucial role in promoting fair housing practices and policies, and are expected to stay updated with the latest housing laws and regulations.
Some Housing Specialists may also handle financial tasks such as processing housing assistance payments, managing budgets, or assisting with grant applications.
With a focus on customer service, they also address complaints and resolve disputes between tenants and landlords, often acting as the mediator in these situations.
Housing Specialist Qualifications and Skills
A proficient Housing Specialist should possess a range of skills and qualifications that align with the responsibilities of the role, such as:
- Knowledge and understanding of housing programs, regulations, procedures, and eligibility requirements.
- Strong interpersonal skills to work effectively with tenants, landlords, community organizations, and other stakeholders.
- Ability to assess and evaluate housing conditions and needs to recommend suitable solutions.
- Effective communication skills to clearly articulate housing policies, lease agreements, and other related information to clients.
- Problem-solving and decision-making abilities to address tenant issues and housing conflicts.
- Time management skills to manage multiple cases and tasks simultaneously, ensuring timely completion of all responsibilities.
- Excellent customer service skills to provide support, guidance, and advice to clients on housing matters.
- Computer proficiency to maintain and update client records, generate reports and navigate housing database systems.
Housing Specialist Experience Requirements
Entry-level Housing Specialists typically have 1 to 2 years of experience, often through an internship or part-time role in public housing, housing counseling, or real estate.
This experience could also be gained through roles such as Housing Assistant, Case Manager, or Property Management Assistant.
Candidates with more than 3 years of experience often gain their knowledge and skills in entry-level Housing Specialist roles or related positions.
They are expected to have a firm understanding of housing regulations, programs, and policies, as well as experience working with diverse populations and handling administrative tasks.
Housing Specialists with more than 5 years of experience typically have some leadership or supervisory experience in their background.
They may have managed a team or led housing projects and could be prepared for a managerial or department head position within public housing or social service organizations.
They are likely to have extensive knowledge of housing laws, rental assistance programs, and have developed strong relationships with local landlords and housing authorities.
Housing Specialist Education and Training Requirements
Housing Specialists typically require a bachelor’s degree in social work, urban studies, public administration or another related field.
They require a fundamental understanding of federal housing programs, regulations, and laws, as well as knowledge in the areas of public housing, real estate, and social service delivery systems.
Some positions, especially those focused on policy or planning, may require Housing Specialists with a master’s degree in urban planning or a related discipline.
Certifications like the Housing Choice Voucher Program (HCVP) and Public Housing Management (PHM) can be beneficial for those pursuing a career as a Housing Specialist.
These certifications can be obtained through institutions like the National Association of Housing and Redevelopment Officials (NAHRO).
Continuing education is also important in this field as housing laws and regulations often change.
Therefore, Housing Specialists often engage in ongoing professional development and training opportunities.
Having a master’s degree and/or certification may indicate a candidate’s commitment to the field and their dedication to continuous learning.
Housing Specialist Salary Expectations
A Housing Specialist earns an average salary of $40,000 (USD) per year.
The actual earnings can differ based on factors such as experience, level of education, the geographical location, and the organization one is employed by.
Housing Specialist Job Description FAQs
What skills does a housing specialist need?
Housing specialists should have excellent interpersonal skills to liaise effectively with various stakeholders including tenants, landlords, and community organizations.
They should be well-versed in local housing regulations and laws, and have strong problem-solving abilities to handle potential housing issues.
Good organizational skills and attention to detail are also important, in order to manage multiple cases and paperwork at once.
Do housing specialists need a degree?
While a degree may not always be necessary, many employers prefer candidates with a bachelor’s degree in a related field such as social work, public administration, or business.
However, prior experience in housing programs or rental assistance, and knowledge of housing laws can often substitute for formal education in some situations.
What should you look for in a housing specialist resume?
Look for evidence of experience with public housing programs or related social services.
Familiarity with housing laws and regulations, particularly those specific to your area, is a plus.
Additional points can be awarded for strong communication skills, problem-solving ability, and experience in working with diverse communities.
Certifications in areas like affordable housing or rent calculation may also be of interest.
What qualities make a good housing specialist?
A good housing specialist is empathetic and culturally sensitive, as they often work with diverse populations.
They should be patient and resilient, able to handle high-stress situations and manage conflicts effectively.
Excellent communication and negotiation skills are key, as they often serve as the liaison between various parties.
They should also be organized and detail-oriented, adept at managing paperwork and keeping accurate records.
How do housing specialists help the community?
Housing specialists play a critical role in maintaining the stability and affordability of housing in a community.
They help low-income families, the elderly, and disabled individuals secure affordable housing and navigate housing laws and regulations.
They can also assist in dealing with landlord-tenant disputes and help in preventing homelessness.
Their work ultimately contributes to the overall welfare and quality of life of the community.
Conclusion
And there you have it.
Today, we’ve demystified what it truly means to be a housing specialist.
Guess what?
It’s not just about selling properties.
It’s about shaping the housing landscape, one property at a time.
With our go-to housing specialist job description template and real-world examples, you’re ready to take that leap.
But why stop at readiness?
Delve deeper with our job description generator. It’s your next move towards crafting meticulous listings or honing your resume to absolute perfection.
Remember:
Every property is a part of the larger community.
Let’s shape that landscape. Together.
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