How to Become a Custodian (Clean Sweep Your Career)

If you’ve ever considered maintaining and preserving facilities or wondered what it takes to become a custodian, you’re in the right place.
In this guide, we’ll explore the EXACT steps you need to take to start your career as a custodian. We’ll talk about:
- The skills you need.
- The training that can help you get there.
- How to land a job as a custodian.
So, whether you’re new to the field or an experienced individual looking to advance, stay tuned.
We’re about to unravel the blueprint to become a custodian.
Let’s get started!
Steps to Become a Custodian
Step 1: Research the Custodian Role
Before deciding to pursue a career as a custodian, it is crucial to understand what the role entails.
Custodians are responsible for maintaining cleanliness and safety in various settings such as schools, office buildings, and hospitals.
They are in charge of cleaning floors, windows, and furniture, and ensuring that all sanitary requirements are met.
This might involve emptying waste bins, cleaning restrooms, and replenishing supplies.
In addition to these tasks, custodians may also carry out minor maintenance tasks such as changing light bulbs, repairing furniture, and fixing minor leaks.
They may also be responsible for outdoor areas, which could include mowing lawns, clearing snow, and maintaining outdoor equipment.
To get an accurate idea about the job, consider visiting different work environments or speaking with professionals in the field.
This will provide a first-hand look at the duties and work environments of custodians.
Furthermore, it’s also essential to understand the physical nature of the job.
Custodians are often on their feet, lifting heavy items, or using machinery for long periods.
At this stage, it’s also beneficial to research the job market and potential salary for custodians in your area.
Different locations and employers can offer varying pay scales and benefits.
This information will provide a clearer picture of what to expect from a custodian career.
Step 2: Obtain Minimum Education
To start your journey to become a custodian, it’s important to have a minimum level of education.
While some entry-level custodian jobs do not require a high school diploma, having one can significantly increase your chances of getting hired and can potentially lead to higher-paying roles.
This is because many employers prefer to hire custodians who can read and understand cleaning instructions, calculate dilution ratios for cleaning solutions, and write simple reports on maintenance issues.
During your high school years, try to take classes that teach practical skills like mathematics for measurement and dilution calculations, as well as English for reading and writing reports.
Also, taking classes in areas like chemistry or biology could provide useful knowledge about different types of cleaning solutions and their uses.
In addition to a high school diploma, you may consider obtaining a General Educational Development (GED) certificate if you didn’t complete high school.
While not all employers require this, having a GED demonstrates a commitment to learning and self-improvement, which can help distinguish you from other candidates.
After completing your minimum education requirements, you can start looking for entry-level custodian jobs to gain experience in the field.
Step 3: Learn Basic Cleaning and Maintenance Skills
As a custodian, you’re responsible for maintaining the cleanliness, safety, and functionality of your assigned premises.
Thus, learning basic cleaning and maintenance skills is a crucial step in your career path.
This involves understanding how to use different types of cleaning equipment, such as mops, brooms, vacuum cleaners, and carpet cleaners.
In addition to that, you should also know how to handle and store cleaning chemicals safely.
Knowledge of different cleaning agents and their appropriate use is essential to ensure the maintenance of different surfaces without causing any damage.
Maintenance skills may include minor repairs, such as fixing a leaky faucet, replacing a light bulb, or handling small paint jobs.
Many employers may also expect you to be familiar with the operation of heating, cooling, and ventilation systems.
You can acquire these skills through on-the-job training or by attending vocational schools that offer relevant courses.
Being physically fit and having a keen eye for detail will also be beneficial in carrying out your duties effectively.
Remember, every building and every room can have unique needs and challenges.
The better your understanding and skill in cleaning and maintenance, the more valuable you become as a custodian.
Step 4: Acquire Hands-On Experience
Getting hands-on experience is an invaluable step towards becoming an efficient custodian.
This can be achieved through internships, part-time jobs, or volunteering in facilities such as schools, hospitals, office buildings, or government establishments.
During this period, you will learn to perform a variety of tasks including sweeping, mopping, vacuuming, or shampooing rugs; dusting, polishing, or cleaning furniture; washing walls and glass; and removing trash.
You may also gain experience in setting up, arranging, or removing decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events.
Hands-on experience will also expose you to proper safety procedures, the use and maintenance of cleaning equipment, and the handling of cleaning chemicals.
It also provides a practical understanding of how to manage time effectively in order to complete all assigned tasks within a given timeline.
This real-world experience not only makes you more familiar with the day-to-day duties of a custodian but also makes you more attractive to future employers.
Employers often seek custodians who can jump right into the job without needing much training, and hands-on experience is the best way to achieve this.
Step 5: Get Familiar with Chemical and Equipment Safety
As a custodian, you’ll be responsible for maintaining the cleanliness and functionality of a facility.
This often involves using a variety of cleaning chemicals and equipment.
Therefore, it’s crucial to familiarize yourself with the safe handling, storage, and disposal methods for different chemicals.
Many cleaning substances can be hazardous, so understanding the correct protective gear to use when handling them is essential to prevent injuries.
You will also frequently use equipment such as vacuum cleaners, power washers, and floor buffers.
Get to know how to operate this equipment safely and correctly.
Always check the equipment before use to ensure it’s in good working condition.
Training on chemical and equipment safety is usually provided on-the-job.
However, taking additional courses on chemical safety, equipment handling, and first aid can make you a more competent and appealing candidate.
Staying updated on safety guidelines and best practices is also a part of your ongoing professional development.
Lastly, be sure to follow all workplace safety guidelines, report any issues or damages, and always prioritize safety for yourself and others in the facility.
Step 6: Develop Good Physical Stamina and Strength
As a custodian, you will be expected to perform a variety of physically demanding tasks on a daily basis.
This may include lifting heavy objects, standing for extended periods, and moving quickly between various locations within the facility.
To prepare for this, it’s important to develop good physical stamina and strength.
You can do this by maintaining an active lifestyle, participating in regular physical exercise, and eating a healthy diet.
Activities such as walking, jogging, weight lifting, or participating in sports can help improve your fitness levels.
In addition to enhancing your physical performance on the job, having a good level of fitness can help reduce the risk of work-related injuries.
Aside from regular exercise, good body mechanics – such as proper lifting techniques – can also contribute to physical readiness for the role.
You may want to consider attending a training course or seminar on proper body mechanics.
Remember, as a custodian, your physical health and fitness are not just important for your performance but also for your overall well-being.
Regular check-ups with your doctor are also advisable to ensure you are physically fit for your role as a custodian.
Step 7: Enhance Customer Service Skills
Being a custodian is not just about cleaning, but it’s also about providing great customer service.
Therefore, it is important to continuously develop and refine your customer service skills to become more successful in your role.
One way to improve your customer service skills is by attending workshops or training programs focused on customer service.
These workshops will provide you with practical techniques to handle various situations professionally, such as dealing with difficult customers or solving problems effectively.
Additionally, cultivating patience and empathy can significantly improve your customer service skills.
Remember, as a custodian, you may encounter customers who are unsatisfied or unhappy with the service.
Being patient and understanding their needs is crucial to providing excellent customer service.
Moreover, improving communication skills is another important aspect of good customer service.
This can include both verbal and written communication.
Being able to communicate effectively with team members, supervisors, and customers can contribute to a better working environment and customer satisfaction.
Lastly, being a good listener is integral to great customer service.
By actively listening to what a customer is saying, you can better understand their needs and provide them with the best possible service.
Always remember, a custodian is the face of the organization.
Your interaction with customers can significantly affect their impression of the organization.
Therefore, enhancing your customer service skills is vital to your role.
Step 8: Obtain a Custodial Position
After you’ve gathered the necessary skills and certifications, the next step is to obtain a custodial position.
Job openings for custodial positions can be found on online job boards, in local newspapers or through employment agencies.
Schools, colleges, hospitals, office buildings, residential buildings, and government agencies are among the places that frequently hire custodians.
In your application, highlight your relevant experiences and the skills you’ve acquired that make you the right candidate for the job.
This may include any custodial work you’ve done, your attention to detail, your ability to work independently, and your understanding of the use and maintenance of cleaning equipment and supplies.
Prepare for potential interviews by familiarizing yourself with common interview questions for custodial roles and rehearsing your responses.
It’s also beneficial to have references who can vouch for your work ethic and reliability.
Once you’ve secured a job as a custodian, continue to update your skills and certifications as needed.
This will not only help you perform your job better but will also position you for advancement opportunities.
Step 9: Consider Certifications for Advancement
As you progress in your career as a custodian, there are a number of certifications that could potentially boost your career.
These are not mandatory but can demonstrate your expertise and commitment to the profession.
One such certification is the Certified Custodial Technician (CCT) offered by the Cleaning Management Institute (CMI).
This program teaches advanced techniques in cleaning and maintaining facilities.
It can not only help you perform your job more effectively but also stand out among other custodians.
Another useful certification is the Certified Building Service Executive (CBSE) from the Building Service Contractors Association International (BSCAI).
This certification is more managerial in nature, and is aimed at those custodians looking to move into supervisory or management roles within the janitorial and custodial industry.
To earn these certifications, you may need to undergo formal training and pass an examination.
Some certifications also require a certain amount of work experience in the industry.
Always keep learning and improving your skills, as this will increase your value as a custodian and open doors for career growth and advancement.
Step 10: Stay Updated on Health and Safety Standards
As a custodian, you should ensure to consistently stay updated on health and safety standards.
These standards are often updated to improve safety in the workplace, and it is essential that you understand and comply with these changes to maintain a safe and healthy environment.
This might involve attending regular training sessions, workshops, or webinars, which are often provided by employers or industry organizations.
Furthermore, you should be aware of any changes in the use of cleaning chemicals and equipment, as new products and technologies are continually being introduced.
Understanding their proper usage and potential risks is crucial for the safety of both yourself and the people who use the facilities you maintain.
Staying updated on health and safety standards not only ensures that you are protecting yourself and others, but it also demonstrates to your employer that you are a dedicated professional who takes your role seriously.
This could potentially lead to career advancements or opportunities in the future.
Finally, you may also want to keep an eye on industry trends and best practices.
Being aware of the latest techniques and technologies can help you perform your job more efficiently and effectively, which can further enhance your value as a custodian.
Custodian Roles and Responsibilities
Custodians are responsible for ensuring that buildings and facilities are clean, safe, well-maintained, and functional.
They play a crucial role in maintaining the cleanliness, sanitation, and upkeep of buildings, while also ensuring compliance with health and safety regulations.
They have the following roles and responsibilities:
Cleaning and Sanitation
- Clean and sanitize restrooms, common areas, offices, and classrooms.
- Wipe down windows, walls, and other surfaces.
- Empty trash and recycling bins regularly.
- Maintain cleanliness of outdoor areas, such as walkways and entrances.
Maintenance and Repairs
- Perform minor maintenance tasks such as changing light bulbs, repairing furniture, or fixing leaking faucets.
- Identify and report more complex maintenance needs to appropriate personnel.
Supply Management
- Restock supplies in restrooms and other common areas.
- Monitor supply inventory and place orders when necessary.
Safety Compliance
- Ensure facilities comply with health and safety regulations.
- Remove safety hazards, such as wet floors or obstructed pathways.
Inspection
- Inspect buildings and facilities for cleanliness and maintenance issues.
- Check for signs of vandalism, malfunctioning equipment, or safety hazards.
Grounds Maintenance
- Assist with grounds maintenance tasks such as mowing lawns, trimming hedges, and removing snow or leaves.
- Maintain outdoor furniture and playground equipment.
Waste Management
- Manage waste disposal and recycling in accordance with environmental regulations.
- Operate waste disposal equipment as needed.
Communication
- Communicate with supervisors, staff, or residents about any cleaning, maintenance, or supply needs.
- Report any major issues or safety concerns immediately.
Continuous Learning
- Stay updated on new cleaning methods, products, and equipment.
- Attend training on safety regulations and building maintenance.
What Does a Custodian Do?
Custodians, also known as janitors or cleaning staff, work in various settings such as schools, hospitals, office buildings, residential complexes, and public institutions.
Their primary role is to ensure that the premises are clean, sanitary, and well-maintained.
Their duties often include sweeping and mopping floors, cleaning bathrooms, dusting and polishing furniture, and disposing of trash.
Custodians also perform routine maintenance tasks such as replacing light bulbs, repairing minor damages, and managing the supply inventory for cleaning and toiletry items.
In addition to these, they may be responsible for ensuring the security of the building by locking doors, checking for potential safety hazards, and reporting any issues to the relevant authorities.
They often work outside regular office hours, especially in office environments, to avoid disrupting regular operations.
In schools and other such institutions, however, they may work during the day to ensure cleanliness and maintenance are up to mark.
Custodians play a crucial role in maintaining a clean and safe environment, thereby contributing to the overall productivity and well-being of the people who use the premises.
Essential Custodian Skills
- Maintenance Knowledge: Custodians should have a basic understanding of maintenance tasks, including plumbing, electrical, and HVAC systems. This knowledge allows them to identify and address minor issues and perform preventative maintenance.
- Cleaning Techniques: Custodians need to understand and apply effective cleaning techniques. This includes knowledge of the appropriate cleaning supplies and equipment for different surfaces and areas.
- Physical Stamina: A custodian’s role involves physical labor, such as lifting heavy items, sweeping, mopping, and standing for extended periods. Thus, physical stamina is a must.
- Attention to Detail: Custodians are responsible for keeping facilities clean and well-maintained. A keen eye for detail helps them spot areas that need cleaning or maintenance and ensure tasks are thoroughly completed.
- Time Management: Custodians often have a variety of tasks to complete within a given time frame. Good time management skills allow them to prioritize tasks effectively and complete their work efficiently.
- Safety Protocols: Custodians should be familiar with safety protocols and regulations, such as how to handle hazardous materials or what to do in an emergency. This ensures the safety of themselves and others in the facility.
- Repair Skills: Basic repair skills are essential for a custodian, as they are often responsible for minor repairs around a facility, such as fixing a leaky faucet or replacing a light bulb.
- Problem-solving: Custodians often encounter unexpected issues, such as spills or broken equipment. The ability to quickly and effectively solve these problems is a key skill.
- Communication: Custodians often interact with a variety of people, including employees, visitors, and service providers. Good communication skills are necessary to ensure that they can effectively convey information and respond to inquiries.
- Flexibility: A custodian’s work can change day by day, depending on the needs of the facility. The ability to adapt to new tasks or changing schedules is crucial.
- Organization: Custodians are responsible for keeping supplies stocked and equipment organized. Good organizational skills ensure that they can keep track of their tools and supplies, and keep their work area tidy.
- Teamwork: In larger facilities, custodians often work as part of a team. The ability to work effectively with others, share tasks, and collaborate is important.
- Discretion: Custodians often work in areas with sensitive information or valuables. They must be trustworthy and able to maintain discretion.
- Customer Service: Custodians often interact with the public or employees of a facility. Good customer service skills can enhance these interactions and contribute to a positive environment.
- Basic Computer Skills: Some custodial roles may require basic computer skills for tasks such as sending emails, submitting work orders, or using maintenance management software.
Custodian Career Path Progression
The Foundation: Custodian Assistant
The custodian career often begins as a Custodian Assistant.
In this entry-level role, you will learn the basics of facility maintenance, including cleaning procedures, safety protocols, and the operation of equipment.
Here are some tips for success in this role:
- Understand Cleaning Procedures: Familiarize yourself with the correct methods and products for cleaning different surfaces and areas.
- Attention to Detail: Pay close attention to detail to ensure all areas are clean and up to the standards of the facility.
- Safety First: Understand and follow safety procedures to avoid accidents or injuries.
The Ascent: Custodian
After gaining experience and skills, you may progress to the role of a Custodian.
This role involves wider responsibilities, from regular cleaning tasks to minor maintenance and repair work.
Here’s how to thrive in this stage:
- Problem Solving: Develop your problem-solving skills to quickly identify and address any maintenance issues.
- Responsibility: Be dependable and consistent in your work to maintain the cleanliness and safety of the facility.
- Equipment Maintenance: Learn to operate and maintain cleaning equipment efficiently and safely.
Reaching New Heights: Head Custodian
The next step in your custodian career could be a Head Custodian.
This position requires leadership, as you may oversee a team of custodians.
You may also be involved in more complex maintenance tasks and budget management.
To excel as a Head Custodian:
- Leadership: Lead by example and inspire your team to maintain high standards of cleanliness and safety.
- Organizational Skills: Develop your organizational skills to manage tasks, schedules, and resources effectively.
- Budget Management: Learn to manage budgets for cleaning supplies and equipment maintenance.
Beyond the Horizon: Facility Manager
As your career progresses, you may transition into a Facility Manager role.
This position involves overseeing all aspects of a building’s operation and maintenance, from cleaning and security to HVAC and plumbing systems.
Here’s what to focus on:
- Technical Knowledge: Familiarize yourself with various building systems and their maintenance requirements.
- Management Skills: Develop strong leadership and communication skills to manage your team effectively.
- Strategic Planning: Learn to plan and prioritize maintenance tasks and projects for the long-term health of the facility.
Pinnacle of Success: Director of Facilities
At the highest level of the custodian career, you might become a Director of Facilities.
In this role, you will be responsible for managing multiple facilities, making strategic decisions, and overseeing larger teams.
You will directly impact the safety, cleanliness, and efficiency of the buildings under your care.
Custodian Salary
Entry-Level Custodian
- Median Salary: $20,000 – $25,000 per year
- Entry-level custodians typically have less than 2 years of experience and are responsible for general cleaning tasks including mopping, sweeping, and trash removal.
Mid-Level Custodian
- Median Salary: $25,000 – $30,000 per year
- With 2-5 years of experience, mid-level custodians often take on additional tasks such as minor maintenance work and equipment operation.
Senior Custodian
- Median Salary: $30,000 – $35,000 per year
- Senior custodians, with over 5 years of experience, may supervise teams of custodial staff, manage supplies inventory, and coordinate larger maintenance projects.
Custodian Supervisor / Custodial Services Manager
- Median Salary: $35,000 – $45,000 per year
- These roles involve managing and training custodial staff, setting work schedules, inspecting work for quality, and liaising with other departments or clients.
Director of Custodial Services
- Median Salary: $45,000 – $60,000+ per year
- At this level, the role involves setting and overseeing standards for cleanliness and maintenance across a facility or multiple facilities, managing budgets, and ensuring compliance with health and safety regulations.
Custodian Work Environment
Custodians typically work in a wide variety of settings such as schools, hospitals, office buildings, residential buildings, and government facilities.
The nature of their work often requires them to work after business hours when buildings are empty, although some facilities like hospitals and residential buildings may require their services around the clock.
Custodians often perform a blend of indoor and outdoor work, dealing with tasks that range from sweeping and mopping floors, to snow and trash removal.
Due to the physical demands of the job, custodians should be prepared for lifting heavy items, bending, kneeling, and standing for long periods of time.
While the work can be physically demanding, many custodians enjoy the satisfaction of maintaining clean and orderly environments for people to live and work in.
After gaining substantial experience, a custodian may choose to advance into supervisory roles or start their own custodial service company.
FAQs About Becoming a Custodian
What is needed to become a custodian?
To become a custodian, you typically need a high school diploma or equivalent.
Other requirements can vary but may include the ability to pass a background check, physical strength and stamina to perform the tasks, and understanding of cleaning methods and techniques.
No specific formal education or degree is required for the role, and most of the training is done on the job.
Important skills for this role include attention to detail, ability to work independently, good time management, and communication skills.
How long does it take to be a custodian?
The time it takes to become a custodian can vary.
If you are entering the role with no prior experience, it may take several weeks to a few months of on-the-job training to learn the necessary skills and processes.
If you already have experience in janitorial or cleaning services, you may be able to step into a custodian role more quickly.
Can I be a custodian without a high school diploma?
While a high school diploma or equivalent is often preferred, it is not always required to become a custodian.
Some employers might be willing to hire individuals without a diploma, especially for entry-level positions.
Training is typically provided on the job, so eagerness to learn and a strong work ethic can be more important than formal education.
Is custodian a physically demanding job?
Yes, being a custodian can be physically demanding.
The job often involves standing, walking, bending, stooping, and lifting for extended periods.
Tasks like sweeping, mopping, vacuuming, and lifting heavy equipment or supplies are common.
Therefore, physical fitness, stamina, and adherence to safety procedures are crucial for this role.
What are the prospects for custodians in the next decade?
The demand for custodians is expected to be steady in the next decade.
Despite advancements in technology, many cleaning and maintenance tasks cannot be automated and require human skills.
Furthermore, the increased focus on cleanliness and sanitation due to public health concerns is likely to sustain the need for custodians across various settings like schools, hospitals, offices, and residential buildings.
Conclusion
And there you have it.
Embarking on a journey to become a custodian may not be glamorous, but it’s certainly rewarding.
Equipped with the right skills, training, and resilience, you’re on your path to making a significant contribution in maintaining cleanliness and orderliness in various institutions.
Remember, the path may be demanding, but the rewards are abundant. Your efforts could lead to a healthier and safer environment for everyone.
So, take that first step. Immerse yourself in learning. Connect with professionals. And most importantly, never stop improving your skills.
Because the world is waiting for your dedication and hard work.
And if you’re looking for personalized guidance on starting or advancing your career as a custodian, check out our AI Career Path Advisor.
This free tool is designed to offer customized advice and resources to help you effectively navigate your custodial career path.
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