Human Services Professional Job Description [Updated for 2025]

In the era of social and community assistance, the role of human services professionals has never been more critical.

As societal issues evolve, the demand for proficient individuals who can support, nurture and advocate for those in need grows stronger.

But let’s delve deeper: What’s truly expected from a human services professional?

Whether you are:

• A job seeker trying to understand the core of this profession,
• A hiring manager defining the perfect candidate,
• Or simply fascinated by the inner workings of human services,

You’re in the right place.

Today, we present a customizable human services professional job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Human Services Professional Duties and Responsibilities

Human Services Professionals provide support and resources to individuals and groups who are facing various challenges, such as physical health problems, mental health issues, or social disadvantages.

They often work in social service agencies, schools, or healthcare settings, providing services aimed at improving the quality of life of their clients.

Their duties and responsibilities include:

• Assessing the needs of individuals and communities to determine necessary services and programs
• Providing direct care and support to clients, including counseling, advocacy, and crisis response
• Creating and implementing service plans to assist clients in reaching their goals
• Coordinating with other professionals, such as psychologists, social workers, and healthcare providers, to ensure comprehensive care
• Providing information and resources to clients to assist in problem-solving and decision-making
• Monitoring and evaluating the effectiveness of programs and services, and making necessary adjustments
• Advocating for clients and communities at the policy level, including lobbying for resources and services
• Maintaining accurate records and preparing reports to track client progress and program outcomes
• Adhering to ethical guidelines and confidentiality laws to protect client information
• Continuing professional development through education, training, and networking

 

Human Services Professional Job Description Template

Job Brief

We are looking for a dedicated Human Services Professional to provide assistance and support to individuals and communities in need.

In this role, you will be required to assess the needs of clients, develop and implement service plans, and work collaboratively with other social service professionals.

Our ideal candidate has a strong background in social services and a passion for helping others.

You should have excellent communication skills and the ability to empathize with diverse groups of people.

Ultimately, the role of the Human Services Professional is to help individuals become self-sufficient and live fulfilling lives.

 

Responsibilities

• Evaluate clients’ needs and situations through interviews and observations
• Develop and implement service plans to meet clients’ requirements
• Provide emotional support and guidance to clients
• Collaborate with other social service professionals to provide holistic services
• Track and monitor clients’ progress
• Adhere to professional standards as outlined by protocols, rules, and regulations
• Refer clients to community resources and services
• Advocate for clients’ rights and needs
• Maintain accurate records and prepare reports

 

Qualifications

• Bachelor’s degree in human services, social work, psychology, or a related field
• Previous experience in social services or a similar role
• Excellent communication and interpersonal skills
• Understanding of social and community services
• Ability to work with diverse groups of people
• Strong problem-solving and decision-making skills
• Knowledge of case management and intervention techniques
• Empathetic and patient with a strong desire to help others

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Human Services Professional
• Work Environment: Office setting with occasional visits to clients’ homes. Some travel may be required.
• Reporting Structure: Reports to the Human Services Manager or Director of Human Services.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $70,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Human Services Professional Do?

Human Services Professionals work in a variety of settings, such as nonprofit organizations, government agencies, or social service providers, where they dedicate their efforts to serve individuals, families, and communities.

These professionals often work with disadvantaged or marginalized populations, including children in need, the elderly, individuals with disabilities, and those dealing with addiction or mental health issues.

A significant part of their role involves assessing the needs of their clients, developing an appropriate plan of action, and connecting clients with the resources or services they need.

This could include counseling services, medical assistance, housing, or job placement services.

They often work in a team with other professionals such as social workers, psychologists, and physicians to ensure a comprehensive approach to their client’s needs.

Additionally, Human Services Professionals might conduct community outreach programs, advocate for social policy changes that benefit their clients, and perform administrative tasks such as preparing case reports and maintaining client records.

Communication, empathy, and problem-solving skills are essential in this role, as these professionals often serve as a bridge between individuals or communities and the services they require.

They are responsible for offering support and guidance, and at times, crisis intervention.

In short, their role is to improve the quality of life for their clients and help them achieve their maximum potential within their communities.

 

Human Services Professional Qualifications and Skills

A proficient Human Services Professional should possess the skills and qualifications that align with the requirements of their role, which include:

• Empathy and compassion to understand and relate to clients’ circumstances, providing emotional support and guidance
• Excellent communication skills to effectively interact with clients, understanding their needs, explaining available services, and advocating on their behalf
• Problem-solving abilities to help clients tackle the challenges they face, identify potential solutions and make informed decisions
• Organization and time management skills to manage caseloads, follow up on cases, and provide timely and efficient services
• Knowledge of social services and resources, and the ability to connect clients with appropriate aid
• Interpersonal skills to build strong relationships with clients, other professionals, and community organizations
• Cultural competency to understand and respect the diversity of clients’ backgrounds and experiences
• Critical thinking skills to assess clients’ situations and provide effective guidance
• Ethical judgment to ensure client information is kept confidential and services are provided in a fair and unbiased manner

 

Human Services Professional Experience Requirements

Entry-level Human Services Professionals may have 1 to 2 years of experience, often through internships or part-time roles in social service agencies, healthcare organizations, or non-profit organizations.

These professionals can also gain on-the-job experience in roles such as Case Manager, Social Worker, Community Outreach Coordinator, or in various counseling roles.

Candidates with more than 3 years of experience often develop their skills and knowledge in entry-level Human Services roles.

They often have experience working with diverse populations and handling a variety of human services programs.

Those with over 5 years of experience typically have some leadership or managerial experience under their belt.

These seasoned professionals may have overseen complex human services programs, supervised junior staff, and have developed policy or program strategies.

In addition to these, a significant part of the experience requirement in human services includes crisis management, conflict resolution, resource allocation, and report writing.

It is also expected that these professionals have a good understanding of public policy, legislation, ethics and community resources related to human services.

 

Human Services Professional Education and Training Requirements

A Human Services Professional typically requires a bachelor’s degree in human services, social work, psychology, or a related field.

Coursework usually covers areas such as social and psychological issues, counseling techniques, case management, ethics, and various services related to specific populations like children, the elderly, or those with disabilities.

Many roles also require a master’s degree, especially those involving clinical work or counseling.

This could be a Master’s in Social Work, Counseling, Psychology, or a related area.

Most states require licensing or certification for roles that involve direct client contact, such as counseling.

This usually involves completing specific coursework, gaining supervised experience, and passing an examination.

Some professionals may also pursue additional certifications in specialized areas such as substance abuse counseling, child and family services, or gerontology, depending on their interest and the population they serve.

Continuous professional development is important in this field due to the evolving nature of societal issues and the methods used to address them.

Therefore, Human Services Professionals are often required to participate in ongoing training and education throughout their careers.

 

Human Services Professional Salary Expectations

The average salary for a Human Services Professional is around $40,500 (USD) per year.

The actual earnings can differ significantly depending on the specific role, the level of education and experience, location, and the organization for which they work.

 

Human Services Professional Job Description FAQs

What skills does a Human Services Professional need?

Human Services Professionals should possess strong communication and interpersonal skills to interact effectively with clients and community members.

They should be well versed in problem-solving, decision-making, and crisis intervention.

They should also have good organizational skills and be capable of maintaining detailed records.

Knowledge about social and community services, laws, and regulations is crucial.

 

Do Human Services Professionals need a degree?

Yes, most Human Services Professionals need at least a bachelor’s degree in human services, social work, counseling, psychology, or a related field.

Some positions may require a master’s degree or professional certification.

Additionally, certain roles may require licensure, which involves further education and passing exams.

 

What should you look for in a Human Services Professional resume?

You should look for a relevant educational background, including a degree in human services or a related field.

Important skills to look for include communication, problem-solving, and organization.

Previous experience in social service roles, internships, or volunteer work is valuable.

Any certifications or licenses in social work or counseling should also be highlighted.

 

What qualities make a good Human Services Professional?

A good Human Services Professional is compassionate, empathetic, and genuinely concerned about the welfare of others.

They should be patient and resilient, as they often work with individuals facing serious life challenges.

They should have the ability to maintain professionalism and set boundaries while dealing with emotional situations.

A good Human Services Professional should also be culturally aware and respect the diversity of the people they serve.

 

Is it challenging to hire Human Services Professionals?

Hiring Human Services Professionals can be challenging due to the nature of the work, which often involves dealing with stressful situations and requires a high degree of emotional intelligence.

In addition, finding candidates with the right mix of education, experience, and personal characteristics can take time.

Offering competitive salaries, training opportunities, and supportive work environments can attract qualified candidates.

 

Conclusion

There you have it.

Today, we’ve pulled back the veil to unveil the true essence of being a Human Services Professional.

Surprised?

It’s not only about providing support.

It’s about weaving together the threads of society, one human connection at a time.

With our extensive Human Services Professional job description template and concrete real-world examples, you’re geared up to make a stride.

But why halt here?

Delve further with our job description generator. It’s your next move to curate precision-shaped listings or refining your resume to flawlessness.

Bear in mind:

Every human interaction is a part of the broader social fabric.

Let’s weave that society. Together.

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