Long-term Care Coordinator Job Description [Updated for 2025]

In the evolving world of healthcare, the role of Long-term Care Coordinators is becoming increasingly crucial.

As the population ages, the demand for skilled professionals who can plan, manage, and coordinate long-term care services continues to grow.

But what exactly is expected from a Long-term Care Coordinator?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the dynamics of long-term care coordination,

You’ve come to the right place.

Today, we present a comprehensive Long-term Care Coordinator job description template, tailored for effortless posting on job boards or career websites.

Let’s dive right into it.

Long-term Care Coordinator Duties and Responsibilities

Long-term Care Coordinators work with elderly or disabled patients to evaluate their needs, create care plans and ensure they have access to the necessary health services.

They liaise between the patient, family and healthcare providers for streamlined service delivery.

Their primary responsibilities include:

• Assessing the needs of the patient through interviews and observations
• Creating individualized long-term care plans based on the needs and preferences of the patient
• Coordinating with various healthcare providers, including doctors, nurses, and therapists, to implement care plans
• Monitoring the effectiveness of care plans and making adjustments as necessary
• Advising family members on care strategies and potential care options
• Helping the patient and their family to understand and navigate health insurance policies and medical billing
• Scheduling and coordinating appointments and transportation for patients
• Keeping accurate, detailed records of care, and tracking the patient’s progress
• Advocating for the patient’s needs and rights, and ensuring that they are being treated with dignity and respect
• Providing emotional support and counseling to patients and their families.

 

Long-term Care Coordinator Job Description Template

Job Brief

We are searching for a compassionate and organized Long-term Care Coordinator to oversee the provision of long-term care services to our clients.

This involves creating individualized care plans, coordinating with various healthcare professionals and service providers, and monitoring the quality of care provided.

The ideal candidate should have a solid background in healthcare, excellent communication and multitasking skills, and the ability to empathize with and support individuals in need.

 

Responsibilities

• Evaluate client needs and develop personalized long-term care plans
• Coordinate with healthcare professionals, service providers, and caregivers to ensure effective implementation of care plans
• Monitor and assess the quality of care provided
• Identify service gaps and work towards their resolution
• Provide support to clients and their families, helping them understand care plans and making necessary adjustments as needed
• Document and maintain accurate records of client conditions and care provided
• Ensure compliance with healthcare regulations and standards
• Provide regular reports to management on the status of care plans and client condition
• Respond to emergencies and address issues promptly

 

Qualifications

• Proven work experience as a Care Coordinator or similar role in healthcare
• Knowledge of healthcare regulations and medical terminologies
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Ability to empathize with and support individuals in need
• Experience with medical software and Microsoft Office
• Registered Nurse (RN) or Licensed Practical Nurse (LPN) certification is a plus
• Bachelor’s degree in healthcare administration, nursing, or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Long-term Care Coordinator
• Work Environment: Medical office setting or long-term care facility. Some travel may be required for home visits or coordinating with other healthcare providers.
• Reporting Structure: Reports to the Long-term Care Manager or Healthcare Services Director.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $65,000 minimum to $95,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Long-term Care Coordinator Do?

Long-term Care Coordinators are typically employed by healthcare organizations, hospitals, or insurance companies, where they play a pivotal role in ensuring that patients requiring long-term healthcare assistance receive adequate and coordinated services.

They work closely with patients, their families, healthcare providers, and insurance companies to develop and implement comprehensive long-term care plans based on the patient’s specific needs.

Their job involves conducting patient assessments to identify their care needs and determining the most appropriate services or treatments.

This may include facilitating access to rehabilitation services, counseling, home care, or other supportive care services.

Long-term Care Coordinators also monitor the patient’s progress, reassess their needs, and adjust the care plan as necessary.

They often serve as the primary point of communication between all involved parties and coordinate various facets of patient care, ensuring the best possible patient outcome.

In addition, they are responsible for understanding and navigating complex healthcare systems, insurance policies, and legal regulations related to long-term care.

They also educate patients and their families about available resources and options for long-term care.

Ultimately, the role of a Long-term Care Coordinator is to ensure that patients receive high-quality, continuous, and individualized care throughout their long-term care journey.

 

Long-term Care Coordinator Qualifications and Skills

A competent Long-term Care Coordinator should have the skills and qualifications to effectively manage and coordinate long-term care services, such as:

• Knowledge of long-term care options and elder care resources to help clients make informed decisions about their care plans.
• Strong interpersonal skills to effectively communicate with clients and their families, as well as with healthcare providers and insurance companies.
• Exceptional organizational and time management skills to manage multiple care plans and ensure all client needs are met in a timely manner.
• Problem-solving skills to address any issues that may arise in the provision of long-term care and find suitable solutions.
• Experience in healthcare and social work, as well as a strong understanding of medical terminology and health insurance policies.
• Ability to show empathy and patience with clients who may be dealing with physical or mental health issues, and their families.
• Excellent communication skills to effectively share information with clients, healthcare providers and family members, ensuring everyone is informed about the care plan and any changes.

 

Long-term Care Coordinator Experience Requirements

Entry-level candidates for the role of Long-term Care Coordinator often have at least 1 to 2 years of experience working in healthcare, particularly in care coordination, case management or social work.

This experience can be gained through internships, part-time roles or full-time positions in similar fields.

Those who have completed a degree in Nursing, Social Work, or other related fields are often preferred as they have theoretical knowledge and practical experience in dealing with long-term care patients.

Familiarity with medical terminologies, case management, and healthcare policies is often a requirement.

Candidates with 3 to 5 years of experience likely have a more profound understanding of long-term care coordination.

They may have previously worked as a Case Manager, Registered Nurse, or Social Worker, thus gaining a comprehensive understanding of patient needs and healthcare systems.

Those with over 5 years of experience in long-term care coordination often possess leadership qualities.

They may have supervised teams, led projects, or managed cases independently.

At this level, they are typically considered for roles with more responsibility or for positions that require mentoring and supervising junior staff.

Regardless of experience level, a Long-term Care Coordinator should have strong interpersonal and communication skills, critical thinking abilities, and be empathetic in nature, as they will often be dealing with individuals in need of long-term care and their families.

 

Long-term Care Coordinator Education and Training Requirements

Long-term Care Coordinators typically require a bachelor’s degree in health care administration, nursing, social work, or a similar field.

They also require a comprehensive understanding of health care services, insurance policies, and federal and state regulations regarding long-term care.

Experience in a healthcare setting, particularly in managing care for the elderly or disabled, is often essential.

Some positions may require Long-term Care Coordinators to have a registered nursing license or a license in social work, depending on the state and the specific role they will be performing.

In addition to formal education, Long-term Care Coordinators must possess excellent communication and organizational skills, as they often serve as a liaison between patients, families, and healthcare providers.

Ongoing training and professional development, such as courses in patient care coordination or gerontology, can be beneficial for advancement in this field.

A master’s degree in health care administration or a related field may be required for higher-level positions or to enhance career prospects.

 

Long-term Care Coordinator Salary Expectations

A Long-term Care Coordinator earns an average salary of $62,500 (USD) per year.

The actual earnings may vary depending on factors such as experience, level of education, and the geographical location of the job.

 

Long-term Care Coordinator Job Description FAQs

What skills does a Long-term Care Coordinator need?

A Long-term Care Coordinator needs excellent organizational and planning skills, as they are often responsible for coordinating various aspects of a patient’s care.

They should also have strong communication and interpersonal skills, as they will be interacting with patients, their families, and healthcare professionals.

They also need to have good problem-solving abilities and the ability to work under pressure.

 

Do Long-term Care Coordinators need a degree?

Yes, Long-term Care Coordinators typically need to have a degree in a healthcare-related field such as nursing or social work.

Some roles may require a Master’s degree in Public Health, Healthcare Administration, or a related field.

Additionally, they must have a good understanding of the healthcare system and the needs of older adults or people with disabilities.

 

What should you look for in a Long-term Care Coordinator resume?

When reviewing a Long-term Care Coordinator’s resume, you should look for a solid background in healthcare, including education and work experience.

Experience in long-term care facilities, hospital settings, or home health agencies is often required.

Certifications such as a Certified Case Manager (CCM) could be a plus.

Also, look for skills such as case management, patient assessment, care planning, and knowledge of relevant laws and regulations.

 

What qualities make a good Long-term Care Coordinator?

A good Long-term Care Coordinator is compassionate and patient, as they often work with vulnerable populations.

They should be excellent communicators, able to convey complex medical information in a manner that patients and their families can understand.

They should also be proactive and detail-oriented, capable of anticipating potential issues and addressing them before they become problems.

 

What is the career progression for a Long-term Care Coordinator?

Long-term Care Coordinators may advance into managerial or supervisory roles within a long-term care facility or healthcare organization.

They could also transition into roles focused on policy or advocacy work in the field of long-term care.

Further education, such as a Master’s degree or additional certifications, can enhance career opportunities.

 

Conclusion

And there you have it.

Today, we’ve shed light on the extensive, influential role of a long-term care coordinator.

Surprise, surprise?

It’s not just about managing care plans.

It’s about shaping a better future for our elderly and disabled, one care plan at a time.

Armed with our comprehensive long-term care coordinator job description template and real-life examples, you’re ready to take the next step.

But why limit yourself here?

Go further with our job description generator. It’s your key to creating polished job listings or refining your resume to absolute perfection.

Bear in mind:

Every care plan is a contribution to a larger cause.

Let’s build that better future. Together.

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