Marina Dock Hand Job Description [Updated for 2025]

In the nautical world, the spotlight on marina dock hands has never been brighter.
As the boating industry advances, the demand for competent individuals who can maintain, operate, and secure our docking infrastructure escalates.
But let’s delve deeper: What’s truly expected from a marina dock hand?
Whether you are:
- A job seeker aiming to grasp the core of this role,
- A hiring manager illustrating the perfect candidate,
- Or simply fascinated by the behind-the-scenes of marina operations,
You’ve navigated to the right place.
Today, we unmask a tailor-made marina dock hand job description template, designed for effortless posting on job boards or career sites.
Let’s dive right into it.
Marina Dock Hand Duties and Responsibilities
Marina Dock Hands perform a variety of tasks related to marina operations and customer service.
They are primarily responsible for assisting boat owners and guests, maintaining the cleanliness and safety of the marina facilities, and performing basic maintenance tasks.
The duties and responsibilities of a Marina Dock Hand include:
- Greeting and assisting boat owners and guests upon arrival and departure
- Tying up and untying boats from the docks
- Helping to load and unload items from the boats
- Performing daily inspections of the docks for safety hazards
- Cleaning and maintaining marina facilities, including docks, bathrooms, and common areas
- Refueling boats and checking oil levels
- Assisting with docking procedures and educating guests about marina rules and regulations
- Performing basic maintenance tasks, such as repairing dock lines or replacing dock boards
- Responding to emergencies and alerting appropriate authorities if necessary
- Processing guest payments for marina services
- Reporting any unusual or suspicious activities to marina management
Marina Dock Hand Job Description Template
Job Brief
We are looking for a reliable and hardworking Marina Dock Hand.
As a Dock Hand, you will be responsible for a variety of tasks including the maintenance and repair of marina facilities, assisting boaters, and performing administrative tasks.
Our ideal candidate is physically capable, has a friendly demeanor, and enjoys working outdoors.
They should also be comfortable working around water and have a basic understanding of boating and marina operations.
Responsibilities
- Maintain cleanliness and organization of the dock and marina facilities
- Assist boaters with docking, fueling, and other needs
- Perform minor repairs and maintenance on marina facilities and equipment
- Assist with administrative tasks such as booking reservations and processing payments
- Ensure safety regulations are adhered to by boaters and other marina users
- Provide excellent customer service to marina guests
- Help with emergency situations such as rescues or spills
Qualifications
- High school diploma or equivalent
- Experience in a similar role is preferred
- Ability to work physically demanding tasks
- Knowledge of boating and marina operations
- Excellent customer service skills
- Basic administrative skills for tasks such as making reservations and processing payments
- CPR and First Aid certification is a plus
Benefits
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Marina Dock Hand
- Work Environment: Outdoor marina setting. The position involves physical labour and working in varying weather conditions.
- Reporting Structure: Reports to the Marina Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $20,000 minimum to $30,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Marina Dock Hand Do?
Marina Dock Hands primarily work at marinas, offering a variety of services to boat owners and operators.
They are an essential part of the marina’s operations and customer service.
They assist in the docking and undocking of boats, helping to ensure that vessels are tied securely to the docks.
They provide guidance for incoming boats to safely navigate the marina and reach their assigned slips.
Marina Dock Hands are also responsible for fueling boats and may conduct minor repairs and maintenance tasks.
They ensure the cleanliness and safety of the dock area, removing any hazards and performing regular checks on docking lines, fenders, and other equipment.
In addition, Marina Dock Hands assist with boat rentals, providing customers with safety briefings and instructions on how to operate the boat.
They may also help with tasks such as loading and unloading passengers, luggage, and supplies.
Customer service is a key part of the Marina Dock Hand role, as they often interact with boat owners and visitors, answering queries, offering assistance, and providing information about the marina and surrounding areas.
In some marinas, Dock Hands may also be involved in administrative tasks such as managing slip bookings and processing payments.
Marina Dock Hand Qualifications and Skills
A Marina Dock Hand should possess a range of skills and qualifications to effectively perform their duties, including:
- Physical stamina and strength, as the role often requires heavy lifting and working in various weather conditions.
- Understanding of basic mechanical and repair tasks for routine maintenance and handling of boats.
- Proficient in swimming and knowledge of basic water safety protocols to ensure the safety of all marina users.
- Ability to communicate effectively with boat owners, staff, and guests, providing high-quality customer service.
- Detail-oriented to manage boat documentation, keep logs of marina activities, and track supplies.
- Problem-solving skills to handle unexpected issues such as equipment failure, emergency situations, or customer complaints.
- Time management skills to efficiently complete various tasks such as boat cleaning, refueling, and docking assistance.
Marina Dock Hand Experience Requirements
To become a Marina Dock Hand, no formal education is required, however, experience in customer service, boating, or related fields can be beneficial.
Many marinas provide on-the-job training so entry-level candidates can learn to understand the operations of a marina.
Candidates with 1 to 2 years of experience may have worked part-time or in a seasonal capacity at a marina or similar setting.
They may have gained their experience performing duties such as boat handling, assisting customers with docking, fueling boats, and maintaining the cleanliness of the marina.
Candidates with 2 to 3 years of experience may have developed more in-depth knowledge of marina operations and procedures, including knowledge of marina safety regulations and rules, and may be tasked with more responsibilities.
Those with more than 3 years of experience may be capable of handling more complex duties, such as equipment maintenance or managing other dock hands.
They may also have some leadership experience and may be ready for a supervisory position within the marina.
Extensive knowledge of boating safety, boat handling, and customer service is beneficial for all Marina Dock Hand positions.
Depending on the marina, a boating license or certification may also be required.
Marina Dock Hand Education and Training Requirements
Marina Dock Hands typically require a high school diploma or GED equivalent.
There are no specific degree requirements for this position, but training or experience in boating, safety procedures, and customer service can be beneficial.
Marina Dock Hands must have a strong understanding of boating operations, including docking, fueling, and securing vessels.
Knowledge in basic maintenance and repair of boats is also advantageous.
Certain states may require Marina Dock Hands to have a boating license or certification.
This usually involves taking a boating safety course and passing an exam.
Physical fitness is often a requirement due to the manual labor involved in the job, such as tying knots, lifting heavy objects, and being on their feet for extended periods.
In addition to these, strong swimming skills and CPR certification are usually required due to the risks associated with working near water.
While not compulsory, some Marina Dock Hands may choose to pursue further training or certification in areas such as marine mechanics or marina management to enhance their skills and knowledge, opening up opportunities for career progression.
Marina Dock Hand Salary Expectations
The average wage for a Marina Dock Hand is around $12.00 (USD) per hour.
However, the actual earnings can differ based on factors such as experience, location, and the size of the marina where they are employed.
Marina Dock Hand Job Description FAQs
What skills does a Marina Dock Hand need?
Marina Dock Hands should have good physical strength and stamina as the job involves a significant amount of manual labor.
They should be comfortable working outdoors in all weather conditions.
They should also have excellent communication and customer service skills as they often interact directly with boat owners and guests.
Basic maintenance skills and the ability to operate marina equipment are also important.
Do Marina Dock Hands need any specific qualifications or certifications?
While there are no specific qualifications or certifications required for a Marina Dock Hand, a high school diploma or equivalent is often preferred.
Additionally, previous experience in customer service or marina operations can be advantageous.
Some marinas also require Dock Hands to have a valid driver’s license and the ability to swim.
What are the daily duties of a Marina Dock Hand?
A Marina Dock Hand’s duties typically include assisting with docking and undocking of boats, fueling, maintaining the cleanliness and safety of the dock area, and assisting customers with various tasks as required.
They may also perform minor repairs on boats, help with inventory control, and check-in and check-out guests.
What qualities make a good Marina Dock Hand?
A good Marina Dock Hand should be responsible, reliable, and able to follow directions accurately.
They should have a strong work ethic, good problem-solving skills, and the ability to work well in a team.
Patience and the ability to handle stressful situations are also key, as they often deal with challenging conditions and demanding customers.
Is it difficult to hire Marina Dock Hands?
The hiring process for Marina Dock Hands can be challenging, as it requires finding individuals who are physically fit, have the necessary skills, and are willing to work in sometimes difficult outdoor conditions.
However, with the right job description and recruitment strategy, it is possible to find suitable candidates.
Conclusion
And so, we’ve anchored down on the real essence of being a Marina Dock Hand.
Surprise, surprise!
It’s not just about tying knots.
It’s about navigating the waters of marine logistics, one dock line at a time.
Armed with our detailed Marina Dock Hand job description template and true-to-life examples, you’re ready to set sail.
But why drop anchor just yet?
Chart a more detailed course with our job description generator. It’s your compass to creating precision-crafted listings or honing your resume to excellence.
Remember:
Every knot tied is a part of a larger voyage.
Let’s navigate these waters. Together.
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