Medical Billing Supervisor Job Description [Updated for 2025]

In the ever-evolving healthcare industry, the need for proficient Medical Billing Supervisors is crucial.

As healthcare regulations and insurance policies grow more complex, the call for skilled professionals who can oversee, streamline, and manage the medical billing process becomes more urgent.

But what exactly is required from a Medical Billing Supervisor?

Whether you are:

• A job seeker trying to understand the demands of this role,
• A hiring manager drafting the perfect job specification,
• Or simply interested in the behind-the-scenes of medical billing,

You’ve come to the right place.

Today, we reveal a customizable Medical Billing Supervisor job description template, designed for effortless posting on job boards or career sites.

Let’s dive right in.

Medical Billing Supervisor Duties and Responsibilities

Medical Billing Supervisors oversee the medical billing team in a healthcare organization and ensure accuracy and efficiency in billing operations.

They have a thorough understanding of medical coding and insurance claim procedures, along with administrative and managerial skills.

Their duties and responsibilities include:

• Overseeing daily operations of the billing department
• Supervising, training, and evaluating medical billing staff
• Ensuring accuracy in billing processes and patient invoices
• Managing electronic and paper billing procedures
• Interpreting complex billing metrics and preparing reports
• Implementing and enforcing billing policies and procedures
• Maintaining updated knowledge of coding guidelines and payer regulations
• Resolving patient inquiries and complaints related to billing
• Coordinating with medical staff to confirm accuracy of patient records
• Ensuring compliance with healthcare regulations and confidentiality guidelines
• Participating in budget development and expense management activities
• Communicating with insurance companies regarding discrepancies and disputes

 

Medical Billing Supervisor Job Description Template

Job Brief

We are seeking a detail-oriented and experienced Medical Billing Supervisor to join our team.

The Medical Billing Supervisor will oversee our billing department, ensuring that all bills are sent out on time and accurately.

Responsibilities include supervising staff, coordinating billing activities, implementing new billing systems, and ensuring all coding is correct.

Our ideal candidate is familiar with medical billing procedures and has a strong understanding of coding and claims.

The role of the Medical Billing Supervisor is to ensure accuracy, efficiency, and maximum financial reimbursement within the department.

 

Responsibilities

• Oversee and streamline billing and collections processes
• Plan and implement quality assurance for all processes
• Ensure all claims are submitted with a goal of zero errors
• Verify that all patient information is accurate and up to date
• Special projects as requested by management
• Train and mentor staff on new billing systems and procedures
• Ensure all insurance claims are submitted in a timely manner
• Monitor revenue cycle performance metrics and manage to meet or exceed targets
• Ensure compliance with current healthcare regulations, medical laws, and ethics

 

Qualifications

• Proven work experience as a Medical Billing Manager or similar role
• Hands-on experience with accounting and billing procedures
• Proficiency in MS Office, particularly Excel
• Knowledge of medical terminology and coding
• Understanding of healthcare regulations
• Excellent organizational and leadership skills
• Outstanding communication abilities
• High school diploma; further education in medical administration or similar field will be appreciated

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Medical Billing Supervisor
• Work Environment: Office setting with occasional remote work. Some travel may be required for team meetings or trainings.
• Reporting Structure: Reports to the Director of Billing and Collections.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Medical Billing Supervisor Do?

Medical Billing Supervisors typically work in healthcare facilities such as hospitals, clinics, and doctor’s offices.

They can also work for healthcare billing companies or independently as consultants.

Their primary role is to oversee and manage the medical billing department.

They ensure all billing processes are carried out efficiently and accurately according to regulatory requirements and company policies.

Medical Billing Supervisors are responsible for processing patient information, including insurance details and medical charges.

They also handle the submission of claims to insurance companies and follow up on any issues or discrepancies.

They train and supervise medical billing staff, monitoring their performance and providing feedback or additional training as needed.

They are often involved in hiring new staff and may have a role in performance evaluations and disciplinary processes.

Furthermore, they are also in charge of resolving complex billing issues and disputes with insurance providers.

They may need to interact with patients or their families to clarify billing matters.

Lastly, Medical Billing Supervisors are responsible for implementing and maintaining billing systems, developing new procedures to enhance efficiency, and ensuring the department meets its financial goals.

They also stay updated with changes in healthcare laws, regulations, and insurance policies that may impact the billing process.

 

Medical Billing Supervisor Qualifications and Skills

A Medical Billing Supervisor should have the skills and qualifications that align with the role’s responsibilities, such as:

• Extensive knowledge in medical billing and coding procedures to oversee the billing department accurately and efficiently.
• Strong leadership skills to manage and guide a team of medical billers, ensuring that they follow the correct procedures and meet the deadlines.
• Exceptional organizational and time management skills to effectively manage billing schedules and ensure the timely submission of claims and payments.
• Proficiency in using medical billing software and other related software, as well as knowledge of MS Office for report generation and data management.
• Excellent problem-solving skills to identify and resolve issues related to billing, payments, and insurance claims.
• Strong communication skills to interact with insurance providers, patients, and medical professionals effectively and professionally.
• Attention to detail to ensure accuracy in billing procedures and to avoid any potential errors that could lead to payment delays or denials.
• A deep understanding of healthcare regulations and compliance standards to ensure the department adheres to all relevant laws and regulations.
• Customer service skills to address patient queries regarding bills and insurance claims, ensuring patient satisfaction and maintaining a positive reputation for the organization.

 

Medical Billing Supervisor Experience Requirements

Entry-level Medical Billing Supervisors typically have 1 to 2 years of experience in medical billing or a related administrative role in a healthcare setting.

This experience can be obtained through internships, part-time roles, or full-time positions in medical billing or medical office administration.

Candidates with more than 2 years of experience generally have a solid understanding of medical billing processes, health insurance policies, and the use of relevant medical billing software.

Those with more than 3 years of experience often have developed their technical skills and knowledge in medical billing and coding and have experience in supervising or leading a team.

Candidates with more than 5 years of experience have likely worked in a variety of healthcare settings and are familiar with the challenges and demands of overseeing a medical billing department.

They may have demonstrated leadership skills and a strong ability to manage complex medical billing systems and processes.

Any candidate for a Medical Billing Supervisor role should also have a solid understanding of medical terminology, ICD and CPT coding, and the Health Insurance Portability and Accountability Act (HIPAA).

They should also have experience with electronic health records (EHR) systems.

Continued education and certification in medical billing and coding are also beneficial for this role.

 

Medical Billing Supervisor Education and Training Requirements

A Medical Billing Supervisor typically requires a minimum of an associate degree in health information management, medical billing, or a closely related field.

Some employers may prefer candidates with a bachelor’s degree in healthcare administration or business administration.

Courses in medical terminology, healthcare statistics, health information systems, and healthcare reimbursement methods form part of these degree programs.

In addition to the academic qualifications, Medical Billing Supervisors need to have prior experience in medical billing, coding, or related areas, often for several years, as they have to oversee the work of others in these roles.

Most employers also require a professional certification such as the Certified Professional Biller (CPB) credential or the Certified Coding Specialist (CCS) credential.

These certifications demonstrate a professional’s ability to understand and navigate the complexities of medical billing and coding.

Moreover, to keep up with the latest developments and regulatory changes in the healthcare industry, it is important for a Medical Billing Supervisor to engage in continuous professional development and training.

Good managerial and leadership skills are also necessary as the role involves supervising a team.

Proficiency in using medical billing software and understanding medical insurance policies is also crucial for this role.

Advanced roles or positions in larger healthcare facilities may require a master’s degree in health information management or a related field.

 

Medical Billing Supervisor Salary Expectations

A Medical Billing Supervisor can expect to earn an average salary of $55,231 (USD) per year.

The actual compensation can significantly vary depending on the level of experience, specialized skills, location, and the size of the organization they are employed in.

 

Medical Billing Supervisor Job Description FAQs

What skills does a Medical Billing Supervisor need?

A Medical Billing Supervisor needs excellent organizational and multitasking skills to handle multiple billing processes simultaneously.

They should be detail-oriented to ensure accuracy in billing codes and procedures.

They also need leadership skills to supervise and train the billing department staff.

Additionally, they should possess a good understanding of medical billing software and have excellent communication skills to liaise with insurance companies, patients, and healthcare providers.

 

What are the daily duties of a Medical Billing Supervisor?

A Medical Billing Supervisor’s daily duties typically include supervising the billing staff, ensuring that medical bills are accurately prepared and promptly sent to patients or insurance companies, and handling any billing disputes or discrepancies.

They also review and update billing procedures and guidelines, train new employees, and work on strategies to improve billing efficiency and accuracy.

In addition, they often act as a liaison between the billing department and other departments within the healthcare facility.

 

What qualities make a good Medical Billing Supervisor?

A good Medical Billing Supervisor possesses strong leadership and team management skills.

They display a high level of accuracy and attention to detail to prevent billing errors.

They have excellent problem-solving skills to resolve any issues that arise with patients’ bills or insurance claims.

A commitment to ongoing learning is also important as billing codes and insurance regulations frequently change.

 

Do Medical Billing Supervisors need a degree?

While some Medical Billing Supervisors have a bachelor’s degree in a related field, it is not always necessary.

However, they should have a high school diploma or equivalent and a certification in medical billing or coding.

A few years of experience in medical billing and some supervisory experience are usually required.

 

What should you look for in a Medical Billing Supervisor resume?

Look for candidates with experience in medical billing, preferably in a supervisory role.

A certification in medical billing or coding is a plus.

Familiarity with various medical billing software and proficiency in Excel can also be beneficial.

Evidence of strong leadership, team management, and problem-solving skills, as well as a track record of improving billing efficiency and accuracy, are also desirable.

 

Conclusion

There you have it.

Today, we’ve delved into the intricacies of what being a Medical Billing Supervisor truly entails.

Surprise, surprise.

It’s not just about processing invoices.

It’s about orchestrating the financial health of a healthcare organization, one billing cycle at a time.

With our comprehensive Medical Billing Supervisor job description template and real-world scenarios, you’re ready to take the next step.

But why stop there?

Explore further with our job description generator. It’s your stepping stone to meticulously crafted job listings or sharpening your resume to perfection.

Remember:

Every invoice processed, every claim settled, is a part of the larger healthcare ecosystem.

Let’s shape that future. Together.

How to Become a Medical Billing Supervisor (Complete Guide)

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