Online Lactation Consultation Provider Job Description [Updated for 2025]

In the era of digital healthcare, the focus on online lactation consultation providers has never been stronger.

As technology advances, the demand for skilled professionals who can deliver, enhance, and secure our digital healthcare services grows.

But let’s delve deeper: What’s truly expected from an online lactation consultation provider?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply fascinated by the intricacies of online lactation consultation,

You’re in the right place.

Today, we present a customizable online lactation consultation provider job description template, designed for effortless posting on job boards or career sites.

Let’s dive right into it.

Online Lactation Consultation Provider Duties and Responsibilities

Online Lactation Consultation Providers offer expert advice and support to breastfeeding mothers remotely, ensuring they are equipped with the right knowledge and skills to breastfeed successfully.

They provide personalized, comprehensive care to meet the unique needs of each mother and baby.

Their main duties and responsibilities include:

• Providing professional support and advice to mothers about breastfeeding and infant feeding issues
• Evaluating and monitoring the mother and baby’s breastfeeding progress
• Creating personalized breastfeeding plans and strategies based on each mother’s specific needs
• Teaching mothers different breastfeeding techniques and positions
• Educating mothers about breast health, breast milk production, and milk supply
• Assessing and resolving common breastfeeding problems such as painful breastfeeding, latching difficulties, and low milk supply
• Referring clients to other healthcare professionals if necessary, for issues beyond the scope of lactation consultation
• Keeping accurate and confidential client records
• Conducting virtual consultations and follow-ups with clients
• Staying informed about the latest research and trends in lactation and infant nutrition

 

Online Lactation Consultation Provider Job Description Template

Job Brief

We are seeking a compassionate and knowledgeable Online Lactation Consultation Provider to join our team.

The role entails providing guidance, support, and education to new mothers about breastfeeding and infant nutrition.

The ideal candidate will have a strong understanding of the breastfeeding process, excellent communication skills, and the ability to navigate a remote consultation format.

 

Responsibilities

• Conduct online consultations regarding breastfeeding issues, infant nutrition, and lactation management.
• Provide empathetic and personalized advice to clients in a professional manner.
• Teach breastfeeding techniques and troubleshooting common problems such as latching difficulties, painful nursing, and low milk production.
• Develop individualized breastfeeding plans to ensure the health and wellbeing of both mother and baby.
• Educate clients on safe infant feeding practices, nutritional needs, and growth milestones.
• Stay up to date with latest research and best practices in lactation consultation.
• Document consultations and keep detailed records of clients’ progress.
• Collaborate with other healthcare providers to provide comprehensive care to clients.

 

Qualifications

• International Board Certified Lactation Consultant (IBCLC) certification or Certified Lactation Counselor (CLC) certification is required.
• Proven experience as a Lactation Consultant, preferably in an online setting.
• Excellent communication and interpersonal skills, with an ability to provide sensitive and non-judgmental support.
• Sound knowledge of infant development and nutrition.
• Proficiency with telehealth platforms and other online consultation tools.
• Ability to maintain confidentiality and handle sensitive information with discretion.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Work from home opportunities
• Paid time off
• Professional development assistance

 

Additional Information

• Job Title: Online Lactation Consultation Provider
• Work Environment: This is a fully remote position. Consultations will be conducted via secure telehealth platforms.
• Reporting Structure: Reports to the Lactation Services Manager.
• Salary: Salary is based on candidate’s experience and qualifications, as well as market and business considerations.
• Location: Nationwide (remote)
• Employment Type: Full-time or Part-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter detailing your experience, qualifications, and why you’re passionate about lactation consultation to [email address or application portal].

 

What Does an Online Lactation Consultation Provider Do?

An Online Lactation Consultation Provider offers professional advice and support to breastfeeding mothers.

They typically work remotely, utilizing video conferencing software, phone calls, emails, or other digital communication tools to interact with clients.

These professionals assess mothers’ breastfeeding techniques and provide suggestions and adjustments to ensure that the baby is latching properly and the mother is comfortable.

They also offer tips and guidance on how to manage common breastfeeding problems such as engorgement, sore nipples, low or excessive milk supply.

Online Lactation Consultation Providers often educate mothers on the nutritional needs of their infants, explain the benefits of breastfeeding, and help develop feeding schedules.

They also reassure mothers and provide emotional support, especially to those who may be experiencing difficulties or feeling overwhelmed.

In some cases, they may collaborate with other healthcare professionals, such as pediatricians and obstetricians, to provide comprehensive care for both the mother and baby.

They are responsible for maintaining client confidentiality and delivering services in a non-judgmental, empathetic, and patient-centered manner.

 

Online Lactation Consultation Provider Qualifications and Skills

An online lactation consultation provider should have the skills and qualifications that allow them to effectively support and counsel mothers through the breastfeeding process, including:

• Thorough knowledge and understanding of human lactation, infant nutrition, and breastfeeding techniques
• Ability to build rapport and trust with clients using empathetic and interpersonal communication skills
• Active listening skills to understand the specific concerns and needs of each client
• Ability to provide clear and concise instructions to clients, breaking down complex medical terms into layman’s language
• Comfort with technology and ability to provide consultation services through online platforms
• Problem-solving skills to identify and address breastfeeding issues such as latching problems or milk supply concerns
• Critical thinking skills to assess each client’s unique situation and provide personalized advice
• Patience and understanding to support clients through potentially challenging and emotional situations
• Knowledge of, and adherence to, the professional and ethical standards for lactation consultants

 

Online Lactation Consultation Provider Experience Requirements

Online Lactation Consultation Providers typically start their careers by obtaining a degree in nursing or health care.

They must also undergo specialized training, which includes extensive theoretical and practical knowledge about breastfeeding, infant health, and maternal health.

Entry-level candidates may have 1 to 2 years of experience in nursing or healthcare, often in pediatric or maternity wards.

This experience can also be gained through an internship or part-time role in a hospital or clinic.

Candidates with more than 3 years of experience often develop their understanding and skills in breastfeeding techniques, handling of common breastfeeding problems, and providing guidance to new mothers in lactation roles at hospitals or private practices.

Those with more than 5 years of experience may have taken on leadership roles such as heading a maternity ward or leading a team of lactation consultants.

They may also have experience in conducting seminars or workshops for new mothers, health practitioners, and the general public about the importance of breastfeeding and lactation support.

In addition to these, candidates aspiring to be Online Lactation Consultation Providers must also have considerable experience in delivering consultation services via online platforms.

This includes experience in using various video conferencing tools, maintaining patient privacy and comfort in an online setting, and providing clear and comprehensive advice remotely.

Finally, a certified lactation consultant (IBCLC) certification from the International Board of Lactation Consultant Examiners is usually required.

This certification validates the candidate’s competence and experience in the field of lactation consultation.

 

Online Lactation Consultation Provider Education and Training Requirements

Online Lactation Consultation Providers must have a solid educational background in health or medical studies.

A bachelor’s degree in nursing, nutrition, or a similar medical or health-related field is beneficial.

In addition to their degree, candidates must undergo specific lactation consultant training programs.

These programs cover topics such as the anatomy and physiology of breastfeeding, infant feeding behavior, breastfeeding complications and challenges, and counseling techniques.

After this training, candidates must pass the International Board Certified Lactation Consultant (IBCLC) examination.

This certification is globally recognized and provides a standard for lactation consultant practice.

State licensing requirements vary, so candidates must also meet any state-specific criteria.

Some states require lactation consultants to be registered nurses or dietitians, while others may accept other health-related qualifications.

Continuing education is also critical in this field, as new research and information on breastfeeding and infant nutrition are constantly emerging.

Many lactation consultants take ongoing courses, attend workshops, or participate in webinars to stay up-to-date with the latest best practices.

Lastly, being an online provider requires competence in using digital platforms and telecommunication tools for consultation.

Knowledge of digital privacy laws and practices is also crucial.

 

Online Lactation Consultation Provider Salary Expectations

An Online Lactation Consultation Provider can expect to earn an average salary of $75,000 (USD) per year.

However, the earnings can vary based on factors such as experience, certifications, geographical location, and the specific client base served.

 

Online Lactation Consultation Provider Job Description FAQs

What skills does an Online Lactation Consultation Provider need?

An Online Lactation Consultation Provider needs to have excellent communication skills for counseling mothers and families about breastfeeding.

They should have a thorough understanding of the anatomy and physiology of lactation, nutrition, and breastfeeding techniques.

They also need problem-solving abilities to address lactation difficulties and should be comfortable with using technology to conduct online consultations.

 

Do Online Lactation Consultation Providers need a degree?

While a degree may not be necessary, many Online Lactation Consultation Providers have a background in healthcare, such as nursing or midwifery.

They must, however, be certified as a lactation consultant by a recognized body like the International Board of Lactation Consultant Examiners.

To qualify for the certification exam, a combination of breastfeeding support experience, lactation-specific education, and general health sciences education is required.

 

What should you look for in an Online Lactation Consultation Provider’s resume?

In addition to checking their certification, look for experiences in mother-baby care or public health.

It’s also important to check their comfort level with technology, as they will be conducting consultations online.

Additionally, training or experience in newborn care, women’s health, or nutrition can be beneficial.

 

What qualities make a good Online Lactation Consultation Provider?

Good Online Lactation Consultation Providers are empathetic, patient, and supportive, as they’re often dealing with new mothers who might be stressed or anxious.

They also need to have strong listening skills to understand the concerns of breastfeeding mothers.

Moreover, they should be committed to continuing education to keep up with the latest research and recommendations in lactation and breastfeeding.

 

Is it difficult to hire an Online Lactation Consultation Provider?

The challenge of hiring an Online Lactation Consultation Provider largely depends on the specific requirements of the job role and the local availability of certified professionals.

However, given the specialized nature of the job and the necessity for certification, it can sometimes be challenging to find qualified candidates.

 

Conclusion

So there you have it.

Today, we’ve illuminated the specialized profession of an online lactation consultation provider.

And guess what?

It’s not just about offering breastfeeding advice.

It’s about nurturing the journey of motherhood, one consultation at a time.

With our definitive online lactation consultation provider job description template and real-world examples, you’re ready to make a difference.

But why stop there?

Venture further with our job description generator. It’s your next step to creating precision-drafted listings or refining your resume to perfection.

Remember:

Every consultation contributes to the larger picture of maternal and infant health.

Let’s nurture that future. Together.

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