Operations Clerk Job Description [Updated for 2025]

In today’s fast-paced and complex business environment, the role of the Operations Clerk is more crucial than ever.

As companies strive to streamline processes and enhance operational efficiency, there is a growing demand for highly capable individuals who can manage, coordinate, and optimize their operational systems.

But what does an Operations Clerk actually do?

Whether you are:

• A job seeker looking to understand the core responsibilities of this role,
• A hiring manager crafting the perfect job description,
• Or just curious about the inner dynamics of business operations,

You’ve come to the right place.

Today, we present to you a customizable Operations Clerk job description template, structured for easy posting on job boards or career sites.

Let’s dive right in.

Operations Clerk Duties and Responsibilities

Operations Clerks perform various administrative and clerical tasks to support the daily operations of a company.

They often work with various departments within a company to ensure smooth and efficient business processes.

Their duties and responsibilities often include:

• Processing and preparing documents, such as business or government forms and expense reports
• Maintaining and updating company databases
• Handling incoming calls and other communications
• Managing filing systems, updating records, and organizing documents
• Supporting the coordination of logistical functions such as inventory control or order fulfillment
• Assisting with basic bookkeeping tasks
• Coordinating with other departments to ensure compliance with established policies
• Maintaining office equipment and reordering supplies when necessary
• Creating and maintaining schedules for other employees
• Supporting department heads and executive officers in scheduling meetings and travel arrangements
• Receiving and processing communication channels, including email, phone, and physical mail
• Assisting in the preparation of regularly scheduled reports

 

Operations Clerk Job Description Template

Job Brief

We are seeking an organized, efficient Operations Clerk to support the operations department with administrative duties.

The Operations Clerk will assist with data entry, record keeping, inventory management, and ensuring that office operations run smoothly.

Our ideal candidate is detail-oriented, comfortable with numbers, and adept at managing multiple tasks simultaneously.

Ultimately, the Operations Clerk plays a key role in maintaining streamlined operations and supporting other departments within the company.

 

Responsibilities

• Perform data entry and keep accurate records of operational data
• Support inventory management processes, including order fulfillment and supply restocking
• Assist with the creation and update of operations manuals and procedures
• Provide administrative support to the operations department
• Coordinate with other departments to ensure smooth business operations
• Resolve operational issues and inquiries
• Maintain confidentiality of sensitive company data
• Compile and distribute operations reports
• Adhere to company policies and regulations

 

Qualifications

• Proven experience as an operations clerk or in a similar role
• Strong data entry and record keeping skills
• Familiarity with inventory management software is a plus
• Excellent organizational and multitasking abilities
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• High School Diploma or equivalent. Associate’s degree in Business Administration or related field preferred

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Operations Clerk
• Work Environment: Office setting. Some physical activities like lifting or moving items may be required.
• Reporting Structure: Reports to the Operations Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $30,000 minimum to $45,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Operations Clerk Do?

Operations Clerks typically work for various industries, such as logistics, manufacturing, financial services, and retail, where they help ensure smooth operational processes.

Their primary responsibilities often include data entry, preparing reports, and maintaining files.

They also manage and verify different types of documentation and information, often related to inventory, invoices, or orders.

Operations Clerks often communicate with other departments or staff to gather information or resolve discrepancies.

This can involve verifying inventory counts, resolving customer issues, or providing support to the operations department.

In many cases, they are also required to utilize various software applications to maintain databases, manage files, or perform other operational tasks.

They may also be responsible for auditing operations and procedures, identifying issues or inefficiencies, and recommending solutions to improve productivity and accuracy.

Operations Clerks play a crucial role in ensuring that operational tasks are carried out efficiently and effectively, supporting the overall business operations in their organization.

 

Operations Clerk Qualifications and Skills

An Operations Clerk should possess a diverse set of qualifications and skills to fulfill their role effectively, such as:

• Strong organizational skills to manage and maintain various administrative tasks, including filing paperwork, managing schedules and maintaining databases.
• Excellent communication skills to liaise with various departments, suppliers, and customers, ensuring smooth operation processes.
• Customer service skills to deal with inquiries, manage complaints, and ensure customer satisfaction.
• Proficiency in computer software like Microsoft Office Suite for data entry, record keeping, and creating reports.
• Basic understanding of business operations and principles to effectively assist in day-to-day tasks and understand the flow of operations.
• Attention to detail to ensure accuracy and precision in data entry and other administrative tasks.
• Problem-solving skills to resolve challenges that may arise in daily operations and to propose improvements to operational processes.
• Ability to work in a team environment, collaborating with other departments to ensure seamless operations.

 

Operations Clerk Experience Requirements

Entry-level candidates for the role of an Operations Clerk are usually required to have at least 1 to 2 years of experience in a similar role such as a clerk, administrative assistant, or a customer service representative.

This practical experience can be gained through internships, part-time roles, or even volunteer work.

Candidates with 2 to 3 years of experience are usually more familiar with the tasks and responsibilities of an Operations Clerk.

They often have hands-on experience with clerical duties, record keeping, inventory management, and other operational tasks.

They may have also developed strong organizational and communication skills.

Candidates with more than 5 years of experience are typically considered for senior or supervisory roles within the operations department.

These candidates often have a deep understanding of operational processes and have demonstrated an ability to manage and train other clerks.

They may also have experience with more complex tasks such as process improvement, data analysis, and project management.

 

Operations Clerk Education and Training Requirements

Operations Clerks typically hold a high school diploma or its equivalent.

For those seeking to enter this field, courses in business, finance, communication, and computer technology can be beneficial.

Although not always necessary, some employers may prefer candidates with an associate’s or bachelor’s degree in business administration, finance, or a related field.

Operations Clerks often receive on-the-job training to familiarize themselves with the specific systems and procedures used by their employer.

This can include software applications, customer service techniques, and organizational protocols.

Certifications in areas such as business operations or office management can be advantageous and demonstrate a commitment to professional development.

Knowledge of specific industries or sector-specific processes may also be required, depending on the nature of the organization.

While not mandatory, gaining experience in a related clerical or administrative role can be beneficial for those aspiring to become an Operations Clerk.

 

Operations Clerk Salary Expectations

An Operations Clerk typically earns an average salary of $31,200 (USD) per year.

This can fluctuate based on factors such as years of experience in the field, educational background, and the location of the job.

Additionally, the type of industry and the size of the employing company can also impact the salary.

 

Operations Clerk Job Description FAQs

What skills does an Operations Clerk need?

Operations Clerks should possess strong organizational and multitasking skills since they often handle a variety of tasks simultaneously.

They should have solid communication and interpersonal skills to interact with different departments.

Basic computer skills, such as familiarity with spreadsheets and data entry software, are also essential.

Attention to detail and problem-solving skills are crucial due to the high level of accuracy needed in their work.

 

Do Operations Clerks need a degree?

While a degree is not always necessary, many employers prefer Operations Clerks to have at least an associate’s degree in business administration or a related field.

However, practical experience in administrative roles or operations is often considered more important.

On-the-job training is also common in this role.

 

What should you look for in an Operations Clerk resume?

When examining an Operations Clerk’s resume, look for previous experience in operations or administrative roles.

Proficiency in software programs such as MS Office, especially Excel, is a plus.

Any certificates or additional training in areas such as data entry or office management can indicate a strong candidate.

Evidence of strong organizational, communication, and multitasking skills is also beneficial.

 

What qualities make a good Operations Clerk?

A good Operations Clerk is detail-oriented, ensuring that all tasks are completed accurately and efficiently.

They should be able to manage their time effectively to handle a multitude of tasks simultaneously.

Strong communication skills are vital to interact with different departments and levels of management.

Above all, a good Operations Clerk should be reliable, as they play a critical role in the smooth running of an organization.

 

Is it difficult to hire Operations Clerks?

The difficulty in hiring Operations Clerks can vary greatly depending on the specific needs of your company.

Given the broad nature of the role, finding a candidate with the exact skill set you’re looking for can be a challenge.

However, with a clear and precise job description, and a comprehensive recruitment strategy, you should be able to attract suitable candidates.

 

Conclusion

And so, we’ve unraveled the intricacies of being an operations clerk.

Surprised?

It’s not just about paperwork and record-keeping.

It’s about ensuring smooth operations, one task at a time.

Armed with our comprehensive operations clerk job description template and practical examples, you’re ready to make your mark.

But why halt your journey here?

Dig deeper with our job description generator. It’s your golden ticket to meticulously crafted job listings or polishing your resume to brilliance.

Remember:

Every task accomplished is a step closer to operational efficiency.

Let’s build that future. Together.

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