Optical Goods Sales Agent Job Description [Updated for 2025]

In the era of advanced technology, the importance of Optical Goods Sales Agents is increasingly prominent.

As the optical industry progresses, the demand for skilled professionals who can promote, sell, and support our optical products grows stronger.

But let’s delve deeper: What’s really expected from an Optical Goods Sales Agent?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the perfect candidate,
• Or simply curious about the intricacies of optical goods sales,

You’ve come to the right place.

Today, we present a customizable Optical Goods Sales Agent job description template, crafted for easy posting on job boards or career sites.

Let’s get started.

Optical Goods Sales Agent Duties and Responsibilities

Optical Goods Sales Agents are responsible for selling optical goods such as eyeglasses, contact lenses, and related optical products to consumers.

They also provide advice about different products and their benefits, ensuring that customers make the most appropriate selection for their optical needs.

Their duties and responsibilities include:

• Consulting with customers to understand their specific optical needs and preferences
• Advising customers on the most suitable eyewear based on their prescription, face shape, lifestyle, and personal style
• Presenting and explaining different types of lenses, frames, and contact lens options to customers
• Assisting customers in trying on and selecting frames
• Taking precise measurements of customers’ eyes or face for the preparation of eyeglasses
• Processing orders for eyeglasses and contact lenses and arranging for the delivery of the products
• Carrying out minor repairs and adjustments to eyeglasses
• Maintaining accurate records of customer prescriptions, work orders, and payments
• Keeping up-to-date with the latest trends in eyewear and optical technology
• Ordering and restocking inventory as needed

 

Optical Goods Sales Agent Job Description Template

Job Brief

We are looking for a motivated and knowledgeable Optical Goods Sales Agent to join our team.

This role involves assisting customers in choosing optical goods such as glasses, contact lenses, and other optical accessories.

The ideal candidate for this role should have excellent communication skills, a thorough understanding of optical products, and a commitment to delivering exceptional customer service.

 

Responsibilities

• Greet customers and guide them in choosing optical goods.
• Provide information about the features, quality, and availability of various optical products.
• Understand customer requirements and provide suitable options.
• Process sales transactions and handle cash and card payments.
• Maintain an up-to-date knowledge of latest optical goods and technologies.
• Handle customer complaints and inquiries professionally.
• Ensure the store area is clean, organized and well-stocked.
• Collaborate with the team to meet sales targets.

 

Qualifications

• Proven experience as an Optical Goods Sales Agent or similar role.
• Excellent knowledge of optical goods and ability to explain their features to customers.
• Strong communication and interpersonal skills.
• Ability to handle cash and card transactions accurately.
• Proficiency in English; knowledge of other languages would be a plus.
• High school diploma; further training will be a plus.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Optical Goods Sales Agent
• Work Environment: Retail store setting. Weekend and holiday work may be required.
• Reporting Structure: Reports to the Store Manager or Sales Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $30,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an Optical Goods Sales Agent Do?

Optical Goods Sales Agents, also known as opticians, work primarily in stores that sell eyeglasses, contacts, and other optical goods.

They may also find employment in healthcare facilities or departments that offer vision services.

Their main responsibility is to assist customers in selecting the right optical goods according to their prescription, style preference, and budget.

They recommend various types of lenses, frames, and lens coatings after considering the customers’ occupation, face shape, and optical needs.

Optical Goods Sales Agents are proficient in interpreting the prescriptions written by ophthalmologists and optometrists.

They may also take measurements of customers’ eyes to ensure a proper fit for eyeglasses or contact lenses.

Apart from selling, they also handle minor repairs such as adjusting eyeglass frames and replacing lenses.

They maintain records of customers’ prescriptions, work orders, and payments.

In some cases, Optical Goods Sales Agents also educate customers on how to wear and care for their eyewear, and when to schedule for follow-up visits to ensure optimal vision.

Overall, their job is to provide exceptional customer service and ensure customer satisfaction by providing the right optical solutions.

 

Optical Goods Sales Agent Qualifications and Skills

An Optical Goods Sales Agent should have the skills and qualifications that align with your job description, such as:

• Detailed knowledge of optical goods including eyeglasses, contact lenses, and other vision correction devices.
• Strong sales abilities, with the capacity to build rapport with customers and successfully sell products.
• Excellent communication and interpersonal skills to interact effectively with customers, understand their needs and provide suitable solutions.
• Customer service skills to handle customer queries, complaints, and returns, ensuring a positive shopping experience.
• Ability to use specialized tools and machines for adjusting and fitting eyewear as per customer requirements.
• Basic understanding of optometry to effectively advise customers on the best optical goods based on their prescriptions.
• Physical stamina to stand for long hours and manual dexterity for detailed work.
• Basic understanding of inventory management, able to maintain, organize, and restock the store’s merchandise.

 

Optical Goods Sales Agent Experience Requirements

Entry-level Optical Goods Sales Agents typically require no specific work experience, but some knowledge or interest in optics could be beneficial.

They are often trained on the job, learning about different optical products such as eyeglasses, contact lenses, and various optical accessories.

Experience in retail or customer service roles can be an advantage, as the job involves direct interaction with clients, advising them on the best optical goods based on their needs and preferences.

Mid-level Optical Goods Sales Agents often have 2 to 3 years of experience in the field.

They are expected to have in-depth knowledge about the range of products, as well as the ability to handle complex customer queries.

Prior experience in handling optical goods and familiarity with the latest industry trends is usually required.

Senior Optical Goods Sales Agents typically have over 5 years of experience.

They often have managerial or supervisory roles, overseeing the work of junior sales agents.

Experience in sales management, inventory control, and team leadership are often sought after for these positions.

Continuing education in optical goods and technology advancements can also be a part of the experience requirements for all levels, ensuring that the sales agents are up-to-date with the latest products in the market.

 

Optical Goods Sales Agent Education and Training Requirements

Optical Goods Sales Agents typically require a high school diploma or its equivalent.

For higher level positions or specific roles, a post-secondary degree in optics, business or sales can be beneficial.

While formal education beyond high school is not typically required, employers often provide on-the-job training in aspects such as the features and benefits of optical goods, sales techniques, and customer service.

They must possess a comprehensive understanding of the products they sell, including eyeglasses, contact lenses, and other optical goods.

Thus, training in optics or a related field can be advantageous.

Candidates can also consider obtaining certification from the American Board of Opticianry (ABO) and National Contact Lens Examiners (NCLE).

This certification can demonstrate a high level of skill and knowledge in the field, which could lead to better job opportunities.

Optical Goods Sales Agents also need to stay up-to-date with the latest trends and technologies in the optical goods industry, so continuous learning and professional development are crucial.

 

Optical Goods Sales Agent Salary Expectations

An Optical Goods Sales Agent can expect to earn an average salary of $30,406 (USD) per year.

The actual earnings can differ based on factors such as experience, the specific location of employment, and the company they work for.

 

Optical Goods Sales Agent Job Description FAQs

What skills does an Optical Goods Sales Agent need?

An Optical Goods Sales Agent should have strong sales skills and good customer service abilities.

They should be detail-oriented to accurately assess customer needs and make suitable product recommendations.

Good communication and interpersonal skills are essential to build rapport with customers and understand their needs.

Knowledge of optometry and optical goods is also necessary.

 

Do Optical Goods Sales Agents need a degree?

An Optical Goods Sales Agent does not necessarily need a degree, but some employers prefer candidates with a high school diploma or equivalent.

Specific training in sales or optometry can be advantageous.

Some employers provide on-the-job training to equip sales agents with the necessary product knowledge and selling techniques.

 

What should you look for in an Optical Goods Sales Agent resume?

Look for previous experience in sales, especially in the optical field.

Check for any training or certificates related to optometry or sales.

Interpersonal skills, customer service, and communication skills should be highlighted in their resume.

Also, their ability to work with a team, meet sales targets, and handle customer complaints efficiently are important considerations.

 

What qualities make a good Optical Goods Sales Agent?

A good Optical Goods Sales Agent is patient, empathetic, and has excellent customer service skills.

They should have strong product knowledge and be able to effectively communicate this to customers.

They should also be good listeners to understand customer needs and make suitable product recommendations.

Being target-driven and having the ability to handle customer objections are also important qualities.

 

Is it difficult to hire Optical Goods Sales Agents?

The difficulty in hiring an Optical Goods Sales Agent depends on the specific requirements of the role.

If specialized knowledge or experience is required, it might be more challenging to find suitable candidates.

However, offering competitive salaries, good working conditions, and opportunities for career advancement can help attract qualified individuals.

 

Conclusion

And there we have it.

Today, we’ve shed light on the true essence of being an Optical Goods Sales Agent.

Surprise, surprise?

It’s not just about selling glasses and contact lenses.

It’s about shaping the world’s vision, one pair of glasses at a time.

With our trusty Optical Goods Sales Agent job description template and real-life examples, you’re ready to make your mark.

But why limit yourself?

Delve further with our job description generator. It’s your stepping stone to meticulously crafted listings or refining your resume to its best potential.

Remember:

Every pair of glasses sold contributes to the larger vision.

Let’s shape that future. Together.

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