SAP SD Order Fulfillment Coordinator Job Description [Updated for 2025]

In the dynamic world of enterprise resource planning, the focus on SAP SD Order Fulfillment Coordinators has never been stronger.

The business landscape continues to evolve, and with each change, the demand for proficient individuals who can manage, streamline, and protect our order fulfillment processes grows.

But let’s delve deeper: What’s truly expected from an SAP SD Order Fulfillment Coordinator?

Whether you are:

• A job seeker trying to understand the heart of this role,
• A hiring manager shaping the perfect candidate profile,
• Or simply fascinated by the intricacies of SAP SD Order Fulfillment,

You’ve come to the right place.

Today, we present a customizable SAP SD Order Fulfillment Coordinator job description template, designed for effortless posting on job boards or career sites.

Let’s dive straight into it.

SAP SD Order Fulfillment Coordinator Duties and Responsibilities

SAP SD Order Fulfillment Coordinators oversee and manage the efficient processing of sales and distribution of goods using SAP software.

They are critical in ensuring that orders are fulfilled accurately and on time.

The specific duties and responsibilities of SAP SD Order Fulfillment Coordinators include:

• Coordinating with sales and logistics teams to ensure the accurate and timely fulfillment of orders
• Using SAP software to input, track, and manage orders from initial sale through to delivery
• Ensuring that all order details are accurately recorded and updated in the SAP system
• Monitoring and analyzing order fulfillment processes to identify and resolve any issues or bottlenecks
• Generating and analyzing reports on order fulfillment performance, and making recommendations for improvement
• Maintaining a comprehensive understanding of the company’s sales and distribution processes, and how these are represented in the SAP system
• Training and supporting other team members in the use of SAP for order fulfillment
• Acting as a liaison between the company and SAP support services, to resolve any technical issues that may arise

 

SAP SD Order Fulfillment Coordinator Job Description Template

Job Brief

We are seeking an experienced SAP SD Order Fulfillment Coordinator to join our team.

The successful candidate will be responsible for managing all aspects of order fulfillment, from order receipt to delivery, using SAP software.

This includes processing orders, coordinating with various departments to ensure timely delivery, and resolving any issues that may arise.

Our ideal candidate has an in-depth knowledge of SAP SD (Sales and Distribution) module and a track record of successfully coordinating order fulfillment in a fast-paced, dynamic environment.

 

Responsibilities

• Manage the entire order fulfillment process using SAP SD.
• Interface with sales, production, and logistics departments to ensure timely and accurate order delivery.
• Resolve any issues that may arise during the order fulfillment process.
• Ensure accurate and up-to-date order status tracking in SAP SD.
• Implement strategies to improve the efficiency and accuracy of the order fulfillment process.
• Provide regular reports on order status and fulfillment metrics.
• Ensure compliance with all company policies and procedures related to order fulfillment.

 

Qualifications

• Proven experience as an SAP SD Order Fulfillment Coordinator or similar role.
• In-depth knowledge of SAP SD module, including its order management and fulfillment functionalities.
• Strong problem-solving skills and the ability to resolve order fulfillment issues quickly and effectively.
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Strong communication skills, with the ability to coordinate effectively with various departments.
• Bachelor’s degree in Business Administration, Logistics, or a related field.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: SAP SD Order Fulfillment Coordinator
• Work Environment: This role is typically office-based, with some flexibility for remote work. Travel may be required occasionally to visit suppliers or customers.
• Reporting Structure: Reports to the Order Fulfillment Manager or Supply Chain Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $125,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a SAP SD Order Fulfillment Coordinator Do?

A SAP SD Order Fulfillment Coordinator is a critical player in the realm of logistics and supply chain management, typically employed by manufacturing and retail businesses.

They are responsible for overseeing and managing the entire order fulfillment process within a company’s sales and distribution department using SAP (System Application and Products) software.

Their main role includes the management of customer orders, from initial receipt through to the delivery of the product.

They are involved in validating and processing sales orders, coordinating with production and logistics departments to ensure timely and accurate delivery, and managing any order changes or cancellations.

They also work closely with the customer service and sales teams to resolve any customer-related issues or discrepancies that arise during the order fulfillment process.

In addition, they oversee invoicing and handle customer inquiries about order status and delivery.

Moreover, they are responsible for maintaining accurate data in the SAP system, including customer information, product details, and order status updates.

They play a vital role in inventory management, ensuring that the right products are always available to meet customer demand.

The SAP SD Order Fulfillment Coordinator also monitors and analyzes the efficiency of the order fulfillment process, identifying areas for improvement and implementing process enhancements to increase productivity and customer satisfaction.

In larger organizations, they may also assist in training and mentoring other team members on SAP SD functionalities and processes.

 

SAP SD Order Fulfillment Coordinator Qualifications and Skills

An SAP SD Order Fulfillment Coordinator must have a comprehensive range of skills and qualifications to manage and fulfill orders effectively, including:

• Proficiency in SAP SD (Sales and Distribution) module to manage sales and customer distribution processes effectively.
• Knowledge of order management and order fulfillment processes to effectively manage order cycle, including order entry, shipment and delivery, billing and payment processes.
• Strong analytical abilities to efficiently track and analyze order status, identify issues, and implement solutions to ensure order fulfillment.
• Excellent communication skills to facilitate effective interaction with sales, logistics, finance teams, and other stakeholders involved in order fulfillment.
• Detailed understanding of logistic processes and inventory management to ensure the availability of goods and coordinate efficient deliveries.
• Excellent organizational and multitasking skills to handle multiple orders and tasks simultaneously while maintaining accuracy and efficiency.
• Strong problem-solving skills to quickly identify and resolve issues that could impact order fulfillment and customer satisfaction.
• Experience with customer service, as the role requires responding to customer inquiries about order status and problem resolution.
• Knowledge of applicable regulatory and compliance standards related to sales and distribution to ensure all operations are compliant.

 

SAP SD Order Fulfillment Coordinator Experience Requirements

Entry-level candidates for the role of SAP SD Order Fulfillment Coordinator may have 1 to 2 years of experience, which could be gained through internships or part-time roles in related business process or IT fields.

These professionals may also have gained valuable experience in roles such as Business Analyst, SAP Consultant, or in Supply Chain or Logistics Management.

Candidates with over 3 years of experience usually develop their skills and knowledge in entry-level SAP roles or as SAP SD Associates.

They should have a good understanding of SAP SD (Sales and Distribution) module and a proficiency in managing order-to-cash processes.

Those with over 5 years of experience may have a thorough understanding of end-to-end order fulfillment processes in the SAP SD environment, including sales order management, delivery processing, and billing.

They might have also gained some leadership experience and are often ready to oversee teams or manage complex SAP SD projects.

In addition to the practical experience, a solid understanding of SAP software and a certification in SAP SD can be a significant advantage for candidates.

Extensive experience in order management, customer service, and logistics, along with strong analytical and problem-solving skills, are often required.

 

SAP SD Order Fulfillment Coordinator Education and Training Requirements

An SAP SD Order Fulfillment Coordinator typically holds a bachelor’s degree in business administration, supply chain management, information technology or a related field.

The role requires deep knowledge and understanding of SAP software, specifically the Sales and Distribution (SD) module.

Therefore, having a SAP SD certification is often a requirement or at least a significant advantage.

Practical experience in order management, sales, and distribution is highly advantageous.

Knowledge of other SAP modules such as Materials Management (MM) or Production Planning (PP) can also be beneficial.

In addition to technical skills, an SAP SD Order Fulfillment Coordinator should have strong analytical, problem-solving, and communication skills.

Advanced degrees like a Master’s in Business Administration (MBA) or relevant post-graduate study, while not a necessity, can provide an edge in the competition for roles in large organizations.

Continual professional development through further SAP training or relevant courses is highly recommended to keep up with the latest enhancements and functionalities in SAP software.

 

SAP SD Order Fulfillment Coordinator Salary Expectations

The average salary for a SAP SD Order Fulfillment Coordinator is $72,283 (USD) per year.

However, the actual salary may vary based on factors such as experience, level of expertise in the SAP SD module, the industry of employment, and the geographical location.

 

SAP SD Order Fulfillment Coordinator Job Description FAQs

What skills does a SAP SD Order Fulfillment Coordinator need?

SAP SD Order Fulfillment Coordinators should have a good understanding of SAP SD (Sales and Distribution) module, including pricing, shipping, billing, and creating sales orders.

They should also possess strong analytical skills, problem-solving abilities, and attention to detail.

Furthermore, they should have excellent communication skills to interact with various departments and ensure smooth order fulfillment.

 

Do SAP SD Order Fulfillment Coordinators need a degree?

Yes, most companies require at least a bachelor’s degree in Business, Information Systems, Computer Science or a related field.

Additionally, having certifications in SAP SD or other relevant SAP modules is usually preferred.

Prior experience in order management, supply chain, or sales can also be beneficial.

 

What should you look for in a SAP SD Order Fulfillment Coordinator resume?

When reviewing the resume of a potential SAP SD Order Fulfillment Coordinator, you should look for a solid understanding of the SAP SD module as well as experience in order fulfillment, sales, distribution, and supply chain.

Additional skills like project management, analytics, and problem-solving can be beneficial.

Also, look for relevant qualifications, certifications, and work experience in similar roles.

 

What qualities make a good SAP SD Order Fulfillment Coordinator?

A good SAP SD Order Fulfillment Coordinator should have a keen attention to detail, strong problem-solving abilities, and excellent communication skills.

They should be well-organized to manage multiple orders and effectively coordinate between various departments.

They should also be able to adapt quickly to changes and have a strong understanding of sales and distribution processes.

 

Is it difficult to hire SAP SD Order Fulfillment Coordinators?

Finding qualified SAP SD Order Fulfillment Coordinators can be challenging due to the specialized skills required for this role.

The demand for these professionals often exceeds the supply, so companies need to offer competitive salary packages and benefits to attract candidates.

It’s also important to provide opportunities for career advancement and continuous learning to retain these professionals.

 

Conclusion

So there you have it.

Today, we delved into the dynamic world of an SAP SD Order Fulfillment Coordinator.

And guess what?

It’s not just about processing orders.

It’s about orchestrating seamless business operations, one order at a time.

With our detailed SAP SD Order Fulfillment Coordinator job description template and real-world examples, you’re well equipped to make your next career move.

But why stop there?

Delve deeper with our job description generator. It’s your ultimate tool for crafting precision-targeted job listings or fine-tuning your resume to perfection.

Remember:

Every order coordinated contributes to the broader business success.

Let’s shape that success. Together.

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