Security Shift Manager Job Description [Updated for 2025]

In an increasingly connected world, the role of a Security Shift Manager has become crucial.
As technology evolves, the demand for skilled professionals who can manage, monitor, and secure our digital infrastructure continues to grow.
But let’s delve deeper: What’s truly expected from a Security Shift Manager?
Whether you are:
- A job seeker looking to understand the core of this role,
- A hiring manager outlining the perfect candidate,
- Or simply fascinated by the realm of security management,
You’ve come to the right place.
Today, we reveal a customizable Security Shift Manager job description template, designed for easy posting on job boards or career sites.
Let’s dive right into it.
Security Shift Manager Duties and Responsibilities
Security Shift Managers play a pivotal role in maintaining the security of a facility.
They manage the security team during their shift, ensure protocols are followed, and respond to security incidents as needed.
Their daily duties and responsibilities include:
- Overseeing the activities of the security team during their shift
- Developing and implementing security protocols and procedures
- Ensuring the security team is adequately trained and prepared for their duties
- Responding to security incidents and managing the resolution process
- Conducting regular security audits to identify potential vulnerabilities
- Maintaining detailed records of incidents and actions taken
- Coordinating with local law enforcement and other relevant authorities as necessary
- Managing the scheduling and deployment of security staff
- Regularly reviewing and updating security protocols as per the organization’s requirements
- Ensuring all security equipment is in good working order
- Providing performance feedback and coaching to security team members
- Maintaining a high level of confidentiality and professionalism at all times
Security Shift Manager Job Description Template
Job Brief
We are seeking a dedicated and reliable Security Shift Manager to lead our security team during assigned shifts.
The Security Shift Manager’s responsibilities include overseeing the patrol of premises, supervising the security team, responding to incidents, and ensuring adherence to safety laws and regulations.
Our ideal candidate has a strong understanding of security protocols, excellent leadership skills, and the ability to manage a team under stressful situations.
Ultimately, the role of the Security Shift Manager is to ensure the safety and security of our premises, employees, and visitors at all times.
Responsibilities
- Oversee the security team during assigned shifts
- Develop and enforce security protocols, procedures, and policies
- Coordinate with the security team to ensure thorough patrol of premises
- Respond to security incidents promptly and professionally
- Provide guidance and supervision to security personnel
- Assist in training new security staff members
- Ensure compliance with safety laws and regulations
- Prepare detailed reports on security incidents
- Implement security measures to prevent theft, violence, or breaches of safety
- Coordinate with law enforcement agencies when necessary
Qualifications
- Proven work experience in a security role, preferably in a leadership position
- Extensive knowledge of security protocols and procedures
- Ability to manage and lead a team
- Strong decision-making and crisis management skills
- Excellent communication skills
- First aid and self-defense training
- Ability to operate security equipment and systems
- High school diploma or equivalent
- Certification in security training or relevant field is a plus
Benefits
- 401(k)
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
- Professional development opportunities
Additional Information
- Job Title: Security Shift Manager
- Work Environment: Requires working in shifts, including nights, weekends, and holidays. Physical work is involved, including walking, standing for long periods, and possibly running.
- Reporting Structure: Reports to the Security Director or Security Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $45,000 minimum to $65,000 maximum
- Location: [City, State] (specify the location or indicate if remote)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].
What Does a Security Shift Manager Do?
Security Shift Managers work in various industries, such as corporate businesses, retail establishments, or residential communities, where they oversee the security operations during their assigned shift.
They are responsible for managing the security team, assigning tasks and duties, and ensuring that each member is fulfilling their role effectively.
This involves conducting briefings at the start of each shift, discussing any incidents or issues from the previous shift, and outlining the objectives for the current shift.
Security Shift Managers also monitor the surveillance systems, perform routine checks of the property, and respond to any security threats or breaches.
They need to have good decision-making skills, as they often need to react quickly and effectively to any potential risks or emergencies.
Another part of their role is to maintain detailed records of any incidents that occur during their shift.
This might involve writing up reports, gathering evidence, and liaising with law enforcement if necessary.
Security Shift Managers are also often involved in training new security staff, ensuring they understand their duties and the security procedures of the establishment.
In addition, they perform administrative duties such as scheduling, ensuring the staff complies with company policies, and communicating with other managers or supervisors about any pertinent issues or updates.
Security Shift Manager Qualifications and Skills
The Security Shift Manager should possess a diverse range of skills and qualifications to ensure the safety and security of a specific location, including:
- Excellent communication skills to coordinate with security staff and relay important information clearly and effectively.
- Strong leadership and management skills to supervise security team, promoting a team environment and improving staff performance.
- Good attention to detail for surveillance to detect suspicious activity or breaches in security protocol.
- Problem-solving abilities to address and rectify any security concerns or issues that may arise.
- Experience with security systems and technology, understanding their operation and usage for optimum security.
- Physical fitness and endurance to handle extensive shift hours, potential emergency situations, and on-ground patrolling when needed.
- Excellent decision-making skills to make quick and effective decisions in high-pressure situations.
- Knowledge of safety and emergency procedures to ensure the well-being of staff and visitors.
- Customer service skills to professionally and courteously handle any issues or complaints.
Security Shift Manager Experience Requirements
The Security Shift Manager position typically requires a background in security operations, and several years of practical experience in the field.
This can include roles such as Security Guard, Security Officer, or Patrol Officer, where they have had the opportunity to gain hands-on experience and understand the responsibilities of maintaining security.
Entry-level Security Shift Managers may have around 2 to 3 years of experience in these roles.
They are expected to be well-versed in standard protocols and procedures, with a focus on crisis management and response.
They are also likely to have experience working in different shifts, including nights and weekends.
Candidates with more than 5 years of experience in the field may be considered for senior or supervisory roles.
These candidates often have extensive knowledge of safety and security standards, and have shown a strong ability to lead teams effectively.
They also generally have a proven track record of handling complex security situations, and have had extensive training in emergency response protocols.
Those with more than 7 to 10 years of experience are often preferred for managerial roles, as they have significant leadership experience in the field.
These candidates have a deep understanding of security operations, and are capable of overseeing an entire team of security personnel, while also coordinating with other departments to ensure overall safety.
Furthermore, those aiming for a managerial role often have additional certification or training in security management, which further enhances their skills and qualifications for the role.
Security Shift Manager Education and Training Requirements
Security Shift Managers typically hold a high school diploma or its equivalent, though a bachelor’s degree in criminal justice, business administration or a related field may be preferred by some employers.
They are expected to have significant experience in security or law enforcement, with several years in a supervisory role.
Experience in the industry or setting (like retail, corporate, or industrial) in which they’re applying may also be required.
A solid understanding of security protocols, procedures, and relevant technology is crucial for this role.
Familiarity with emergency response procedures, fire safety, and first aid can be beneficial.
They might also need to hold a security license or certification depending on the state requirements.
These certifications, such as the Certified Protection Professional (CPP) or Physical Security Professional (PSP), are offered by associations like ASIS International.
Advanced training in management, conflict resolution, and crisis management could further enhance their skills.
Strong leadership, excellent communication skills, and a high level of physical fitness are also often required for this role.
Ongoing training, such as updates on security technology or changes in law enforcement regulations, may also be necessary.
Security Shift Manager Salary Expectations
A Security Shift Manager earns an average salary of $47,987 (USD) per year.
The actual earnings can vary depending on factors such as the level of experience, specific skills, the size and location of the employing organization, and the complexity of the responsibilities handled.
Security Shift Manager Job Description FAQs
What skills does a Security Shift Manager need?
A Security Shift Manager needs to have strong leadership skills to manage a team of security personnel effectively.
They should have excellent observational skills to identify security risks and potential threats, as well as problem-solving skills to effectively manage and mitigate these risks.
Communication and interpersonal skills are also crucial as they need to coordinate with their team, other departments, and emergency services when necessary.
What is the educational requirement for a Security Shift Manager?
While a degree is not strictly necessary, a bachelor’s degree in criminal justice or a related field can be beneficial.
Most importantly, Security Shift Managers need to have previous experience in security roles, and many have progressed up the ranks from a Security Officer position.
Many employers also value candidates with relevant certifications such as a Certified Protection Professional (CPP) or Physical Security Professional (PSP) credentials.
What should you look for in a Security Shift Manager resume?
When reviewing a Security Shift Manager’s resume, look for a proven track record in security management and leadership roles.
Relevant certifications, training in emergency response, and experience in conducting security audits and implementing security protocols are strong indicators of a good candidate.
Also, look for skills such as strong decision-making, problem-solving, and ability to handle stressful situations.
What qualities make a good Security Shift Manager?
A good Security Shift Manager is vigilant, observant, and quick to react in emergency situations.
They should be able to lead and manage a team effectively, ensuring all security personnel are trained and prepared for any potential threats or issues.
They must also have excellent communication skills, being able to liaise effectively with their team, law enforcement, and other stakeholders.
What are the daily duties of a Security Shift Manager?
On a typical day, a Security Shift Manager may start by briefing their team about any potential threats, reviewing incident reports from the previous shift, and assigning duties.
Throughout the shift, they monitor the security systems, ensure all areas are adequately covered, conduct security audits, and respond to any incidents that may arise.
They also liaise with other departments and stakeholders to ensure the overall safety and security of the premises.
Conclusion
So there you have it.
Today, we’ve unlocked the secrets behind what it means to be a Security Shift Manager.
Guess what?
It’s not just about overseeing security operations.
It’s about safeguarding the future, one shift at a time.
With our go-to Security Shift Manager job description template and real-world examples, you’re all set to take the lead.
But why stop there?
Dive deeper with our job description generator. It’s your essential tool for crafting precision-based listings or fine-tuning your resume to perfection.
Remember:
Every shift managed is part of the bigger picture.
Let’s safeguard the future. Together.
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