Shipping and Receiving Associate Job Description [Updated for 2025]

In the dynamic world of logistics, the role of Shipping and Receiving Associates is increasingly critical.

As business industries progress, the demand for efficient individuals who can manage, streamline, and secure our shipping and receiving operations grows stronger.

But let’s delve deeper: What’s truly expected from a Shipping and Receiving Associate?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager designing the perfect candidate profile,
• Or simply fascinated by the intricacies of shipping and receiving operations,

You’re in the right place.

Today, we present a customizable Shipping and Receiving Associate job description template, crafted for effortless posting on job boards or career sites.

Let’s dive right into it.

Shipping and Receiving Associate Duties and Responsibilities

Shipping and Receiving Associates play a crucial role in the supply chain process.

They are responsible for efficiently managing the shipment and receipt of goods in a warehouse or distribution center.

Their key duties and responsibilities include:

• Receiving and verifying incoming shipments to ensure accuracy
• Packing and shipping orders, managing the timely flow of warehouse work
• Loading and unloading delivery vehicles
• Inspecting inventory for damage or missing items
• Keeping accurate records of all warehouse activities
• Operating warehouse machinery such as forklifts, pallet jacks, and hand trucks
• Maintaining cleanliness and orderliness of the warehouse
• Coordinating with delivery services and scheduling pickups
• Ensuring all safety guidelines are followed to prevent workplace accidents
• Communicating any discrepancies or issues to the supervisor

 

Shipping and Receiving Associate Job Description Template

Job Brief

We are searching for an organized and detail-oriented Shipping and Receiving Associate to manage our incoming and outgoing merchandise.

Shipping and Receiving Associate responsibilities include verifying and recording incoming merchandise, managing inventory, and preparing items for shipment.

Our ideal candidate is familiar with supply chain procedures and can operate both hand and electric pallet jacks.

Ultimately, the role of the Shipping and Receiving Associate is to ensure that all transactions are properly recorded and that merchandise is handled efficiently and safely.

 

Responsibilities

• Examine contents and compare with records to verify accuracy of incoming or outgoing shipment.
• Prepare documents, such as work orders, bills of lading, and shipping orders to route materials.
• Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and record-keeping purposes.
• Deliver or route materials to departments using handtruck, conveyor, or sorting bins.
• Determine shipping methods, routes, or rates for materials to be shipped.
• Confer and correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications.
• Pack, seal, label, and affix postage to prepare materials for shipping.

 

Qualifications

• Proven work experience as a Shipping and Receiving Associate or similar role
• Good understanding of supply chain procedures
• Active participation in safety training and the ability to operate all warehouse equipment
• Experience with forklift operation and pallet jacks
• Working knowledge of computer programs for entering data
• Physical ability to frequently lift and carry materials weighing up to 25 pounds, and occasionally up to 50 lbs
• High school diploma

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Training and development opportunities

 

Additional Information

• Job Title: Shipping and Receiving Associate
• Work Environment: Warehouse setting with some outdoor work. Physical demands include lifting, carrying, bending, and operating warehouse machinery.
• Reporting Structure: Reports to the Shipping and Receiving Supervisor.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $30,000 minimum to $45,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Shipping and Receiving Associate Do?

Shipping and Receiving Associates typically work for retail companies, manufacturing plants, and other businesses where goods are frequently shipped or received.

They are responsible for managing all incoming and outgoing shipments, ensuring their accuracy, completeness, and condition.

This includes packing goods, checking for damage, verifying correct quantities and types of goods, and arranging for their transportation.

Associates must be able to accurately document inventory and shipping information, often using computer systems to track and record data.

They might also be required to load and unload trucks or other delivery vehicles, often using pallet jacks, forklifts or other machinery.

In some cases, a Shipping and Receiving Associate may also handle returns, inspecting the returned item for damage and arranging for its restocking or disposal.

Lastly, they also ensure that the warehouse or storage area is kept clean and organized, complying with safety regulations to ensure a safe working environment.

 

Shipping and Receiving Associate Qualifications and Skills

A competent Shipping and Receiving Associate should have skills and qualifications that match your job description, such as:

• Good organizational skills to manage multiple shipments and deliveries at the same time, keep track of inventory, and ensure the accuracy of all shipment data.
• Knowledge of shipping and receiving processes and regulations, including familiarity with international shipping laws for global transactions.
• Strong attention to detail to ensure that all items are correctly packaged, addressed, and loaded for shipment, and also to verify the accuracy of received items against the shipping documents.
• Physical stamina and strength to lift and move heavy packages, operate warehouse machinery, and spend long hours standing or walking.
• Excellent communication skills to collaborate effectively with suppliers, transport companies, and colleagues, and to handle customer inquiries and complaints.
• Ability to work under pressure and meet deadlines, especially during peak business periods.
• Problem-solving skills to resolve any shipping or receiving issues, such as delays, damaged goods, or incorrect deliveries.
• Proficiency in using warehouse management systems and other relevant computer software.
• Customer service skills to ensure satisfaction of both internal and external customers.

 

Shipping and Receiving Associate Experience Requirements

Entry-level candidates for a Shipping and Receiving Associate role may have 1 to 2 years of experience, often gained through part-time roles or internships in warehouse operations or logistics.

They can also gain relevant experience in roles such as Warehouse Worker, Stock Clerk, or other logistics-related roles.

Candidates with more than 3 years of experience are usually considered experienced Shipping and Receiving Associates.

They often develop their operational skills, knowledge of shipping procedures, and experience with inventory management systems in these roles.

Those with more than 5 years of experience in the field may possess advanced skills like freight negotiation, handling of international shipments, and supervisory experience.

Such candidates may be ready for a leadership role within the shipping and receiving department, like a team leader or manager.

In addition, some roles may require knowledge of specific shipping software or certification in forklift operation.

Furthermore, familiarity with safety standards and regulations can also be an advantage in this role.

 

Shipping and Receiving Associate Education and Training Requirements

A Shipping and Receiving Associate typically requires a high school diploma or equivalent.

This role involves handling various types of merchandise, so the associate needs to have knowledge in inventory control and warehousing, which can be obtained through vocational training or on-the-job experience.

Some employers may prefer candidates with an associate’s degree in logistics or a related field, although this is not usually required.

Shipping and Receiving Associates should also be familiar with using inventory management software and barcode scanners.

These skills can be learned on the job, or through specific training courses.

Certifications in forklift operation, safety protocols, and hazardous material handling can also be beneficial, and some companies might require them.

While not mandatory, pursuing further education or training in logistics or supply chain management could be advantageous for those seeking to advance in this field.

Continuous learning and skill development are crucial, as technology and logistics practices often change.

 

Shipping and Receiving Associate Salary Expectations

A Shipping and Receiving Associate earns an average salary of $31,200 (USD) per year.

However, the actual salary may vary based on years of experience, the complexity of the tasks, the company size, and the geographical location.

 

Shipping and Receiving Associate Job Description FAQs

What skills does a Shipping and Receiving Associate need?

Shipping and Receiving Associates should have good organizational skills to keep track of incoming and outgoing goods.

They should also have basic computer skills for data entry tasks and excellent attention to detail to ensure accuracy in orders and shipments.

Physical stamina is also required as the role involves considerable manual work like lifting and moving heavy packages.

 

Do Shipping and Receiving Associates need a degree?

While a high school diploma or equivalent is typically required, a degree is not necessary for a Shipping and Receiving Associate role.

However, a bachelor’s degree or diploma in supply chain management or a related field may prove beneficial for career advancement.

On-the-job training is usually provided to understand the company’s specific processes and systems.

 

What should you look for in a Shipping and Receiving Associate resume?

Look for previous experience in a warehouse setting, which demonstrates familiarity with shipping and receiving processes.

Proficiency in using warehouse equipment like forklifts and pallet jacks is also advantageous.

Also, check for any relevant certifications, such as OSHA safety certification, which can be a valuable addition.

 

What qualities make a good Shipping and Receiving Associate?

A good Shipping and Receiving Associate is reliable, diligent, and maintains a high level of accuracy in their work.

They should be able to work well in a team and communicate effectively with colleagues and supervisors.

Problem-solving skills are also important to deal with any issues that may arise during the shipping or receiving process.

 

Is it difficult to hire Shipping and Receiving Associates?

The difficulty in hiring a Shipping and Receiving Associate can vary depending on the specific requirements of the role.

For instance, if the role requires operating heavy machinery, finding candidates with the necessary certifications and experience can be challenging.

However, with a detailed job description highlighting the specific skills and qualifications needed, employers can attract the right candidates for the role.

 

Conclusion

And there you have it.

Today, we’ve unpacked the intricacies of what being a Shipping and Receiving Associate truly means.

Surprise!

It’s not just about loading and unloading goods.

It’s about orchestrating the smooth flow of goods in and out of the business, one shipment at a time.

With our handy Shipping and Receiving Associate job description template and real-world examples, you’re fully prepared to take your next step.

But why stop there?

Venture further with our job description generator. It’s your sure-fire tool for creating precision-crafted listings or polishing your resume to perfection.

Remember:

Every shipment is a vital cog in the wheels of commerce.

Let’s optimize that process. Together.

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