Shopping Mall Janitor Job Description [Updated for 2025]

In the bustling world of retail, the unsung heroes are often the janitors who keep our shopping malls spotless and inviting.

As our shopping habits evolve and malls continue to grow in size and complexity, the demand for diligent individuals who can maintain, clean, and ensure the safety of these communal spaces increases.

But let’s delve deeper: What’s truly expected from a shopping mall janitor?

Whether you are:

• A job seeker trying to understand the depth of this role,
• A hiring manager looking to define the ideal candidate,
• Or simply curious about the day-to-day duties of a mall janitor,

You’re in the right place.

Today, we present a customizable shopping mall janitor job description template, crafted for easy posting on job boards or career sites.

Let’s dive right into it.

Shopping Mall Janitor Duties and Responsibilities

Shopping Mall Janitors are responsible for the cleanliness, maintenance, and safety of the mall.

They play an integral role in maintaining a pleasant environment for both customers and employees.

As a Shopping Mall Janitor, daily duties and responsibilities include:

• Maintaining cleanliness of public areas including restrooms, food courts, and hallways
• Performing general sweeping, mopping, vacuuming, and dusting
• Emptying trash bins and ensuring proper disposal of waste
• Cleaning and sanitizing restrooms and replenishing supplies as needed
• Addressing immediate cleaning needs or spills to prevent accidents
• Using industrial cleaning equipment for specific tasks such as waxing floors or shampooing carpets
• Reporting maintenance issues such as lighting defects or broken equipment to mall management
• Adhering to health and safety standards while performing tasks
• Assisting with setup and takedown of special events or displays
• Monitoring supply levels and notifying management when new supplies are needed

 

Shopping Mall Janitor Job Description Template

Job Brief

We are looking for a diligent Shopping Mall Janitor to maintain cleanliness and functionality within our premises.

The Shopping Mall Janitor’s responsibilities include maintaining the cleanliness of all mall areas, performing routine maintenance tasks, and ensuring that safety regulations are met.

Our ideal candidate has previous experience as a janitor, is familiar with cleaning supplies and equipment, and possesses excellent physical stamina.

Ultimately, the role of the Shopping Mall Janitor is to ensure that the mall is clean, safe, and presentable for all visitors at all times.

 

Responsibilities

• Clean and supply designated areas within the mall.
• Perform various cleaning actions such as dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, and restrooms.
• Perform minor repairs and respond to emergency calls for service.
• Carry out heavy cleansing tasks and special projects.
• Ensure all cleaning equipment and materials are maintained and stored properly.
• Notify management of occurring deficiencies or needs for repairs.
• Stock and maintain supply rooms.
• Follow all health and safety regulations.

 

Qualifications

• Proven experience as a janitor or similar role.
• Knowledge of cleaning chemicals and supplies.
• Experience with janitorial tools and equipment.
• Ability to handle heavy equipment and machinery.
• Integrity and good interpersonal skills.
• High school degree or equivalent.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Employee discounts

 

Additional Information

• Job Title: Shopping Mall Janitor
• Work Environment: Shopping Mall
• Reporting Structure: Reports to the Facility Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $20,000 minimum to $30,000 maximum
• Location: [City, State] (specify the location)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Shopping Mall Janitor Do?

A Shopping Mall Janitor primarily works in shopping malls or similar large retail establishments, ensuring that the facility is clean, safe, and presentable at all times.

They are responsible for routine cleaning tasks including sweeping, mopping, dusting, and vacuuming.

They also empty trash cans, clean restrooms, wash windows, and manage the general tidiness of public areas within the mall.

More detailed tasks may include waxing floors, deep-cleaning carpets, and washing down escalators, elevators, and stairways.

They may also be tasked with ensuring that outdoor areas, such as parking lots and sidewalks, are free of debris and litter.

Apart from cleaning, Shopping Mall Janitors may also be responsible for some maintenance tasks.

This could include light bulb replacement, minor repairs, or reporting major maintenance issues to the appropriate department.

Their role is critical in maintaining a pleasant and inviting shopping environment for customers.

They also contribute to the overall health and safety of the mall by reducing hazards and maintaining cleanliness.

 

Shopping Mall Janitor Qualifications and Skills

A competent Shopping Mall Janitor should have the skills and qualifications that align with the task’s requirements, including:

• Physical stamina and dexterity to perform a variety of cleaning tasks such as mopping, sweeping, dusting, and lifting heavy objects.
• Knowledge of cleaning techniques and safe use of cleaning chemicals and equipment, adhering to health and safety regulations.
• Exceptional attention to detail to ensure the cleanliness and hygiene of all areas within the shopping mall.
• Time management skills to complete tasks efficiently within the scheduled shift while ensuring the high standards of cleanliness are met.
• Customer service skills to interact with mall visitors in a courteous and professional manner, often serving as a point of contact for queries or directions.
• Problem-solving skills to address on-the-spot cleaning emergencies or equipment malfunctions.
• Ability to work independently or as part of a team, often coordinating with other departments for maintenance or repair work.
• Knowledge or willingness to learn basic maintenance tasks, such as changing light bulbs or minor repair works.

 

Shopping Mall Janitor Experience Requirements

Entry-level candidates for a Shopping Mall Janitor role may be required to have at least 6 months to 1 year of experience in cleaning services, preferably in a public area or commercial space.

This experience can be gained through part-time roles or internships in janitorial services, housekeeping, or other related fields.

Candidates with more than 2 years of experience in a janitorial role would typically have developed a strong understanding of cleaning procedures, safety protocols, and the use of various cleaning equipment and materials.

They might also be tasked with more complex duties such as managing cleaning supplies inventory or training new staff.

Those with more than 5 years of experience in a janitorial role, and specifically in a large commercial setting like a shopping mall, may be considered for supervisory or managerial positions.

These roles would require proven experience in leading a team, coordinating tasks, and ensuring the mall’s cleanliness and safety standards are consistently met.

 

Shopping Mall Janitor Education and Training Requirements

Shopping Mall Janitors typically require a high school diploma or equivalent education.

Formal education beyond high school is not usually required, but some janitors may choose to complete vocational training programs in facility maintenance to enhance their skills and job prospects.

These programs can provide practical knowledge in various areas of maintenance, such as electrical systems, plumbing, and HVAC systems.

Training for a Shopping Mall Janitor is usually on the job, where they learn to clean different types of surfaces, operate industrial cleaning equipment, and understand the correct use of cleaning chemicals.

While not always required, obtaining a certification from the International Janitorial Cleaning Services Association (IJCSA) or similar organizations can demonstrate a janitor’s competence and dedication to their profession.

Some shopping malls might require janitors to have a valid driver’s license if their duties include operating vehicles or equipment.

Physical stamina and reliability are essential qualities for this job role, as is the willingness to perform routine, manual work.

 

Shopping Mall Janitor Salary Expectations

A Shopping Mall Janitor can expect to earn an average wage of $12.02 (USD) per hour.

However, the exact wage can vary depending on factors such as experience, the location of the mall, and the company that operates it.

 

Shopping Mall Janitor Job Description FAQs

What skills does a Shopping Mall Janitor need?

Shopping Mall Janitors should have a strong understanding of cleaning products and their appropriate usage.

They should also possess good physical stamina as the job may involve lots of walking, bending, and lifting.

Basic maintenance skills are also beneficial for minor repair work.

Lastly, they should have strong communication and teamwork skills as they often have to work closely with other staff and respond to cleaning emergencies.

 

Do Shopping Mall Janitors need any formal education?

Formal education is not typically required for a Shopping Mall Janitor role.

However, having a high school diploma or GED may be preferred by some employers.

Most of the training is done on-the-job and covers the safe use of cleaning chemicals and equipment.

 

What should you look for in a Shopping Mall Janitor resume?

Look for previous experience in a janitorial role, preferably in a similar setting such as a shopping mall, hotel, or large commercial building.

A good Shopping Mall Janitor resume should also demonstrate familiarity with cleaning equipment and chemicals.

Certifications in health and safety protocols or hazardous materials handling can also be an advantage.

 

What qualities make a good Shopping Mall Janitor?

A good Shopping Mall Janitor is reliable, punctual, and able to work well under minimal supervision.

They should also be detail-oriented to ensure all areas of the mall are kept clean and tidy.

They should also demonstrate a commitment to safety, as they often work with potentially hazardous materials.

Good physical endurance is also important due to the physical nature of the job.

 

What are the working hours for a Shopping Mall Janitor?

The working hours for a Shopping Mall Janitor can vary, but usually, they work outside of peak hours when the mall is closed to the public.

This could mean early morning or late-night shifts.

Some malls might require janitors to work on weekends and holidays due to higher foot traffic on those days.

 

Conclusion

And there you have it.

Today, we shone a spotlight on the unsung hero of every mall: the shopping mall janitor.

Surprised?

It’s not just about sweeping and mopping.

It’s about creating a clean, safe, and enjoyable environment for all to shop in.

With our ready-to-use shopping mall janitor job description template and real-world examples, you’re equipped to make your next move.

But why stop there?

Go beyond the surface with our job description generator. It’s your key to crafting the most accurate job listings or perfecting your resume to a T.

Remember:

Every clean surface is a testament to your dedication and hard work.

Let’s create enjoyable shopping experiences. Together.

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