E-commerce Business Partners Job Description [Updated for 2025]

In the fast-paced world of e-commerce, the demand for skilled business partners is at an all-time high.

As technology propels us forward, the need for savvy individuals who can strategize, manage, and secure our online commercial landscape becomes increasingly crucial.

But let’s delve deeper: What is really expected from an e-commerce business partner?

Whether you are:

• An aspiring candidate trying to understand the core responsibilities of this role,
• A hiring manager crafting the perfect job specification,
• Or simply curious about the intricacies of e-commerce partnerships,

You’ve come to the right place.

Today, we’re introducing a customizable e-commerce business partner job description template, designed for effortless posting on job boards or career sites.

Let’s dive in.

E-commerce Business Partners Duties and Responsibilities

E-commerce Business Partners are responsible for working on strategies to grow and improve online sales.

They also work on improving the user experience and functionality of the company’s e-commerce platforms.

E-commerce Business Partners have the following duties and responsibilities:

• Work closely with cross-functional teams to develop and execute e-commerce strategies
• Monitor and analyze site performance and sales
• Provide insight and recommendations based on data to improve overall user experience and increase sales
• Manage the online product catalog, ensuring all product information is accurate and up-to-date
• Coordinate with marketing and sales teams to drive traffic and increase conversions on the e-commerce platform
• Assist in the development and management of budgets for online sales and operations
• Oversee customer service issues related to the e-commerce platform and ensure a timely resolution
• Stay current with the latest e-commerce trends and technologies to ensure the company remains competitive
• Manage third-party vendor relationships to support e-commerce activities

 

E-commerce Business Partners Job Description Template

Job Brief

We are seeking skilled and knowledgeable E-commerce Business Partners to develop and implement e-commerce strategies that align with our company’s overall objectives.

This role includes identifying and evaluating new market opportunities, driving traffic to the company’s website, and developing a deep understanding of our customer’s online behavior.

The ideal candidate should have experience in developing and implementing e-commerce strategies, strong analytical skills, and a customer-focused approach.

 

Responsibilities

• Develop and implement the company’s e-commerce strategy
• Identify and evaluate new market opportunities to increase online sales
• Work closely with the marketing team to drive traffic to the company’s website
• Analyze customer behavior to understand their online preferences and needs
• Collaborate with cross-functional teams to improve user experience and conversions
• Manage and monitor online product and inventory
• Coordinate with IT department to implement and improve the online platform
• Monitor competitive activity and develop new methods to increase web traffic
• Ensure that all e-commerce activities are consistent with the brand sense and business strategy

 

Qualifications

• Proven work experience as an E-commerce Business Partner, E-commerce Manager or similar role
• Knowledge of online marketing channels and branding
• Experience with website analytics tools (e.g., Google Analytics)
• Strong analytical and project management skills
• Understanding of web design and development concepts
• Familiarity with B2C and B2B e-commerce best practices
• Excellent verbal and written communication skills
• BSc degree in Marketing, Business or relevant field

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: E-commerce Business Partner
• Work Environment: Office setting with options for remote work. Some travel may be required for team meetings or market research.
• Reporting Structure: Reports to the E-commerce Director or Marketing Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $80,000 minimum to $120,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does an E-commerce Business Partners Do?

E-commerce Business Partners typically work for organizations across various sectors that operate online stores or trading platforms.

They can also work independently as consultants or for e-commerce consulting firms.

They work closely with various departments, such as Marketing, Sales, IT, and Customer Service, to create and implement e-commerce strategies that drive online sales and enhance customer experience.

Their job involves understanding the business’s goals and devising effective online selling strategies accordingly.

This could include improving website design, optimizing product listings, managing online advertising campaigns, and analyzing sales data.

E-commerce Business Partners are also responsible for ensuring the business’s online operations comply with relevant laws and regulations.

This could involve matters related to data protection, consumer rights, and online payment systems.

They also monitor the performance of the business’s e-commerce activities using key performance indicators and analytics tools.

They use this data to identify areas for improvement and measure the success of their strategies.

E-commerce Business Partners may also collaborate with external partners, such as suppliers, logistics providers, and online marketplaces, to ensure smooth operations and efficient supply chain management.

It’s their responsibility to stay updated with the latest e-commerce trends and technological developments and recommend updates or changes that could benefit the business.

 

E-commerce Business Partners Qualifications and Skills

E-commerce Business Partners should possess a unique blend of business acumen, technical understanding, and communication skills to drive online business success, such as:

• Understanding of e-commerce strategies and business models to help the company optimize its online presence and achieve its digital sales goals.
• Strong analytical skills to evaluate end-to-end customer experience and customer touch points.
• Knowledge of web analytics tools and the ability to analyze performance metrics for continuous optimization.
• Experience with e-commerce platforms and systems, having the technical aptitude to integrate various technologies and troubleshoot issues.
• Strong project management and multitasking skills, being able to manage multiple projects and stakeholders simultaneously.
• Exceptional communication skills, both written and verbal, for effectively communicating with internal teams, stakeholders, and customers.
• Understanding of digital marketing strategies including SEO, PPC, social media, and content marketing to attract and convert customers.
• Ability to collaborate effectively with internal teams, vendors, and other partners using strong interpersonal skills.
• Problem-solving skills to identify and resolve challenges that may impact the company’s e-commerce operations or customer experience.
• Customer service skills to understand and cater to the needs of the online customer base, enhancing customer satisfaction and loyalty.

 

E-commerce Business Partners Experience Requirements

For entry-level E-commerce Business Partner roles, candidates should typically have 1 to 2 years of experience in the e-commerce or digital marketing industry.

They may have gained this experience through relevant internships, part-time roles, or even university projects.

Candidates applying for mid-level roles should ideally have 3 to 5 years of experience in e-commerce business strategy, digital marketing, or online sales.

They should have a proven track record of managing online marketplaces and have strong knowledge of e-commerce platforms such as Amazon, eBay, or Shopify.

For senior-level E-commerce Business Partner roles, candidates should typically have over 5 years of experience in the e-commerce industry.

They should have extensive experience in building and managing online sales channels, strategic planning, and business development.

Those with more than 5 years of experience may also have some leadership experience in their background.

This can include managing a team of e-commerce professionals, overseeing online sales operations, or leading the development and implementation of e-commerce strategies.

In addition to this, e-commerce business partners should ideally have experience with digital marketing tools and strategies, data analysis, SEO, and online customer engagement.

They should also be familiar with the regulatory and legal requirements associated with online sales and international trade.

 

E-commerce Business Partners Education and Training Requirements

E-commerce Business Partners typically have a bachelor’s degree in business, marketing, or a related field.

They should have a solid understanding of e-commerce principles, which include online sales strategies, digital marketing, and web analytics.

A specialization in e-commerce or digital marketing during their studies could be beneficial.

Furthermore, knowledge of e-commerce platforms like Shopify, Magento, or Woocommerce, as well as understanding of SEO, PPC, Email Marketing, and Google Analytics is valuable.

For advanced roles, a master’s degree in business administration (MBA) or a related field may be required.

Additionally, acquiring professional certifications such as Google Ads Certification, Certified E-Commerce Consultant (CEC), or a Certificate in E-commerce can enhance their skills and open up more opportunities.

Practical experience in the e-commerce sector, either through internships or past work experience, is highly beneficial.

This role also demands a keen business sense and the ability to understand and analyze online customer behavior.

Continuous self-development and staying updated with the latest e-commerce trends and technologies are crucial for success in this role.

 

E-commerce Business Partners Salary Expectations

An E-commerce Business Partner can expect to earn an average salary of $79,000 (USD) per year.

However, the exact salary can vary depending on factors such as the level of experience, the size of the company, the industry, and the location of the business.

 

E-commerce Business Partners Job Description FAQs

What skills do E-commerce Business Partners need?

E-commerce Business Partners should possess strong analytical and strategic planning skills to identify trends and formulate business plans.

They should have a deep understanding of e-commerce platforms, digital marketing, SEO, and customer experience management.

Excellent communication skills are also needed to build relationships with internal teams and external vendors or agencies.

Familiarity with data analysis tools and e-commerce technologies is also vital.

 

Do E-commerce Business Partners need a degree?

Most E-commerce Business Partners have a Bachelor’s degree in Business, Marketing, Information Systems, or a related field.

While a degree is commonly required, relevant experience in e-commerce, digital marketing, or business development can also be invaluable.

Some roles may also prefer a candidate with a Master’s degree or an MBA.

 

What should you look for in an E-commerce Business Partner resume?

A promising E-commerce Business Partner’s resume should highlight their experiences in managing e-commerce platforms, digital marketing campaigns, and business partnerships.

They should have a proven track record in driving sales growth, improving customer experience, and implementing successful e-commerce strategies.

Knowledge in SEO, web analytics, and marketing automation tools are also a plus.

 

What qualities make a good E-commerce Business Partner?

A good E-commerce Business Partner is strategic, results-driven, and customer-oriented.

They should have strong analytical abilities to make data-driven decisions and foresee market trends.

Creativity is also crucial in conceptualizing innovative marketing campaigns or solving complex business problems.

They must also be excellent communicators and collaborators who can work well with various stakeholders.

 

Is it challenging to hire E-commerce Business Partners?

Finding the right E-commerce Business Partner can be challenging due to the specific skill set required for the role.

The ideal candidate must have a blend of business acumen, technological familiarity, and strategic thinking.

Offering competitive salaries, opportunities for professional growth, and an innovative work environment can attract high-quality candidates.

 

Conclusion

And there you have it.

Today, we’ve given you a sneak peek into the dynamic world of e-commerce business partners.

Surprise, surprise…

It’s not just about managing online sales.

It’s about shaping the future of digital retail, one transaction at a time.

With our handy e-commerce business partners job description template and real-life examples, you’re ready to make your next move.

But why not dig a little deeper?

Immerse yourself with our job description generator. It’s your guide to crafting precise listings or polishing your resume to gleaming perfection.

Remember:

Every transaction is a part of the broader commercial landscape.

Let’s shape the future of e-commerce. Together.

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