Breast Pump Company Representative Job Description [Updated for 2025]

In the evolving world of infant care, the focus on breast pump company representatives has never been more significant.

As the need for breastfeeding support progresses, the demand for knowledgeable minds who can represent, promote, and advocate for our innovative products amplifies.

But let’s delve deeper: What’s truly expected from a breast pump company representative?

Whether you are:

• A job seeker trying to understand the core of this role,
• A hiring manager outlining the ideal candidate,
• Or simply curious about the day-to-day of a breast pump company representative,

You’re in the right place.

Today, we reveal a customizable breast pump company representative job description template, designed for effortless posting on job boards or career sites.

Let’s get started.

Breast Pump Company Representative Duties and Responsibilities

Breast Pump Company Representatives interact with clients, healthcare professionals, and retailers to promote, sell, and provide information about breast pump products.

They are well-versed in the features, benefits, and proper usage of the products they represent.

Their duties and responsibilities include:

• Presenting and selling company breast pump products to current and potential clients.
• Providing detailed information about the features, benefits, and use of breast pumps and related accessories.
• Collaborating with healthcare professionals, such as midwives, nurses, and lactation consultants, to promote the use of breast pumps.
• Answering queries and addressing concerns related to the products.
• Providing demonstrations on the correct usage of breast pumps, ensuring the client’s comfort and understanding.
• Processing orders, forms, applications, and ensuring timely delivery of the products.
• Following up for client feedback and resolving any product issues.
• Staying updated on product knowledge and updates in breastfeeding science and health regulations.
• Participating in trade shows and conventions to represent the company and its products.
• Maintaining regular contact with retailers and healthcare professionals to ensure a steady flow of business.

 

Breast Pump Company Representative Job Description Template

Job Brief

We are looking for a dedicated and experienced Breast Pump Company Representative to join our team.

The successful candidate will play a crucial role in establishing a strong relationship with healthcare professionals, like lactation consultants and obstetricians, as well as directly with mothers.

The representative will provide comprehensive information about our products, assist in troubleshooting, and ensure customer satisfaction.

 

Responsibilities

• Present, promote and sell products/services to existing and prospective customers
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling and in-person visits
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

 

Qualifications

• Proven work experience as a sales representative
• Excellent knowledge of MS Office
• Familiarity with BRM and CRM practices along with the ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs
• BS/BA degree or equivalent

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Maternity leave

 

Additional Information

• Job Title: Breast Pump Company Representative
• Work Environment: This role requires travel to various locations. You will often be required to attend meetings or visit health centers, hospitals, and clinics.
• Reporting Structure: Reports to the Sales Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $75,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Breast Pump Company Representative Do?

Breast Pump Company Representatives typically work for companies that manufacture and sell breast pumps.

They might also work as independent sales representatives selling products from various breast pump companies.

Their primary role is to promote and sell their company’s breast pumps to customers, which can range from hospitals and clinics to individual consumers.

They need to understand the features, benefits, and usage of the various types of breast pumps to effectively educate potential customers.

They are responsible for establishing and maintaining relationships with healthcare providers, lactation consultants, and other professionals in the maternal health field to recommend their products.

They also often provide in-person or virtual demonstrations of their products to potential buyers, showcasing the breast pump’s functionality and answering any questions.

Breast Pump Company Representatives may also be required to attend trade shows, healthcare conferences, and other events to promote their company’s products.

In addition, they handle customer complaints and concerns, often working closely with the company’s customer service and technical support teams to resolve any issues related to the product.

They are also often involved in feedback collection, where they communicate customer experiences and suggestions to the product development teams for future improvements and enhancements.

 

Breast Pump Company Representative Qualifications and Skills

A Breast Pump Company Representative should possess a range of skills and qualifications to excel in their role, such as:

• Strong understanding of the company’s breast pump products, its functionalities, and the benefits for mothers.
• Excellent communication skills to effectively converse with healthcare providers, retailers, and customers about the product’s benefits and usage.
• Empathy and sensitivity to understand the unique needs and concerns of breastfeeding mothers and providing them with appropriate guidance and support.
• Good sales skills to promote the breast pump products to potential customers, focusing on its features and benefits.
• Strong customer service skills to handle customer queries, issues, and complaints, ensuring a positive experience and customer satisfaction.
• Technical knowledge to troubleshoot common issues with the product and guide customers on its use and maintenance.
• Ability to conduct product demonstrations for healthcare providers, retailers, and customers.
• Continual learning ability to keep updated with the latest developments and trends in breastfeeding and infant nutrition, as well as changes in company products.

 

Breast Pump Company Representative Experience Requirements

Individuals aiming to become a Breast Pump Company Representative typically require a bachelor’s degree in business, marketing, or a health-related field.

However, some companies might accept candidates with a high school diploma and relevant work experience.

Entry-level candidates may have 1 to 2 years of experience in customer service, sales, or in a healthcare setting.

This experience could be obtained through internships, part-time roles, or full-time employment.

Familiarity with breast pumps, either through personal use or previous sales experience, is often seen as an asset.

Candidates with more than 3 years of experience often have honed their customer service skills and have a deeper understanding of the products they represent, including the technical aspects of breast pumps and understanding the needs of breastfeeding mothers.

Those with more than 5 years of experience are typically considered for senior representative roles.

They may have experience in training new representatives, managing accounts, or have demonstrated a consistent record of high sales.

Some might even have experience in managing a team or leading product demonstrations at trade shows and conventions.

Advanced roles often require additional certification such as Certified Lactation Counselor or International Board Certified Lactation Consultant to better understand and address the needs of breastfeeding mothers.

 

Breast Pump Company Representative Education and Training Requirements

Breast Pump Company Representatives typically require a high school diploma or equivalent.

However, an associate or bachelor’s degree in marketing, business, or a healthcare-related field could be beneficial.

They must have a comprehensive understanding of the products they represent, therefore, extensive training on the various types of breast pumps, their usage, and maintenance is essential.

This training could be provided by the company itself or through specialized courses.

They should also have a basic understanding of breastfeeding practices, problems, and solutions.

A certification as a Lactation Consultant or similar could be advantageous, although it’s not a strict requirement.

Experience in sales, customer service, or a related field is often preferred.

This role requires excellent communication skills to effectively interact with healthcare professionals and potential customers.

In some cases, a valid driver’s license may be required for travel to different locations.

To stay updated on the latest advancements in the field, representatives should pursue ongoing learning opportunities, such as seminars, workshops, or courses related to breastfeeding, infant nutrition, and breast pump technology.

 

Breast Pump Company Representative Salary Expectations

A Breast Pump Company Representative earns an average salary of $52,000 (USD) per year.

The salary may vary depending on the level of experience, the size and market reach of the company, and the geographical location.

 

Breast Pump Company Representative Job Description FAQs

What skills does a Breast Pump Company Representative need?

A Breast Pump Company Representative should possess excellent communication and customer service skills to understand and address the needs of their clients.

They should have a good understanding of the products the company offers and be able to explain their features and benefits clearly.

Technical understanding of the breast pumps, along with problem-solving skills to troubleshoot any issues, is important.

They should also be empathetic, understanding, and sensitive to the needs of breastfeeding mothers.

 

Do Breast Pump Company Representatives need a degree?

While a degree is not mandatory, having a background in nursing, health care, or any related field could be beneficial.

At the same time, training in sales or customer service can also be advantageous.

Most importantly, Representatives must have thorough knowledge of the company’s product range and the technicalities of breast pumps.

 

What should you look for in a Breast Pump Company Representative’s resume?

Besides looking for excellent communication skills and a customer service background, look for any experience in the healthcare or maternity care sectors.

Knowledge or experience in dealing with baby products, particularly breast pumps, is a plus.

Additional qualifications in lactation consultancy can be an added advantage.

 

What qualities make a good Breast Pump Company Representative?

A good Breast Pump Company Representative is patient, understanding, and compassionate to help mothers in their breastfeeding journey.

They should be good listeners, able to understand the specific needs of each client, and provide suitable solutions.

They should also be passionate about maternal and child health, and possess a thorough understanding of their company’s products.

 

Is it difficult to hire Breast Pump Company Representatives?

The hiring process may be challenging depending on the specific qualifications and experience you’re looking for.

It can be difficult to find candidates with a balance of healthcare knowledge, customer service skills, and technical understanding of breast pumps.

However, with a well-planned recruitment strategy focusing on these areas, it’s possible to find suitable candidates.

 

Conclusion

And there you have it.

Today, we’ve unveiled the true essence of being a Breast Pump Company Representative.

Surprised?

It’s not only about promoting products.

It’s about fostering maternal wellbeing and supporting newborn health, one breast pump at a time.

With our comprehensive Breast Pump Company Representative job description template and real-world examples, you’re equipped to embark on this rewarding journey.

But why not go further?

Explore more with our job description generator. It’s your ultimate tool for developing precision-crafted listings or refining your resume to perfection.

Remember:

Every Breast Pump Company Representative plays a significant role in this nurturing journey.

Let’s support mothers and infants. Together.

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