Cafeteria Worker Job Description [Updated for 2025]

In today’s fast-paced world, the role of a cafeteria worker has never been more important.
As the rhythm of life speeds up, the demand for capable individuals who can efficiently operate, maintain, and ensure the smooth running of our cafeteria services grows stronger.
But let’s delve deeper: What’s truly expected from a cafeteria worker?
Whether you are:
- A job seeker trying to understand the core responsibilities of this role,
- A hiring manager outlining the perfect candidate,
- Or simply curious about the day-to-day operations of cafeteria work,
You’re in the right place.
Today, we present a customizable cafeteria worker job description template, designed for easy posting on job boards or career sites.
Let’s dive right into it.
Cafeteria Worker Duties and Responsibilities
Cafeteria workers perform a range of tasks related to preparing and serving food in a cafeteria or food service environment.
They may also be responsible for cleaning the cafeteria, stocking supplies, and providing customer service.
A cafeteria worker has the following duties and responsibilities:
- Prepare and serve food and beverages to customers
- Maintain clean and hygienic food preparation areas
- Operate kitchen equipment such as ovens, stoves, and grills
- Follow recipes and presentation specifications
- Restock ingredients and supplies as needed
- Check food and ingredients for freshness
- Handle cash transactions with customers
- Adhere to all sanitation and food production codes
- Assist in the setup and breakdown of the serving area
- Assist with inventory and proper food storage
- Interact with customers to provide excellent customer service
Cafeteria Worker Job Description Template
Job Brief
We are seeking a diligent, friendly, and reliable Cafeteria Worker to join our team.
The Cafeteria Worker’s responsibilities include preparing and serving food, cleaning and maintaining the cafeteria area, and providing exceptional customer service.
Cafeteria Workers are also responsible for observing health and safety guidelines to ensure a clean and hazard-free environment.
The ideal candidate will have experience in a food service setting, possess excellent interpersonal skills, and have a genuine passion for providing excellent service.
Responsibilities
- Prepare and serve meals to students and staff
- Maintain cleanliness and hygiene of the cafeteria, kitchen, and storage areas
- Assist in the receipt and stocking of food and supplies
- Operate kitchen equipment and appliances safely and efficiently
- Collect and dispose of waste in an appropriate manner
- Follow and comply with all health and safety regulations
- Provide excellent customer service to students and staff
- Assist with cash handling and cafeteria record keeping as needed
Qualifications
- Previous experience in a food service setting preferred
- Ability to operate kitchen equipment safely and efficiently
- Understanding of food safety practices and regulations
- Strong interpersonal and communication skills
- Physically capable of standing for long periods and lifting heavy items
- High School Diploma or equivalent
Benefits
- Health insurance
- Dental insurance
- Retirement plan
- Paid time off
Additional Information
- Job Title: Cafeteria Worker
- Work Environment: School cafeteria setting. This role requires standing for long periods and some heavy lifting.
- Reporting Structure: Reports to the Cafeteria Manager.
- Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
- Pay Range: $20,000 minimum to $28,000 maximum
- Location: [City, State] (specify the location)
- Employment Type: Full-time
- Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Application Instructions: Please submit your resume and a brief description of your relevant experience to [email address or application portal].
What Does a Cafeteria Worker Do?
Cafeteria Workers typically work in educational institutions, hospitals, large corporations, or other establishments with food service operations.
They are responsible for preparing and serving food to people.
They portion out servings, serve meals on trays or in take-out packages, and often operate cash registers.
Cafeteria Workers also ensure that the food serving areas are kept clean and tidy.
They clean utensils, dishes, and cooking equipment.
They also wipe down tables, chairs, and counters, ensuring a clean and hygienic environment.
They may also be involved in receiving and storing food delivery, ensuring that all items are properly stored in accordance to health regulations.
Cafeteria Workers often have to interact with clients, answering their queries about the food items being served, and occasionally dealing with special food requests or dietary restrictions.
Lastly, they are also responsible for observing and maintaining the quality of the food being served, ensuring it is cooked and stored at the appropriate temperatures to avoid foodborne illnesses.
Cafeteria Worker Qualifications and Skills
The qualifications and skills of a successful Cafeteria Worker should align with the demands and requirements of the role, including:
- Excellent interpersonal skills to interact positively with students, staff, and other customers.
- Strong communication skills to understand and fulfill food orders accurately.
- Physical stamina to stand for extended periods, carry heavy trays, and perform tasks such as cleaning, cutting, and cooking.
- Basic math skills for handling cash transactions, providing the correct change, and managing inventory accurately.
- Food safety knowledge and hygiene standards to ensure the safe preparation and handling of food.
- Knowledge of basic cooking and food preparation techniques to offer a variety of meal options.
- Organizational skills to manage multiple tasks simultaneously and maintain a clean and orderly workspace.
- Customer service skills to handle customer complaints and queries, maintaining a friendly and professional demeanor at all times.
Cafeteria Worker Experience Requirements
Cafeteria Workers often gain their initial experience in food service roles such as dishwasher, food prep assistant, or server.
Some may have completed vocational training in food service, though this is not typically a requirement for entry-level roles.
Entry-level cafeteria workers usually have 1 to 2 years of experience in the food service industry.
This experience can be gained through part-time jobs, internships, or even volunteer work in community kitchens or food banks.
Candidates with 2 to 3 years of experience often have developed basic kitchen skills, such as using kitchen equipment safely and correctly, preparing food according to recipes, and keeping the kitchen clean and sanitary.
Those with more than 3 years of experience are usually expected to take on additional responsibilities, such as inventory management, meal planning, and supervising less experienced workers.
Cafeteria workers with 5 or more years of experience often have managerial skills and may be suited for leadership roles, such as cafeteria supervisor or manager.
They may also have specialized skills, such as cooking for special diets, that can qualify them for roles in specialized facilities, such as schools, hospitals, or nursing homes.
Cafeteria Worker Education and Training Requirements
Cafeteria Workers typically require a high school diploma or equivalent.
Many cafeteria workers receive their training on the job, however, prior experience in a food service setting can be beneficial.
The training often includes food safety training where they learn about proper food preparation, storing procedures, and the importance of cleanliness.
Some states require cafeteria workers to obtain a food handler’s card or permit.
In some larger establishments or for more senior positions, an associate’s degree in culinary arts or a related field can be advantageous.
While not required, cafeteria workers may pursue certification from the American Culinary Federation or the National Restaurant Association, which may enhance job prospects and demonstrate commitment to the profession.
Depending on the state or employer, cafeteria workers may also need to undergo basic First Aid and CPR training.
This ensures they are equipped to handle any emergencies that may arise in the cafeteria setting.
Continuous learning and skills enhancement in areas such as customer service, dietary needs, and food presentation can be beneficial for career advancement.
Cafeteria Worker Salary Expectations
A Cafeteria Worker earns an average wage of $11.62 (USD) per hour.
However, actual earnings can vary depending on the experience, geographical location, and the organization one works for.
Cafeteria Worker Job Description FAQs
What skills does a cafeteria worker need?
Cafeteria workers should have strong customer service skills as they interact with students, staff, or customers frequently.
They should possess basic math skills for cash handling and portion control.
Knowledge of basic food safety and sanitation is also essential.
Physical stamina is needed as they are often on their feet for long periods, and they should be able to lift heavy objects.
Do cafeteria workers need any specific qualifications?
Usually, cafeteria workers do not need any specific qualifications.
However, a high school diploma or equivalent is typically preferred.
Some states may require food handlers to have a food safety certification.
Training is usually provided on-the-job, covering topics like food preparation, sanitation, and safety procedures.
What should you look for in a cafeteria worker resume?
A cafeteria worker’s resume should highlight previous experience in food service or customer service.
Look for any mention of cash handling, food preparation, and sanitation experience.
Any certifications, like food safety, should also be mentioned.
It’s also beneficial if they demonstrate reliability, teamwork, and excellent communication skills.
What qualities make a good cafeteria worker?
A good cafeteria worker is punctual, reliable, and can work well in a team.
They have excellent customer service skills and are able to communicate well with a diverse range of people.
They should be able to follow safety and sanitation procedures strictly.
Attention to detail, multitasking skills, and physical stamina are also important qualities.
What are the daily duties of a cafeteria worker?
A typical day for a cafeteria worker starts with setting up the cafeteria for meal service, which may include cleaning dining areas and preparing food.
They serve food to customers, manage the cash register, and may help with stocking supplies.
Cafeteria workers also clean up after meals, washing dishes and utensils, and ensuring the dining and kitchen areas are sanitary.
They may also take inventory and assist with other tasks as needed.
Conclusion
And there you have it.
Today, we’ve dished out the scoop on what being a cafeteria worker truly entails.
Surprise, surprise?
It’s not just about serving food.
It’s about nourishing communities, one meal at a time.
Equipped with our go-to cafeteria worker job description template and real-life examples, you’re ready to step into this essential role.
But why stop there?
Dig deeper with our job description generator. It’s your next step to precision-crafted job listings or honing your resume to perfection.
Remember:
Every meal served contributes to a healthier, happier community.
Let’s nourish that future. Together.
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