Collision Estimator Job Description [Updated for 2025]

In the automotive industry, the role of collision estimators has never been more important.

With the constant evolution of vehicles and their parts, there is a growing need for meticulous individuals who can assess, quantify, and manage vehicle damage after a collision.

But let’s delve deeper: What’s really expected from a collision estimator?

Whether you are:

• A job seeker trying to understand the intricacies of this role,
• A hiring manager looking to define the perfect candidate,
• Or simply curious about the inner workings of collision estimating,

You’re in the right place.

Today, we present a customizable collision estimator job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Collision Estimator Duties and Responsibilities

Collision Estimators, also known as Auto Body Estimators, examine damaged vehicles after accidents to assess the extent of structural, body, mechanical and interior damage.

They provide clients with repair estimates and interact with insurance companies to ensure appropriate claim settlements.

Their duties and responsibilities include:

• Inspecting damaged vehicles to determine necessary repair strategies and procedures
• Estimating costs for labor and materials using specialized software and manual calculation techniques
• Documenting all inspection findings, including details on damage and necessary repairs
• Discussing repair options and costs with clients, and advising them on the best solutions
• Communicating with insurance companies to manage claims and ensure that repairs are covered
• Negotiating repair costs with auto repair and body shops
• Writing comprehensive reports to document all estimation activities
• Keeping up-to-date with the latest developments in vehicle design, construction and repair techniques
• Ensuring compliance with all company policies and procedures, as well as relevant laws and regulations

 

Collision Estimator Job Description Template

Job Brief

We are seeking a detail-oriented Collision Estimator to assess vehicle damage and estimate repair costs.

The Collision Estimator’s responsibilities include inspecting damaged vehicles, writing up comprehensive damage reports, and liaising with insurance companies to ensure adequate coverage for repairs.

The ideal candidate should have a keen eye for detail, knowledge of auto repair processes, and excellent customer service skills.

 

Responsibilities

• Inspecting damaged vehicles to determine the extent of structural, body, mechanical, electrical, or interior damage.
• Evaluating repair cost using knowledge of auto repair, parts costs, labor costs, and collision repair software.
• Preparing and submitting damage reports to insurance companies.
• Communicating with technicians and clients regarding repair status.
• Providing excellent customer service to clients.
• Keeping a record of all inspections, estimates, and insurance transactions.
• Assisting in the resolution of complaints or problems.

 

Qualifications

• Proven experience as a Collision Estimator.
• Knowledge of auto repair processes and insurance procedures.
• Proficiency in relevant estimating and office software.
• Excellent organizational and multitasking abilities.
• Strong customer service and communication skills.
• Attention to detail.
• High school diploma or equivalent. A degree in a relevant field may be preferred.

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Collision Estimator
• Work Environment: Auto body repair shop. This role involves regular physical activity, including bending, lifting, and standing for extended periods.
• Reporting Structure: Reports to the Collision Center Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $35,000 minimum to $60,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Collision Estimator Do?

Collision Estimators, also known as Auto Damage Appraisers, work primarily within the automotive industry.

They are generally employed by auto repair shops, insurance companies, or auto body repair outlets.

Their primary responsibility is to inspect vehicles that have been damaged in an accident to estimate the cost of repairs.

This involves thoroughly examining the vehicle to identify all areas of damage, and estimating the cost of labor and materials to repair or replace each damaged part.

They use sophisticated computer software to calculate the estimated cost of repairs.

In some cases, they may also have to negotiate repair costs with insurance companies or customers and may need to explain the repair process and costs to the customer.

Collision Estimators also coordinate with auto mechanics and other repair professionals to ensure all damage is accounted for and repaired appropriately.

They are responsible for ensuring customer satisfaction by making sure the repairs are completed correctly and in a timely manner.

In some cases, Collision Estimators may also need to determine whether a vehicle is a total loss, meaning it would cost more to repair than the vehicle is worth.

They then communicate this information to the customer or the insurance company.

 

Collision Estimator Qualifications and Skills

A proficient Collision Estimator will have a range of technical skills, industry knowledge, and soft skills to efficiently evaluate vehicle damage and estimate repair costs, such as:

• Automotive knowledge to understand the construction and repair of various types of vehicles and recognize the extent and cost of damage.
• Attention to detail to ensure that every aspect of the vehicle damage is documented and included in the estimate.
• Technical skills to use computer software for estimating repair costs, including parts and labor.
• Negotiation skills to discuss repair costs with customers and insurance companies, potentially advocating for the necessity of certain repairs.
• Customer service skills to provide clear, empathetic communication to customers dealing with the stress of vehicle repairs, including explaining the repair process and answering any questions.
• Time-management skills to handle multiple estimates and repairs at once, ensuring each customer’s needs are met in a timely manner.
• Mathematical skills for calculating accurate repair costs.
• Understanding of insurance procedures and policies to assist customers with their insurance claims.

 

Collision Estimator Experience Requirements

Collision Estimators typically start their careers with a high school diploma or equivalent, followed by specialized training from a vocational or trade school in auto body repair or a related field.

Entry-level Collision Estimators are expected to have at least 1-2 years of experience working in an auto body shop or in a position closely related to auto body repair.

This experience can often be obtained through internships or part-time roles that offer hands-on experience with vehicle damage assessment and repair cost estimation.

Candidates with 3-5 years of experience often have a more in-depth knowledge of collision repair processes, insurance procedures, and customer service.

They may have worked in roles such as Auto Body Technician, Damage Appraiser, or Insurance Adjuster.

Those with over 5 years of experience, especially experience in a supervisory role, may be qualified for managerial positions within a body shop or insurance company.

This level of experience often indicates a strong understanding of auto body repair techniques, cost estimation, and team leadership.

In all cases, prospective Collision Estimators should have a solid understanding of vehicle construction, the ability to effectively communicate with customers and insurance companies, and a thorough knowledge of auto body repair techniques and costs.

 

Collision Estimator Education and Training Requirements

Collision Estimators generally require a high school diploma or equivalent as a minimum educational requirement.

Many employers prefer candidates with postsecondary training in collision repair or a related field.

Such training programs, available at many technical schools and community colleges, provide a solid foundation in understanding vehicle construction, damage assessment, and repair cost estimation.

Strong knowledge in areas such as automotive systems, parts, repair techniques and insurance claim processes is also beneficial for this role.

Some of this knowledge can be gained through on-the-job training or work experience in an automotive repair environment.

Additionally, proficiency in using computer software that aids in estimating repair costs is also crucial.

While not always mandatory, some employers may prefer candidates with professional certification, such as that offered by the National Institute for Automotive Service Excellence (ASE).

Earning certification typically requires passing an exam and having relevant work experience.

Continuing education is important in this field to keep up with the latest trends in automotive technology and repair techniques.

Good communication and customer service skills are also essential as Collision Estimators often interact with vehicle owners and insurance companies.

 

Collision Estimator Salary Expectations

A Collision Estimator can expect to earn an average salary of $53,857 (USD) per year.

The actual earnings can vary depending on factors such as level of experience, specialized skills, location, and the employer’s scale.

 

Collision Estimator Job Description FAQs

What skills does a collision estimator need?

A collision estimator should have strong analytical skills to assess the damage on vehicles and estimate the cost accurately.

This role requires a good understanding of automotive repair processes, parts costs, and labor costs.

They also need excellent communication and negotiation skills to deal with clients and insurance companies.

Additionally, proficiency in software used for estimations is an advantage.

 

Do collision estimators need a degree?

A college degree is not mandatory for a collision estimator.

However, they usually require a high school diploma or equivalent.

Many collision estimators have some vocational training in automotive repair or a related field.

Some may also have certifications from recognized bodies like the National Institute for Automotive Service Excellence.

 

What should you look for in a collision estimator resume?

The most important thing to look for in a collision estimator’s resume is their experience in estimating vehicle damage costs.

It would also be beneficial if they have experience working with insurance companies.

Knowledge of auto repair and parts cost, as well as software proficiency for estimation, is also beneficial.

Certifications can also be an added advantage.

 

What qualities make a good collision estimator?

A good collision estimator should have excellent attention to detail and accuracy, as their estimates directly impact insurance claims and customer satisfaction.

They should have good negotiation skills and the ability to work under pressure.

Also, they should be ethical and honest, ensuring that their estimates are fair and accurate, without unnecessary inflation of costs.

 

Is it difficult to hire collision estimators?

Finding qualified collision estimators can be challenging due to the technical nature of the job.

In addition, the role requires a unique combination of skills, including a solid understanding of automotive repairs, good negotiation and communication skills, and the ability to work under pressure.

Therefore, offering competitive salaries and ongoing training opportunities can help attract qualified candidates.

 

Conclusion

And there you have it.

Today, we’ve given you an inside look at what it truly means to be a Collision Estimator.

And you know what?

It’s not just about estimating damages.

It’s about meticulously analyzing every dent and scratch, every broken part, to provide a precise estimate.

With our well-designed Collision Estimator job description template and real-world examples, you’re fully prepared to make your move.

But why stop there?

Delve deeper with our job description generator. It’s your next step to creating precise job listings or refining your resume to perfection.

Remember:

Every dent, every scratch is a part of a bigger narrative.

Let’s narrate that story. Together.

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