Device Management Administrator Job Description [Updated for 2025]

In the era of emerging technologies, the role of a Device Management Administrator has become increasingly pivotal.

As technology evolves, there’s a growing demand for proficient individuals who can effectively manage, organize, and protect our digital devices.

But what exactly does a Device Management Administrator do?

Whether you are:

• A job seeker trying to understand the core responsibilities of this role,
• A hiring manager defining the perfect candidate,
• Or simply interested in understanding the intricacies of device management,

You’re at the right place.

Today, we present a tailor-made Device Management Administrator job description template, designed for easy posting on job boards or career websites.

Let’s dive right in.

Device Management Administrator Duties and Responsibilities

Device Management Administrators are responsible for the management, troubleshooting, and maintenance of mobile devices and other endpoints within an organization.

They ensure the smooth operation of devices and their compatibility with existing systems.

They have the following duties and responsibilities:

• Deploy, monitor, and manage devices within the organization.
• Ensure the compatibility of devices with existing systems and software.
• Perform routine audits of systems and software.
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
• Maintain the inventory of all hardware and software resources.
• Work closely with the IT team to identify and resolve any hardware or software issues.
• Develop and implement policies for the deployment of devices.
• Secure devices by implementing and enforcing access controls and network defenses.
• Provide user support and training for device usage.
• Test new devices and technology solutions and provide feedback to improve system performance.

 

Device Management Administrator Job Description Template

Job Brief

We are seeking a highly competent Device Management Administrator to manage and maintain the company’s computer hardware and software systems.

The ideal candidate will be responsible for installing, upgrading, and troubleshooting hardware and software systems, performing regular maintenance tasks, ensuring that all devices are functional and secure, and providing user support.

A successful Device Management Administrator should have a thorough understanding of system and network functions, excellent problem-solving skills, and the ability to work under pressure to fix issues swiftly and accurately.

 

Responsibilities

• Installing and configuring software and hardware systems
• Ensuring all devices are operational and properly maintained
• Performing regular system and security updates
• Monitoring device performance and troubleshooting issues
• Assisting users with hardware and software issues
• Managing user access and security systems
• Documenting procedures and maintaining device management records
• Developing and implementing IT policies and best practices
• Collaborating with other IT professionals to maintain standards and functionality

 

Qualifications

• Proven experience as a Device Management Administrator, IT Administrator or similar role
• Experience with databases, networks (LAN, WAN), and patch management
• Knowledge of system security (e.g. intrusion detection systems) and data backup/recovery
• Experience with various operating systems and databases
• Troubleshooting and problem-solving skills
• Good communication and interpersonal skills
• BSc/BA in Information Technology, Computer Science or a related discipline
• Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) is a plus

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development assistance

 

Additional Information

• Job Title: Device Management Administrator
• Work Environment: Office setting with options for remote work. Some on-site visits may be required for hardware troubleshooting and maintenance.
• Reporting Structure: Reports to the IT Manager or Director of IT.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $75,000 minimum to $105,000 maximum
• Location: [City, State] (specify the location or indicate if remote)
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Device Management Administrator Do?

A Device Management Administrator is typically employed in companies that utilize a large number of digital devices like computers, laptops, servers, smartphones, or tablets for business purposes.

Their primary responsibility is to manage, monitor, and maintain these devices to ensure they are functioning optimally and securely.

This includes installing and configuring software, setting up user accounts, updating systems, and troubleshooting any technical issues.

They ensure that all devices are in compliance with the company’s policies and standards, and also with any relevant laws and regulations.

They are also responsible for managing the inventory of devices, keeping track of their status, and planning for necessary replacements or upgrades.

Device Management Administrators often work closely with the IT department to ensure network security and protect sensitive data.

They might also collaborate with other departments to understand their specific device usage needs and provide appropriate solutions.

Furthermore, they provide user training and support to help employees effectively use their devices and resolve any issues they might face.

In case of device failures, they are responsible for data recovery and device repair or replacement.

They continuously monitor device performance and conduct regular maintenance to prevent such failures.

Overall, a Device Management Administrator plays a crucial role in ensuring smooth and secure device operation in a business.

 

Device Management Administrator Qualifications and Skills

A competent Device Management Administrator should possess a combination of technical skills, soft skills and industry knowledge, such as:

• Proficient understanding of device management solutions like Mobile Device Management (MDM) and Enterprise Mobility Management (EMM) to manage and secure enterprise devices efficiently.
• Strong technical knowledge to troubleshoot issues, optimize system performance, and implement system updates for various device platforms.
• Excellent analytical skills to assess device management needs of the organization, develop strategies to meet those needs, and identify and resolve any issues that may arise.
• Exceptional communication skills to effectively interact with team members, explain device protocols to non-technical staff, and provide clear instructions and updates to stakeholders.
• Proficiency in working with different operating systems such as iOS, Android, Windows, and macOS to ensure smooth device integration and management across the organization.
• Strong project management skills to oversee device deployment, updates, and troubleshooting while ensuring minimal disruption to users and business operations.
• Knowledge of cybersecurity best practices to secure devices from potential threats and maintain data privacy and compliance within the organization.
• Ability to work collaboratively with IT teams, vendors, and other stakeholders for device procurement, setup, and maintenance.

 

Device Management Administrator Experience Requirements

Candidates for a Device Management Administrator role typically need a minimum of 2 to 3 years of experience in managing and supporting device management platforms.

This could be achieved through roles such as IT Support Specialist, System Administrator, or Network Administrator.

Entry-level candidates may gain their initial experience through internships or part-time IT support roles where they gain familiarity with device management software and hardware.

Candidates with more than 3 years of experience usually have a strong understanding of device management protocols, mobile device management (MDM) solutions, and have hands-on experience with different operating systems and device types.

Those with over 5 years of experience often have a proven track record of effectively managing a wide array of devices in a large-scale organization.

They may also have leadership experience, having overseen IT teams or projects, and are often equipped to handle more complex device management challenges.

Advanced roles may require experience with specific device management platforms, certification in relevant areas, and a strong understanding of network security protocols.

 

Device Management Administrator Education and Training Requirements

Device Management Administrators typically require a bachelor’s degree in information technology, computer science, or a closely related field.

They should have robust knowledge of device management software such as Microsoft Intune, MobileIron, AirWatch, or others.

Understanding and experience with different operating systems like Windows, iOS, and Android are also essential.

In some cases, a master’s degree in information systems or a similar field may be required, particularly for high-level roles.

This degree provides in-depth knowledge about managing and securing devices, as well as designing and implementing device management strategies.

In addition to formal education, Device Management Administrators can benefit from industry certifications such as Certified Mobile Device Security Professional (CMDSP) or Microsoft Certified: Modern Desktop Administrator Associate.

These certifications validate a professional’s ability to manage, monitor, and secure mobile devices in an enterprise environment, and they can enhance job prospects and career growth.

Prior work experience in device management or a related field is often required, as it enables administrators to gain practical skills and understand the intricacies of the job.

Continued education is crucial for Device Management Administrators as technology and security threats constantly evolve.

Hence, they should regularly participate in training programs and workshops to stay updated with the latest trends and advancements in the field.

 

Device Management Administrator Salary Expectations

A Device Management Administrator typically earns an average salary of $73,567 (USD) per year.

The actual earnings can differ depending on factors such as experience, certifications, the complexity of the managed device infrastructure, and the location of the job.

 

Device Management Administrator Job Description FAQs

What skills does a Device Management Administrator need?

A Device Management Administrator needs strong technical skills, particularly with operating systems, mobile devices, and software applications.

They should also have a deep understanding of network protocols and security.

Excellent problem-solving skills and attention to detail are essential, as they often need to troubleshoot technical issues.

Strong communication and interpersonal skills are necessary for explaining technical concepts to non-technical staff.

 

Does a Device Management Administrator need a degree?

Generally, a Device Management Administrator will need a bachelor’s degree in Computer Science, Information Technology, or a related field.

Some employers may also require certifications such as Microsoft Certified: Windows 10, CompTIA A+, or Certified Wireless Network Administrator (CWNA).

 

What should you look for in a Device Management Administrator’s resume?

When reviewing a Device Management Administrator’s resume, look for a solid background in managing and configuring devices, troubleshooting hardware and software issues, and maintaining system security.

Experience with specific systems or platforms, such as Windows, iOS, or Android, may also be important.

Certifications in relevant areas can be a strong advantage.

 

What qualities make a good Device Management Administrator?

A good Device Management Administrator is highly analytical, with a keen ability to diagnose and solve complex technical problems.

They need to be detail-oriented to manage and track devices effectively.

Patience and excellent communication skills are also vital, as they often need to guide users through steps to resolve issues.

They should also be proactive in staying updated on latest technologies and security protocols.

 

What are the daily duties of a Device Management Administrator?

On a typical day, a Device Management Administrator might start by reviewing system logs and addressing any overnight incidents.

They may also troubleshoot device issues, perform regular system checks, update device configurations, and ensure all devices are secure and up-to-date.

Part of their day might also be spent training staff on proper device use or introducing new hardware or software.

They may also participate in planning and implementing new technology initiatives.

 

Conclusion

So, there you have it.

Today, we’ve taken a deep dive into the intricate world of a Device Management Administrator.

Guess what?

It’s not just about managing devices.

It’s about shaping the connected future, one device at a time.

With our expertly curated Device Management Administrator job description template and real-world examples, you’re ready to take the next step.

But why draw the line there?

Go beyond with our job description generator. It’s your pathway to detailed job listings or polishing your resume to perfection.

Remember:

Every managed device is a piece of the larger network.

Let’s shape that future. Together.

How to Become a Device Management Administrator (Complete Guide)

The Career Cry: The Most Hated Jobs That Get Zero Cheers

Unconventional and Unforgettable: Jobs That Break the Routine

Jobs Where Every Second Counts: The Ultimate Test of Survival

Work with Wonders: Enjoyable Jobs That Are Always Exciting