Remote Shipping Coordinator Job Description [Updated for 2025]

In an increasingly digital and globalized world, the role of a Remote Shipping Coordinator has become more crucial than ever.

As global commerce continues to expand, the demand for proficient individuals who can effectively coordinate, manage, and streamline remote shipping operations is growing rapidly.

But what exactly is expected from a Remote Shipping Coordinator?

Whether you are:

• A job seeker wanting to grasp the scope of this role,
• A hiring manager looking to outline the perfect candidate,
• Or merely interested in the intricacies of remote shipping coordination,

You’ve come to the right place.

Today, we present a customizable Remote Shipping Coordinator job description template, designed for seamless posting on job boards or career sites.

Let’s dive right in.

Remote Shipping Coordinator Duties and Responsibilities

Remote Shipping Coordinators manage all aspects of shipping and receiving for a company from a remote location.

They ensure that goods are shipped and delivered in a timely and efficient manner, and that shipping and receiving procedures are adhered to.

Their key duties and responsibilities include:

• Coordinating and monitoring the shipment of goods from the point of origin to the final destination
• Tracking orders and ensuring timely delivery
• Communicating with suppliers, vendors, and transportation companies
• Ensuring compliance with all shipping laws and regulations
• Maintaining accurate records of all shipments, including tracking information, costs, and delivery dates
• Working with the sales and customer service teams to resolve any issues related to shipments
• Preparing shipping documentation, such as bills of lading, shipping labels, and customs forms
• Calculating shipping costs and preparing invoices for clients
• Negotiating rates with freight carriers
• Resolving any shipment or delivery issues or discrepancies

 

Remote Shipping Coordinator Job Description Template

Job Brief

We are searching for an organized and detail-oriented Remote Shipping Coordinator to manage our shipping operations.

As a Shipping Coordinator, you will be responsible for handling shipping orders, tracking shipments, coordinating with vendors and carriers, and ensuring all shipments comply with federal regulations.

The ideal candidate has excellent organizational skills, a working knowledge of logistics, and a knack for problem-solving.

Experience with shipping software and a commitment to meeting deadlines is also necessary.

 

Responsibilities

• Handle all aspects of shipping orders, from packing and labeling to paperwork and compliance
• Track shipments to ensure timely delivery
• Coordinate with vendors, carriers, and customers to resolve any shipping issues
• Ensure all shipments comply with federal regulations
• Maintain accurate records of all shipped goods
• Stay up-to-date on shipping rates, routes, and regulations
• Communicate effectively with team members and customers
• Resolve problems concerning transportation, logistics systems, or customer issues
• Prepare and manage shipping documentation
• Coordinate with inventory team to ensure product availability

 

Qualifications

• Proven experience in shipping, logistics, or a similar role
• Proficient in Microsoft Office Suite (especially Excel) and shipping software
• Excellent organizational and multitasking skills
• Strong communication and customer service skills
• Detail-oriented with strong problem-solving skills
• Able to work independently with minimal supervision
• Knowledge of international shipping regulations and procedures
• High School diploma or equivalent

 

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Retirement plan
• Paid time off
• Professional development opportunities

 

Additional Information

• Job Title: Remote Shipping Coordinator
• Work Environment: Fully remote. Some availability may be required during non-business hours for international shipments.
• Reporting Structure: Reports to the Shipping Manager or Logistics Manager.
• Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
• Pay Range: $45,000 minimum to $65,000 maximum
• Location: Remote
• Employment Type: Full-time
• Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

 

What Does a Remote Shipping Coordinator Do?

A Remote Shipping Coordinator is an essential part of logistics and supply chain operations, often working for e-commerce or manufacturing companies but can also work for shipping or freight-forwarding companies.

Despite being remote, they play a crucial role in ensuring smooth and efficient operations.

Their primary responsibility is to manage and oversee the entire shipping process, from order processing to delivery.

This includes coordinating with suppliers, warehouses, and transportation companies to ensure that goods are shipped on time and reach their destination safely.

They are responsible for preparing and verifying shipping documents such as bills of lading, packing lists, or invoices, ensuring compliance with shipping regulations and procedures.

Remote Shipping Coordinators also track shipments and provide updates to customers or relevant departments about the status of the orders.

They troubleshoot any issues that arise during the shipping process, such as delays or damaged goods, and implement solutions to mitigate these problems.

Moreover, they may also negotiate freight rates with carriers and handle any customs issues or documentation for international shipments.

Their role also involves continuously improving shipping procedures to increase efficiency and reduce costs, often leveraging technology to automate processes.

This can include updating inventory management systems, tracking deliveries, or implementing new software solutions.

Despite working remotely, they need to effectively communicate and collaborate with various teams and stakeholders, both internal and external, to ensure seamless shipping operations.

 

Remote Shipping Coordinator Qualifications and Skills

A remote shipping coordinator should possess a combination of logistical, technical, and communication skills that align with the job’s requirements, such as:

• Understanding of shipping procedures, regulations, and rates to ensure packages are sent efficiently and effectively.
• Strong organizational and multitasking skills to manage multiple shipping schedules and deadlines concurrently.
• Advanced computer skills, including the ability to work with shipping software programs and databases remotely.
• Exceptional communication skills for coordinating with couriers, suppliers, and customers, and for promptly addressing any shipping or delivery issues.
• Problem-solving skills to handle unexpected shipping issues, such as delays, lost packages, or damage.
• Ability to work independently and self-manage as the role is remote, requiring self-discipline and time management skills.
• Attention to detail to ensure correct shipping information is used, any discrepancies are recognized, and appropriate actions are taken in a timely manner.
• Customer service skills to ensure a positive experience for clients, including effective handling of complaints or concerns.

 

Remote Shipping Coordinator Experience Requirements

Entry-level candidates for a Remote Shipping Coordinator role may typically have 1 to 2 years of experience, often through an internship or part-time role in logistics, supply chain, or related fields.

These professionals can also gain relevant experience in roles such as Shipping Clerk, Warehouse Associate, or Freight Coordinator.

Candidates with more than 3 years of experience often develop their logistic planning skills and knowledge in entry-level Shipping Coordinator or similar logistics roles.

They should also have a strong understanding of shipping software and a high level of comfort working with technology, as this role is remote and relies heavily on tech for communication and coordination.

Those with more than 5 years of experience may have some leadership experience in their background, such as managing a team or supervising a department, and may be ready for a senior or management role in the shipping and logistics industry.

They should also be well-versed in shipping regulations and international trade laws.

In addition, all candidates should have experience with multitasking and prioritizing tasks as they will be handling multiple shipping orders and coordinating with various parties remotely.

Excellent communication skills are also a must as they will be liaising with internal and external stakeholders.

 

Remote Shipping Coordinator Education and Training Requirements

A Remote Shipping Coordinator typically has a high school diploma or GED equivalent, although a bachelor’s degree in supply chain management, logistics, business administration, or a related field is often preferred.

They should have a solid understanding of logistics and shipping protocols.

This can be gained through a combination of formal education and on-the-job training.

In-depth knowledge of shipping software and procedures is important, and familiarity with international shipping laws and regulations can be beneficial for those dealing with overseas shipments.

Experience in inventory management, order fulfilment, and supply chain operations can also be beneficial.

Certifications in supply chain management or logistics can enhance career prospects and credibility in the field.

Examples of such certifications include the Certified Supply Chain Professional (CSCP) from the Association for Supply Chain Management or the Certified Professional in Supply Management (CPSM) from the Institute for Supply Management.

Advanced skills in communication and customer service are also essential as the role involves coordinating with various parties, from suppliers to customers, to ensure smooth operations.

Continued professional development, through courses and workshops related to supply chain management and logistics, is also encouraged to keep up with the latest industry trends and technologies.

 

Remote Shipping Coordinator Salary Expectations

A Remote Shipping Coordinator can expect to earn an average salary of $45,000 (USD) per year.

However, this figure may vary based on factors such as years of experience, specific industry, and the size of the company.

The geographical location, despite being a remote role, may also influence the salary due to differences in cost of living.

 

Remote Shipping Coordinator Job Description FAQs

What skills does a Remote Shipping Coordinator need?

A Remote Shipping Coordinator should have strong communication and organizational skills to manage various tasks and interact with different teams remotely.

They should have good knowledge of logistics and inventory management, and be able to understand and use shipping software and tools.

Basic computer skills are essential, and they should also have problem-solving skills to manage issues related to shipping and logistics.

 

Do Remote Shipping Coordinators need a degree?

While a degree is not always necessary, a bachelor’s degree in logistics, supply chain management or a related field can be beneficial for a Remote Shipping Coordinator.

However, relevant experience in shipping, logistics or inventory management can often be just as valuable.

Many companies provide on-the-job training to ensure the coordinator is familiar with their specific systems and processes.

 

What should you look for in a Remote Shipping Coordinator’s resume?

A good resume for a Remote Shipping Coordinator should showcase their experience in managing shipping operations, preferably in a remote setting.

Look for skills in logistics and inventory management, as well as proficiency in using shipping software and managing shipment documentation.

A solid understanding of shipping regulations and procedures is also important.

Experience in customer service could be a plus, as coordinators often interact with customers or clients regarding shipping inquiries.

 

What qualities make a good Remote Shipping Coordinator?

A good Remote Shipping Coordinator is highly organized and can multitask effectively, ensuring all shipments are processed and tracked efficiently.

They have strong communication skills to liaise with various teams and customers, and are capable of problem-solving when shipping issues arise.

They should be self-motivated and able to work independently, as they may not have the usual office supervision.

 

Is it challenging to hire Remote Shipping Coordinators?

It can be a bit challenging to hire Remote Shipping Coordinators as this job requires a specific skill set and the ability to work independently.

Hiring remotely adds another layer of challenge as it is important to find a candidate who is disciplined and reliable.

However, with a comprehensive job description and thorough interview process, you can find a suitable candidate for the role.

 

Conclusion

And there you have it.

Today, we’ve pulled back the veil to reveal what it really entails to be a remote shipping coordinator.

Surprised?

It’s not merely about coordinating shipments.

It’s about orchestrating the global supply chain, one shipment at a time.

With our definitive remote shipping coordinator job description template and real-world examples, you’re fully equipped to venture forward.

But why put a limit to it?

Explore further with our job description generator. It’s your next move towards meticulously crafted job listings or refining your resume to the ultimate level.

Keep in mind:

Every shipment is a cog in the vast machinery of global commerce.

Let’s navigate this world. Together.

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